Guest Service Associate

Designation: Guest Service Associate Mini. Education Required – Bachelor's or Diploma in Hospitality/ Hotel Management or Relevent Industry Job Timings – Rotational Shifts (last shift is 4pm to 1am) Working Terms: - 9 hours Working per day - 1 week off during weekdays - Public Holidays & weekends will be working day - Rotational Shift Timings - Uniform & grooming required as per standard Skills Required:  - Basic knowledge of Microsoft office (Excel, Word, PPT) - Problem-solving skills - Can maintain calm under pressure - Team Player Role & responsibilities: - Customer Delights - Event Operations - Handling and Coordinating High Profile Guests - Escorting VIP Guests - Hosting & Coordinating Events - End to End Service to High Profile Guests - Customer Interaction - Game Operating & Playing - Selling Skills - Customer Operations Handling Perks and benefits - National Holiday double wages - Compensatory offs for Public holidays - 24 Days paid Annual Casual Leave after probation period - Mediclaim - Earned wage access - L&D - Service rewards and recognition programs - Incentive and perquisites - Child education benefits