This is a full-time on-site role for a Guest Relations Executive located in Mumbai. The Guest Relations Executive will be responsible for ensuring a warm, professional, and courteous welcome to all guests, addressing their needs and preferences to enhance their experience. The role involves managing guest inquiries, coordinating with other departments for guest requirements, handling reservations, and performing receptionist duties. Additionally, the Guest Relations Executive will be responsible for sales activities related to guest services and amenities.

Qualifications

Guest Relations and Customer Service skills
Strong Communication skills
Sales skills and experience in up-selling services
Experience with Receptionist Duties
Excellent interpersonal and problem-solving skills
Ability to work flexible hours including evenings, weekends, and holidays
Previous experience in the hospitality industry is a plus
High school diploma or equivalent; a degree in hospitality management or related field is preferred

More Jobs at Monarchy The Lounge

Guest Relations Executive

mumbai, maharashtra, india

Experience: Not specified

Salary: Not disclosed

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Guest Relations Executive