Guest Relations Executive

As a Guest Relations Executive at Ramada By Wyndham Jamshedpur Bistupur, you will be responsible for ensuring a warm and welcoming experience for our guests. Your main duties will include greeting and assisting guests, managing reservations, addressing inquiries, resolving concerns, and ensuring high levels of customer satisfaction. Additionally, you will collaborate with various departments to efficiently fulfill guest requests and maintain accurate guest records. To excel in this role, you must possess exceptional Guest Relations skills to create a seamless experience for all guests. Effective communication skills are essential for interacting with guests, colleagues, and management. Your strong Customer Service skills will be crucial in managing guest inquiries, addressing complaints, and ensuring overall guest satisfaction. Sales skills are also required to promote hotel services and handle reservations efficiently. Proficiency in Receptionist Duties, such as managing check-ins, check-outs, and maintaining guest records, is necessary for success in this position. Excellent time-management and organizational skills will help you handle multiple tasks effectively. Collaboration with team members is key, so the ability to work harmoniously as part of a team is essential. While prior experience in the hospitality industry is advantageous, it is not mandatory. A Bachelor's degree in Hotel Management, Business Administration, or a related field is preferred for this role. If you are passionate about providing exceptional guest experiences, possess strong communication and customer service skills, and enjoy working in a collaborative team environment, we encourage you to apply for this exciting opportunity as a Guest Relations Executive at Ramada By Wyndham Jamshedpur Bistupur.,