We are looking for a friendly, professional, and organized Receptionist to be the face of M&Y Fitness Club. As the first point of contact for all members and visitors, the receptionist plays a key role in delivering a welcoming and positive experience. You will handle front desk operations, manage member check-ins, provide information, and support day-to-day administrative tasks.

Key Responsibilities:

Greet and welcome members and guests in a warm, professional manner.
Handle member check-ins/check-outs and maintain accurate attendance records.
Answer incoming phone calls, emails, and messages promptly.
Provide information on membership plans, fitness programs, and facilities.
Register new members and assist with sign-up formalities and forms.
Manage scheduling for fitness trainers and facility bookings.
Handle payments, billing queries, and issue receipts.
Maintain cleanliness and orderliness of the reception area.
Coordinate with trainers, cleaning staff, and management for smooth operations.
Address member inquiries and resolve complaints professionally.
Assist in promoting ongoing gym offers, events, and social media campaigns.

Requirements:

High school diploma or equivalent.
Prior experience in a receptionist or customer-facing role (preferably in the fitness industry).
Excellent verbal and written communication skills.
Proficiency in MS Office and basic knowledge of fitness management software (preferred).
Positive attitude, strong interpersonal skills, and a team-oriented mindset.
Ability to multitask and remain calm under pressure.
Passion for health, wellness, and customer service.

Job Types: Full-time, Permanent

Pay: ₹9,085.49 - ₹25,000.00 per month

Benefits:

Leave encashment
Paid time off

Language:

English (Preferred)

Work Location: In person

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Gym Receptionist