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PVR Cinemas
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Guest Service Associate

Guest Service Associate

PVR Cinemas

1 - 5 years

0 Lacs

haryana

Posted:18 hours ago| Platform: Shine logo

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Skills Required

customer service ticketing reporting upselling inventory management recognition suggestive selling greeting

Work Mode

On-site

Job Type

Full Time

Job Description

In this role, you will be responsible for providing exceptional customer service, handling box office operations, and engaging in upselling and suggestive selling to enhance the overall customer experience. Your key responsibilities will include: - Customer Service: Attend to customer queries, assist with their needs, and ensure smooth cinema operations. - Ticketing and Reporting: Handle box office operations, manage ticketing, and reporting. - Upselling and Suggestive Selling: Engage in service on seat, suggestive selling, and upselling to enhance customer experience. - Inventory Management: Efficiently manage inventory at Point of Sale (POS) and maintain required registers. - Greeting and Recognition: Personally greet customers with correct salutations, recognizing regular patrons. Additionally, the company offers the following benefits: - Commuter assistance - Flexible schedule - Health insurance - Leave encashment - Life insurance - Paid sick time - Paid time off - Provident Fund This is a full-time, permanent position with opportunities for growth and development within the company.,

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Guest Service Associate