Head- Cargo & Product Development

As a Product Development Manager at Airlines Cargo, your main responsibility is to lead the creation and implementation of innovative products and services that enhance the company's offerings. This involves aligning with the airline's strategic goals to boost market competitiveness and customer satisfaction. Your role encompasses driving the end-to-end product development process, from concept through to market launch, ensuring that products meet quality standards and operational requirements. Your key accountabilities include developing and executing a comprehensive strategy for new product and service development. This involves conducting market analysis to identify trends and opportunities for innovation within the cargo sector. You will also oversee vendor relationships to ensure high-quality, cost-effective procurement of materials and services. Negotiating contracts to secure advantageous terms and maintaining high standards of product quality are essential aspects of the role. Collaboration with internal teams such as Commercial, In-flight Services, and Customer Experience is crucial to ensure that product offerings are integrated and optimized across all customer touchpoints. You will be responsible for managing and mentoring a team dedicated to product development, fostering an environment of innovation and continuous improvement. To excel in this role, you should possess skills in innovative thinking, negotiation, vendor management, analytical thinking, relationship building, collaboration, strategic planning, leadership, and communication. Building and maintaining key interfaces both internally and externally is vital for success in this position. Internally, you will interface with the Head of Commercial Cargo for regular reporting, strategic alignment on new product initiatives, and collaborative planning to ensure smooth integration of product strategies with cargo operations. Collaboration with Customer Experience, Commercial & In-flight Services, and Marketing teams is essential to gather customer feedback, align product development with existing strategies, and launch new products effectively. Externally, you will engage with third-party vendors/suppliers to manage relationships and negotiate terms for product sourcing and development. Engaging with industry associations to stay updated on trends and innovations that could influence product development will also be part of your role. Overall, as a Product Development Manager at Airlines Cargo, you will play a critical role in driving innovation, enhancing product offerings, and ensuring customer satisfaction through strategic planning, collaboration, and effective leadership.,