Guest Service Executive

1 - 3 years

0 Lacs

Posted:3 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Guest Service Executive JD

Position: Guest Service Executive

Experience: 1 to 2 years

Education requirement: Graduate

Primary Responsibilities:

  • Always greet and welcome every guest on arrival
  • Speak clearly and professionally with staff and guests.
  • Answer phone calls with proper telephone etiquette
  • Assist guests with menu questions and guide them in selecting dishes.
  • Inform kitchen about allergies, dietary needs, or special requests
  • Follow up with guests during the meal to check satisfaction
  • Keep the restaurant area clean and tidy at all times
  • Present accurate bills and process payments smoothly
  • Help junior staff grow through guidance and support
  • Ensure front and back of house areas are organized
  • Help manage inventory (daily, weekly, monthly for packaging and disposables)
  • Work closely with the manager and team to hit service goals

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