Head of Operations Southern Region

Role Overview: You will be responsible for overseeing the full operational lifecycle of EV charging stations and infrastructure across southern India. Your main focus will be ensuring compliance with labor laws, safety standards, and operational regulations. Additionally, you will lead initiatives to streamline processes, manage rollouts, develop SOPs, handle escalations, conduct audits, drive workforce planning, monitor budgets, and collaborate with internal departments to ensure customer satisfaction. Key Responsibilities: - Ensure compliance with national labor laws, safety standards, and operational regulations. - Lead initiatives to streamline processes, improve service delivery, and enhance operational efficiency. - Manage large-scale rollouts and coordinate cross-functional teams to meet project timelines and quality benchmarks. - Develop and enforce standard operating procedures (SOPs) aligned with legal and industry standards. - Handle escalations, incident resolution, and ensure business continuity at operational sites. - Conduct internal audits, compliance checks, and prepare reports for senior management and regulatory bodies. - Drive workforce planning, recruitment, training, and leadership development across operational teams. - Monitor budgets, operational KPIs, and implement cost control strategies. - Collaborate with internal departments to ensure seamless execution and customer satisfaction. Qualification Required: - Bachelor's or Master's degree in engineering (electrical, mechanical, energy systems, or related fields); MBA preferred. - At least 10 years of senior-level experience in operations, ideally within EV charging, renewable energy, power systems, or large-scale infrastructure. - Proven ability to lead large teams (50+ staff) and manage complex, multi-site operations. - Strong understanding of compliance frameworks, risk management, and service quality standards. - Excellent leadership, decision-making, and stakeholder management skills. - Familiarity with ERP systems, project planning tools, and operational audit processes. - Ability to work independently under pressure and deliver results in dynamic environments. - Knowledge of Indian regulatory requirements including labor laws, environmental standards, and industry-specific guidelines.,