Head - Community Team

Covestays

6 - 10 years

6 - 8 Lacs

Chennai

Posted:1 day ago| Platform:

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Skills Required

Client Management Team Management Operational Excellence People Management Revenue Generation Process Improvement

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles & Responsibilities:

Oversee community operations across multiple centers in Chennai, ensuring a seamless and high-quality experience for all clients.
Lead, mentor, and manage on-ground teams to maintain service excellence and operational consistency.
Develop and execute strategies to improve operational efficiency, control costs, and drive revenue growth.
Build and maintain strong client relationships through proactive communication, timely issue resolution, and a customer-first approach.
Identify and implement process improvements to enhance service delivery and support organizational growth.
Ensure adherence to company policies, SOPs, and all regulatory compliance standards.
Manage day-to-day operations and facilities of commercial office spaces, ensuring they meet safety, functionality, and aesthetic standards.
Bring prior experience in commercial real estate operations with an IPC, coworking brand, IFM firm, or large commercial office developer.
Demonstrated experience in leading teams and managing multiple stakeholders.
Must be comfortable traveling daily across different centers within Chennai.

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