Head of HR Delivery

As the Head of HR Delivery at Citi, you will be leading a global team of HR Delivery & Operations Support Partners to provide world-class HR services in support of the firm's current and former employees. Your responsibilities will include collaborating closely with cross-functional partners to design, streamline, and optimize HR services and processes globally. You will play a key role in creating a seamless and impactful employee experience, ensuring that HR systems, processes, and resources are aligned with the firm's strategic goals and growth. Your key responsibilities will involve providing global leadership on a broad range of HR services and processes supporting the employee life cycle activities, strategic leadership by articulating HR solutions and plans, monitoring efficiency and productivity for process improvement opportunities, utilizing data to refine operational processes, ensuring compliance with local HR regulations, and managing multiple global teams. To excel in this role, you should have at least 10 years of leadership experience, solid operational experience in leading global processes, experience in transformation/change management in a multi-country/cultural environment, and a track record of implementing best-in-class operational practices. Strong communication skills, superior risk and controls mindset, ability to influence at senior levels, and demonstrated success in managing large budgets/financials are essential qualifications for this position. Ideally, you should possess a Bachelor's degree in a related field, with a Master's degree being preferred. Citi is committed to diversity, equity, and inclusion, and as a leader in HR Delivery, you will be expected to attract, develop, and retain top talent while fostering a culture of accountability and forward-looking vision. As an equal opportunity and affirmative action employer, Citi encourages all qualified applicants to apply for career opportunities. If you require a reasonable accommodation to use the search tools and/or apply for a career opportunity due to a disability, please review the Accessibility at Citi information.,