Guest Relations Executive

As a front desk assistant, you will be responsible for providing a warm and welcoming experience to all guests upon their arrival. Your duties will include managing front desk operations such as check-in/check-out procedures, handling reservations, and addressing any guest inquiries or issues in a prompt and professional manner. Collaboration with other departments will be essential to ensure overall guest satisfaction. It is crucial to maintain a tidy and well-organized front desk area at all times. Ideal candidates for this role should have prior experience in front desk or guest relations, possess excellent communication and interpersonal skills, be proficient in MS Office and basic front office systems, and have a customer-first mindset. A presentable appearance is also required to create a positive first impression on guests. This is a full-time, permanent position with benefits such as Provident Fund. The work schedule is during the day shift and the location of work is in person.,