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4.0 - 12.0 years
12 - 16 Lacs
Bengaluru
Work from Office
Roles and Responsibilities : Manage daily operations of the center, ensuring smooth functioning of all stores within the mall. Oversee franchisee management, including performance monitoring and revenue growth strategies. Develop and implement effective store operation plans to drive sales, improve profitability, and enhance customer satisfaction. Collaborate with other departments to ensure seamless integration of services across the mall. Job Requirements : 4-12 years of experience in center management or similar role in retail industry. Proven track record in managing multiple stores simultaneously with excellent results. Strong understanding of franchisee management principles, including performance monitoring and revenue growth strategies. Excellent operational skills with ability to manage complex tasks effectively.
Posted 2 weeks ago
5 - 9 years
6 - 8 Lacs
Mumbai, Goregaon
Work from Office
Location: Goregaon Mumbai Regional Office, with regular travel to Pune and Surat. Job Overview As the Franchise Manager, you will be responsible for maintaining strong relationships with our franchise partners, ensuring operational excellence, and driving business growth across all locations. This role requires frequent travel to franchise locations for support, training, and performance evaluations. Key Responsibilities Acquiring new Franchises Oversee the complete franchise lifecycle, from on boarding new franchisees to ongoing management and performance optimisation Conduct regular visits to franchise locations to ensure compliance with company standards and procedures Develop and implement comprehensive training programs for franchise owners and their staff Monitor franchise performance metrics and provide strategic guidance to improve business turnover Identify opportunities for growth and implement strategies to maximise revenue Serve as the primary point of contact between the company and franchisees Resolve operational issues and address franchisee concerns promptly Collaborate with marketing, operations, and finance teams to enhance franchise support Ensure consistent brand experience across all franchise locations Requirements 5+ years of experience in franchise management in related field Proven track record in business development and relationship management Strong leadership and communication skills Ability to travel frequently to various franchise locations Experience in the travel or hospitality industry preferred Bachelor's degree in Business Administration, Hospitality Management, or related field Excellent problem-solving abilities and decision-making skills Proficiency in relevant software and business analytics tools. 5+ years of experience in franchise management in DMC travel packages through B2B Travel agents across Mumbai and to Western Region as a whole.
Posted 1 month ago
4 - 6 years
6 - 7 Lacs
Bengaluru
Work from Office
Responsible for overseeing the operational success of Company stores & franchaise stores . The role is to ensure that the outlets in their respective areas meet standards on product delivery, brand imagery as well as generate targeted profit margins.
Posted 3 months ago
1 - 3 years
4 - 6 Lacs
Bengaluru
Work from Office
Were looking for a proactive Franchise Field Executive in Bangalore to support ONN Bikes franchise partners The role involves station setup, on-ground operations monitoring, RTO documentation, and remote support for PAN India partners Candidates must have 1-3 years of field/franchise experience, strong coordination skills, and be open to travel You'll act as a bridge between franchisees and internal teams, ensuring smooth daily functioning, SOP adherence, and partner success We are looking for a dynamic and dedicated Franchise Field Executive to manage and support franchise operations in designated territories. This role will involve regular visits to franchise locations, ensuring compliance with brand standards, providing on-the-ground support, and assisting with the overall growth and operational efficiency of the franchise network.Key Responsibilities: Conduct regular site visits to ensure franchise operations align with brand standards, policies, and procedures. Assist franchisees in day-to-day operations, including staff training, inventory management, and customer service practices. Identify operational issues at franchise locations and offer solutions to enhance efficiency and profitability. Coordinate with the marketing and operations teams to implement promotional strategies and initiatives at the franchise level. Provide feedback to management about franchise performance and recommend improvements. Ensure franchisees adhere to financial and operational standards, including maintaining accurate records of sales, expenses, and stock. Act as a liaison between the franchisee and the corporate office to address concerns, report issues, and gather feedback. Monitor the implementation of new processes, systems, and training modules at franchise locations. Support franchisees in the recruitment, training, and management of staff. Help in resolving customer complaints and ensuring customer satisfaction at the franchise level. Prepare and submit regular reports on franchise performance, key metrics, and challenges. Ensure timely renewal and updating of franchise agreements and other legal documentation.
Posted 1 month ago
5 - 10 years
8 - 18 Lacs
Pune
Work from Office
Roles & Responsibilities: Identify and secure prime retail locations within malls or high streets Evaluate foot traffic, demographics, and market potential to determine optimal spaces Manage mall leasing processes and build strong vendor and partner relationships Oversee franchise partnership development and ensure brand alignment Collaborate with legal teams for contract finalization and compliance with local laws Support franchisees and assist with operations and development Handle multi-city projects and work with various stakeholders Preferred Candidate Profile: 10+ years of experience in leasing, franchising, and project management Previous experience with mall leasing companies like Phoenix, Lulu, Nexus, etc. Strong negotiation skills and vendor management expertise Excellent communication and interpersonal abilities Deep understanding of legal and compliance processes in leasing and franchising Perks & Benefits: Competitive salary with performance-based incentives PF, ESIC, medical insurance, life cover, and paid parental leave 18 paid leaves + 10+ holidays annually Long-term bonuses, growth opportunities, and a culture focused on employee well-being
Posted 1 month ago
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