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Malabar Group
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Guest Relations Executive

Guest Relations Executive

Malabar Group

0 - 31 years

2 - 4 Lacs

somajiguda hyderabad

Posted:2 days ago| Platform: Apna logo

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Skills Required

training service profiling data monitoring coordination compliance visual merchandising reports drive support

Work Mode

On-site

Job Type

Full Time

Job Description

Job Description: Handling HNI customers and maintaining good relationship with them to improve the sales. Enhances customer experience by overseeing all Guest Relations activities, ensuring every customer receives a consistent and high-quality store experience. Leads and develops the GR team, managing operations, performance, grooming, training, and overall service quality. Supports sales functions through customer profiling, data monitoring, event coordination, and assisting in store promotions and exhibitions. Maintains store ambience and SOP compliance, ensuring visual merchandising standards and operational procedures are followed. Analyses customer service feedback and prepares reports to drive continuous improvement and support business growth.

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Guest Relations Executive