Posted:5 days ago|
Platform:
On-site
Full Time
• Monitor guest reviews and feedback; take proactive steps to improve satisfaction
• Handle special guest requests such as room upgrades, amenities & transportation
• Supervise, orient & coach staff on guest relations practices and service standards
• Stay updated with hospitality trends & best practices
• Check guests in & out, manage reservations & handle payments
• Address guest inquiries and resolve concerns with professionalism
• Diploma or Bachelor’s in Hotel Management
• Basic MS Word
• Proficient in English
• Strong guest care & soft skills
• Clear and effective communication
• Well-groomed & presentable personality
• Customer-centric mindset
Isha Foundation
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