Head of Merchant Projects & Initiatives

Pluxee is a global player in employee benefits and engagement that operates in 31 countries. Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Public Benefits.

Powered by leading technology and more than 5,000 engaged team members, Pluxee acts as a trusted partner within a highly interconnected B2B2C ecosystem made up of more than 500,000 clients, 36 million consumers and 1.7 million merchants.

Conducting its business as a trusted partner for more than 45 years, Pluxee is committed to creating a positive impact on all its stakeholders, from driving business to local communities, to supporting wellbeing at work for employees while protecting the planet.

Your next challenge:

As we reinvent, we are on the lookout for Head: Merchant Projects and Initiatives to re-define and bring in quality business for our Merchants teams across location.

Context and Main Issues: A brief on the role: The position is a composite of two roles- marketing manager and project manager. We are seeking a high-caliber Project Manager and Marketing professional to lead cross-functional projects, streamline execution, and drive marketing initiatives. This is a mission-critical role designed for a highly analytical and driven individual who can thrive in a dynamic, startup-like environment

Main missions:

Context and Main Issues:

Project Management

• Coordinate project completion through ongoing communication, relationship development and teamwork - focusing on collaboration and driving toward strategic priorities

• Break down high-level objectives into actionable tasks and ensure timely execution

• Identify and escalate potential risks, delays, or conflicts, and adjust workflow to meet demand and team capacity

• Build dashboards, reports, and documentation for internal and external stakeholders including C-suite leadership

• Ensure strong governance, resource allocation, and adherence to timelines and KPIs

Marketing

• Develop country merchant marketing plans as determined during the annual planning process to ensure we maximize our marketing efforts, leveraging all available avenues; goal to drive engagements, merchant delight and upsell opportunities

• Ensure the Pluxee brand is consistent in all merchant outlets; ensure the brand is integrated appropriately throughout all collateral and initiatives in alignment with central marketing team

• Create and manage comprehensive communication plans for new product launches, changes in existing products/processes etc.

• Develop compelling communication tactics to enhance brand awareness of Pluxee through collaterals, emailers, webinars, and engaging initiatives among merchant community

🌟 You’re a match:

• Bachelor's degree and MBA Marketing required.

• Excellent communication (written, oral and presentation) and interpersonal skills.

• Ability to drive an agenda and consensus across multi-functional and cross-regional/cross-geography teams. Communicates clearly and concisely ensuring issues are escalated and understood.

• Comfortable in a fast-paced environment with competing priorities and deadlines.

• Ability to take ownership of a project and successfully manage it from start to finish.

• Possess a strong problem-solving ability, attention to detail, and a well-defined work ethic.

🔎 To get this challenge:

• Telephonic/Video call discussion with TA Partner.

• Telephonic/Video call discussion with HRBP.

• Face-to-Face interview with Merchants Director.

• Face-to-Face interview with Human Resources Director.

🏅 Your team

• Merchant Relations

📍 Your Location:

• Preferred: Mumbai, IN

☀️ Happy at work:

1) A meaningful job: Be the change! Help us build the future of employee benefits by bringing to life sustainable and personalized experiences and contribute to make a real impact on millions of lives. Our business model delivers not just for individuals but their communities too, by supporting local businesses and economies.

2) A great culture: People matter – a lot! Be part of a multicultural team that moves as one in a fast paced and innovative environment. We respect and care authentically about our people, we embrace wellbeing and work-life balance, new ideas and we have a lot of fun!

3) An empowering environment: Be yourself! At Pluxee we proudly embrace diversity and value the uniqueness of our talents, fostering an inclusive workplace where all abilities are celebrated, and equal learning and growing opportunities are a given.