Guest Service Associate

Company Description Hyatt Centric Dehradun invites you to experience the essence of the captivating city of Dehradun. Located centrally, our hotel offers seamless service and tailored recommendations to ensure guests enjoy the best of nature, shopping, and culinary delights. Our destination-spirited hotel is the perfect starting point to explore Dehradun's unique charm. Role Description This is a full-time, on-site role located in Dehradun for a Guest Service Associate. The Guest Service Associate will be responsible for providing exceptional guest services, managing reservations, handling guest inquiries, and ensuring a welcoming and pleasant experience for all guests. Additional responsibilities include assisting guests with special requests, providing local area information, and collaborating with other hotel departments to enhance guest satisfaction. Qualifications Guest Services and Guest Service skills Customer Service and Communication skills Proficiency in managing Reservations Excellent interpersonal and problem-solving skills Ability to work in a team-oriented environment Previous experience in the hospitality industry is advantageous Fluency in English; additional languages are a plus Show more Show less