Head Growth and Operations

Role Overview: As a dynamic and strategic leader at a rapidly growing grocery tech startup in India, your role will involve revolutionizing the grocery shopping experience with innovative technology solutions. Key Responsibilities: - Product and Category Management: - Scrutinize existing purchase data to determine category-wise margins. - Plan and implement strategies to increase the margin contribution of private labels. - Coordinate with OEMs for private label products, setting targets for product launches and monitoring progress. - Optimize procurement of own brand and FMCG categories to reduce costs and increase margins by at least 5%. - Pricing and Promotions: - Optimize pricing strategies to maximize profit without compromising sales. - Design and coordinate promotional schemes and offers aligning with market demand and enhancing margin benefits. - Revenue Streams: - Review and revise franchise models for optimized performance. - Identify and develop new revenue streams including B2B partnerships, private label distribution, and rental opportunities. - Explore and suggest allied activities to diversify revenue streams. - Plan and implement multi-store expansion strategies. - Marketing and Customer Engagement: - Develop and implement loyalty programs to increase Average Bill Value (ABV). - Analyze and refine store planograms to focus on high-margin SKUs. - Execute strategies to increase gross margins within three billing cycles. - Oversee rebranding efforts, including signage, shelf talkers, and promotional sales. - Data, MIS, and Analytics: - Implement and maintain an MIS dashboard for real-time data monitoring. - Develop key metrics for management and investor reporting. - Review and standardize unit economics, fund flow, and business plans. - Customer Analytics and Experience: - Utilize RFM and MBA to enhance customer retention and increase ABV. - Implement affinity marketing strategies and personalized offers. - Standardize customer touchpoints and experiences across offline and online channels. - Forecasting and Inventory Management: - Analyze the impact of marketing and pricing initiatives on sales. - Develop a balanced product and brand mix tailored to each store location. - Implement effective inventory management strategies. - Competitive Analysis and Strategic Positioning: - Conduct regular competitive analysis to benchmark best practices. - Define and promote the company's Unique Selling Proposition. Qualifications Required: - Strong background in retail operations and growth strategy in new-age FMCG retail companies. - Experience in product and category management, focusing on D2C Brand connects and private labels. - Proficiency in data analysis, customer analytics, and financial forecasting. - Ability to design and implement effective pricing, marketing, and revenue strategies. - Leadership skills to manage multi-store operations and cross-functional teams. - Strategic thinking and problem-solving capabilities.,