Head- Business Loan & Lending

Business Loan & Lending

Key Responsibilities:

Strategic Leadership & Business Development

• Develop and execute a comprehensive business strategy to scale the loan and lending vertical.
  
• Identify opportunities in SME, franchisee financing, working capital loans, term loans, equipment financing, etc.
  
• Forge and manage strategic partnerships with Banks, NBFCs, fintechs, and institutional lenders.
  
• Lead initiatives to position Franchise India as a leading SME lending aggregator/platform.
  

Product & Platform Management

• Design tailored lending products for franchisees, entrepreneurs, and SMEs.
  
• Collaborate with tech and product teams to build digital lending platforms and APIs.
  
• Optimize customer journey for loan discovery, eligibility, documentation, and disbursal.
  

Sales, Distribution & Channel Development

• Build and manage a nationwide channel/DSA network.
  
• Drive customer acquisition through franchise events, exhibitions, digital marketing, and referral programs.
  
• Train internal and external sales teams on lending products and compliance.
  

Risk & Compliance

• Develop credit policies and underwriting standards in line with lending partner requirements.
  
• Ensure compliance with regulatory and KYC norms.
  
• Monitor portfolio quality and minimize NPAs.
  

Team Management

• Recruit, mentor, and lead a high-performing business development and operations team.
  
• Build a result-driven, customer-first culture within the lending unit.
  

Key Requirements:

• Experience:

  10+ years of experience in SME lending, NBFCs, fintech, or financial services domain. At least 3+ years in a leadership role.

• Education:

  MBA/PGDM in Finance, Marketing, or related field.

• Skills:

• Strong knowledge of lending products and credit underwriting
  
• Excellent relationship management with banks, NBFCs, and channel partners
  
• Proven ability to lead and scale business units
  
• Understanding of fintech and digital lending models
  
• Strong analytical, negotiation, and leadership skills
  

Preferred Experience:

• Exposure to franchise financing or small business lending
  
• Experience in launching digital loan platforms
  
• Existing relationships with lenders, DSA networks, or alternative credit providers