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Chirayu Software Solutions
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Technical Support Engineer

Technical Support Engineer

Chirayu Software Solutions

4 - 5 years

3 - 6 Lacs

vadodara

Posted:-1 days ago| Platform:

Apply

Skills Required

windows os windows server software installation chrome software upgradation remote access remote desktop

Work Mode

Remote

Job Type

Full Time

Job Description

Responsibilities:

Install and configure software for clients (desktop, web, or mobile app).

Provide technical support through call, chat, or remote access.

Assist clients in understanding and using our app, our software panel, our software admin and our billing software features.

Troubleshoot basic system or software issues.

Coordinate with the development team for bug reporting or updates.

Maintain client support logs and follow up on tasks.

Requirements:

Good computer knowledge (Windows, basic networking, installation & updates).

Strong communication and problem-solving skills.

Ability to handle multiple client requests efficiently.

Responsible and customer-friendly attitude.

Basic knowledge of software support or helpdesk preferred (training will be provided).

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Chirayu Software Solutions

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Technical Support Engineer

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

Responsibilities:

Install and configure software for clients (desktop, web, or mobile app).

Provide technical support through call, chat, or remote access.

Assist clients in understanding and using our app, our software panel, our software admin and our billing software features.

Troubleshoot basic system or software issues.

Coordinate with the development team for bug reporting or updates.

Maintain client support logs and follow up on tasks.

Requirements:

Good computer knowledge (Windows, basic networking, installation & updates).

Strong communication and problem-solving skills.

Ability to handle multiple client requests efficiently.

Responsible and customer-friendly attitude.

Basic knowledge of software support or helpdesk preferred (training will be provided).

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