Guest Service Associate

0 years

1 - 2 Lacs

Posted:3 hours ago| Platform: GlassDoor logo

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Work Mode

Remote

Job Type

Full Time

Job Description

Responsibilities

  • Greet and welcome guests promptly and courteously.
  • Manage reservations and maintain an organized seating plan.
  • Coordinate with kitchen and serving staff to ensure timely and efficient food service.
  • Respond to guests' inquiries and resolve any service issues promptly.
  • Monitor dining area to ensure cleanliness and orderliness.
  • Assist in the preparation and setup of dining areas prior to service.
  • Ensure compliance with health and safety regulations.

Qualifications

  • High school diploma or equivalent.
  • Previous experience in a customer service or hospitality role, preferably in F&B service.
  • Strong communication and interpersonal skills.
  • Excellent organizational and multitasking abilities.
  • Ability to work flexible hours, including nights, weekends, and holidays.

Skills

  • Customer service
  • Reservation management
  • Communication
  • Team coordination
  • Problem-solving
  • Time management
  • Point of Sale (POS) systems

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹23,000.00 per month

Benefits:

  • Food provided
  • Provident Fund

Work Location: Remote

Speak with the employer
+91 9870396922

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