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Head Alternate Channels

Head Alternate Channels

Pss Global

14 - 18 years

7 - 14 Lacs

Mumbai Maharashtra India

Posted:8 hours ago| Platform: Foundit logo

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Skills Required

execute an alternate channels strategy Oversee ATM network operations Set high customer experience Monitor performance metrics Ensure regulatory compliance

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

Develop and execute an alternate channels strategy aligned with digital goals, enhancing customer experience while ensuring regulatory compliance.
Manage the lifecycle, feature enhancements, and performance of channels to drive profitability. Oversee ATM network operations and optimize digital platforms like Net and Mobile Banking.
Set high customer experience standards, manage budgets, and lead a high-performing team while ensuring compliance and risk management.
Manage the lifecycle of alternate channel products, including feature enhancements, launches, and upgrades.
Monitor performance metrics to drive profitability, lead cross-functional teams, and optimize platforms for customer satisfaction. Ensure regulatory compliance and manage cybersecurity risks.

Educational Qualifications And Experience:

Experience Range: 14 to 18 Years
Qualifications: MBA

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