Guest Services Associate

As a Guest Services Associate at Hotel PLR Grand, located in the temple city of Tirupati, you will play a vital role in ensuring a memorable and pleasant experience for the guests. Your primary responsibilities will include: - Warmly welcoming and assisting guests - Managing reservations efficiently - Promptly addressing guest inquiries and requests - Ensuring a high level of customer satisfaction To excel in this role, you must possess: - Exceptional guest services and customer service skills - Effective communication abilities for providing top-notch service - Strong interpersonal skills and problem-solving abilities to handle various guest needs with professionalism and efficiency Flexibility is key in this role, as you will be required to work variable hours, including weekends and holidays, to meet the needs of the guests. While prior experience in the hospitality industry is advantageous, it is not mandatory. A high school diploma or equivalent is required, and additional qualifications in hotel management will be considered a plus.,