Handover Executive

1 - 4 years

1 - 3 Lacs

Posted:1 week ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Key Responsibilities:

  • Coordinate and manage the

    handover/possession process

    of residential and commercial units.
  • Prepare and maintain

    handover documentation

    , checklists, and agreements.
  • Conduct

    snagging/inspection

    of units before possession and ensure rectification of defects by relevant teams.
  • Schedule and organize

    pre-possession & handover meetings

    with customers.
  • Provide clear communication to customers regarding

    handover formalities, payments, documentation, and timelines

    .
  • Act as the primary point of contact between the

    customer, site team, CRM, and project team

    for smooth handover.
  • Ensure compliance with company policies and customer service standards during possession.
  • Maintain accurate

    handover trackers, MIS reports, and customer records

    .
  • Assist in addressing and resolving customer queries related to possession.


Desired Skills & Competencies:

  • Good knowledge of

    real estate handover/possession process

    .
  • Understanding of

    snagging/defect identification

    and quality checks.
  • Strong interpersonal and

    customer handling skills

    .
  • Excellent coordination, follow-up, and problem-solving ability.
  • Proficiency in MS Office (Excel, Word, PowerPoint).
  • Attention to detail and ability to work with multiple stakeholders.


Qualification:

  • Graduate in any discipline (preferred: Civil Engineering background).
  • 1- 4 years of experience in

    real estate handover/CRM/customer service roles

    .

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Godrej Properties logo
Godrej Properties

Real Estate

Mumbai

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