Guest Service Associate

Hyatt Centric Dehradun

1 - 5 years

0 Lacs

dehradun uttarakhand

Posted:1 day ago| Platform: Shine logo

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Skills Required

customer service communication interpersonal skills fluency in english guest services managing reservations problemsolving teamoriented hospitality industry knowledge

Work Mode

On-site

Job Type

Full Time

Job Description

Job Description As a Guest Service Associate at Hyatt Centric Dehradun, your primary role will be to provide exceptional guest services and ensure a pleasant experience for all our guests. You will be responsible for managing reservations, handling guest inquiries, and assisting guests with special requests. Your excellent interpersonal and problem-solving skills will be crucial in enhancing guest satisfaction. Additionally, your proficiency in managing reservations and fluency in English will contribute to the seamless service we offer. Key Responsibilities - Provide exceptional guest services - Manage reservations effectively - Handle guest inquiries and special requests - Provide local area information to guests - Collaborate with other hotel departments to enhance guest satisfaction Qualifications - Guest Services and Guest Service skills - Customer Service and Communication skills - Proficiency in managing Reservations - Excellent interpersonal and problem-solving skills - Ability to work in a team-oriented environment - Previous experience in the hospitality industry is advantageous - Fluency in English; additional languages are a plus,

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Hyatt Centric Dehradun

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Guest Service Associate