Guest Relation Executive

Position: Guest Relation Executive

Job Description:
We are seeking a skilled, professional, and highly organized individual to join our team as a Front Office Executive. The ideal candidate should possess excellent communication and administrative skills to efficiently manage front desk operations. This role plays a key part in creating a positive and welcoming first impression for visitors, clients, and employees, while ensuring smooth day-to-day administrative functioning.

Responsibilities1. Reception Duties

• Greet and welcome visitors, clients, and employees in a warm and professional manner.
• Answer, screen, and route incoming calls promptly and efficiently.
• Maintain a clean, organized, and presentable reception area at all times.

2. Visitor Management

• Register visitors, issue badges, and ensure all security protocols are followed.
• Coordinate and schedule visitor appointments and notify employees upon their arrival.

3. Communication

• Handle incoming and outgoing mail, couriers, and packages.
• Monitor, manage, and respond to emails, calls, and inquiries in a timely manner.

4. Administrative Support

• Assist with scheduling meetings, conferences, and appointments for staff.
• Maintain and monitor office supplies and inventory.
• Arrange travel and accommodation for employees when required.
• Prepare and manage office documents, reports, and official correspondence.
• Track office expenses, reimbursements, and maintain related records.

5. Facilities Management

• Coordinate with building management for repairs, maintenance, and facility-related requirements.
• Ensure office cleanliness, hygiene, and a well-maintained work environment.

6. Vendor Management

• Coordinate with vendors for office supplies, services, and maintenance.
• Obtain cost-effective quotations and ensure timely delivery of services.

7. Event Coordination

• Assist in organizing office events, meetings, and celebrations.
• Collaborate with internal teams to ensure smooth execution of events.

Requirements

• Proven experience as a Front Office Executive, Front Office Administrator, or in a similar administrative role.
• Excellent communication and interpersonal skills.
• Strong organizational, multitasking, and time-management abilities.
• Proficiency in MS Office (Word, Excel).
• High attention to detail and the ability to work independently.
• Experience in vendor management and facility coordination is an added advantage.
• Female candidates preferred.
• Positive attitude and customer service-oriented approach.

Job Type: Full-timeBenefits:

• Health Insurance
• Provident Fund

Education:

• Bachelor’s Degree (Required)

Experience:

• Front Office or related role: 1 year (Required)

Work Location:

• On-site / In-person

Job Types: Full-time, Permanent

Benefits:

• Health insurance
• Provident Fund

Work Location: In person