Head - Key Accounts & Business Development

Key Responsibilities

1. Key Account Management

• Oversee and manage strategic accounts to ensure high customer satisfaction and retention.
• Develop long-term account plans, including revenue forecasts and growth strategies.
• Act as the primary escalation and decision-making point for major clients.
• Conduct regular business reviews and performance evaluations with key customers.

2. Business Development & Growth Strategy

• Identify and pursue new business opportunities in domestic and international markets.
• Build a strong opportunity pipeline through market mapping, competitor analysis, and networking.
• Lead proposal development, pricing strategies, and contract negotiations.
• Drive expansion into new verticals or industry segments relevant to electronics manufacturing.

3. Leadership & Cross-functional Collaboration

• Lead and mentor the Key Accounts and Sales/BD teams.
• Work closely with engineering, R&D, manufacturing, and supply chain teams to ensure timely delivery and project execution.
• Support senior management in strategic planning, budgeting, and forecasting.

4. Customer Relationship Management

• Maintain strong stakeholder engagement with decision-makers at client organizations.Identify client challenges and collaborate internally to provide technical and commercial solutions.
• Ensure adherence to service-level agreements and quality standards.

5. Reporting & Performance Monitoring

• Prepare monthly/quarterly business performance dashboards.
• Track revenue, profitability, and customer satisfaction metrics.
• Present market insights and strategic recommendations to leadership.

Required Skills & Qualifications

• B.Tech/B.E. in

  Electronics

• Proven experience in

  electronics manufacturing

• Strong understanding of manufacturing processes, production cycles, and technical specifications.
• Demonstrated success in managing key accounts and driving large-scale business wins.
• Excellent communication, negotiation, and presentation skills.
• Ability to lead teams and collaborate across functions.
• Strong analytical and strategic thinking capabilities.

Preferred Attributes

• MBA in Marketing/Business Management (added advantage).
• Experience working with OEMs, multinational clients, or industrial B2B accounts.
• Ability to manage complex, long sales cycles.
• Comfortable working in a fast-paced, growth-oriented environment.