Head Office ERP Coordinator: Construction ERP

We are seeking a proactive and detail-oriented ERP Coordinator to be based at our Head Office in Hyderabad . The selected candidate will act as the central point of contact between our construction sites and the ERP technical team, ensuring smooth adoption, issue tracking, and continuous improvement of our in-house construction ERP platform. Key Responsibilities ERP Implementation Support: Assist with roll-out and onboarding of ERP modules across project sites (Procurement, Inventory, HR, Plant, Finance, BBS, Drawings, etc.) Incident & Feedback Handling: Regularly collect and document issues, bugs, and enhancement requests from project sites. Ensure timely communication with the tech team and follow up until resolution. User Training & Adoption: Conduct basic training and awareness sessions for site teams on new ERP features or modules. Monitoring Usage: Track module usage at sites and flag low adoption or process deviations to management. Documentation & Reporting: Maintain logs of issues reported, their status, and resolutions. Prepare periodic reports on ERP performance and site-wise usage. Process Liaison: Act as a bridge between site operations and the software team to align ERP workflows with actual construction practices. Key Requirements Bachelor's degree Strong coordination and communication skills Ability to work independently and liaise with multiple teams Experience with in-house or custom-built ERP systems is a plus Good understanding of construction site operations and workflows is a plus About Us Tracks & Towers Infratech Pvt. Ltd. is a rapidly growing EPC contractor delivering large-scale railway, roadway, and bridge infrastructure projects across India. We are building a next-gen ERP system to digitally streamline all aspects of our construction business.