Job
Description
Role Overview: As the Head of Retail Operations at a fast-growing womens ethnic and fusion wear brand, your primary responsibility will be to drive the overall performance, profitability, and growth of the retail business. You will play a crucial role in leading franchise operations, identifying new properties for store expansion, ensuring operational excellence, and building a high-performing retail team. Your expertise in retail management, franchise relations, property negotiations, and market analysis will be key to your success in this role. Key Responsibilities: - Franchise & Store Expansion - Identify and evaluate potential properties/locations for new stores. - Manage franchise operations, ensuring alignment with brand standards. - Negotiate and finalize property lease agreements and franchise contracts. - Retail Operations Management - Oversee day-to-day retail operations across all stores. - Implement operational policies, SOPs, and compliance standards. - Monitor store performance, sales, and profitability. - Team Leadership - Lead, mentor, and manage regional/store managers and retail teams. - Drive training and development programs to enhance performance. - Foster a customer-centric culture across retail outlets. - Market Analysis & Strategy - Conduct market research to identify new business opportunities and trends. - Develop and execute retail expansion strategies to maximize market share. - Monitor competitor activities and suggest innovative solutions. - Financial & Performance Management - Drive revenue growth, cost optimization, and profitability. - Set performance benchmarks and regularly review KPIs. - Prepare and present business performance reports to management. Qualifications Required: - Bachelors or Masters degree in Business Administration, Retail Management, or related field. - 8+ years of experience in retail operations, with at least 5 years in a leadership role. - Strong background in franchise management and property acquisition. - Proven ability in team handling, business expansion, and operational excellence. - Strong analytical, negotiation, and decision-making skills. - Excellent leadership, communication, and stakeholder management abilities. Additional Details: MetaMorph is a 360 HR Advisory firm incubated within Blume Ventures and dedicated to helping startups scale, evolve, and grow. With a track record of assisting over 220 startups and facilitating multiple hires, MetaMorph provides a platform for startups to access the opportunities they deserve.,
