Guest Management Intern

Position: Guest Management Intern

Location : Vadodara

Primary KRA:

a) Inbound: Support & Guidance to our Guests via Incoming Calls | Incoming Chats | Email (Abandon-Cart)

b) Outbound: Timely Follow-Ups | Email (Abandon-Cart) | Send Quotation to Guests via Whatsapp

c) Lead Management – Add, Edit, Update CRM real-time (for sale closures)

d) Competition Analysis – Stay Up-to-date with current prices & offers of competition

e) Data & Trend Analysis –Lead to Conversion ratio, Lead count trend, Brand Sales Trend

Mandatory skills:

Strong Communication, Convincing skills, go-getter, Target-Achiever.

Job Description:

- Manage proper database of leads pipeline & follow-up for closure

- Manage our Chat Platform: real time chats with guests to resolve their queries & drive conversions

- Mail Lead: Outbound calling to the consumers who have shown interest in our services

- Close tracking of competition offers, our site offers and analytic.

Job Type: Internship
Contract length: 3 months

Pay: Up to ₹5,000.00 per month

Benefits:

• Cell phone reimbursement

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Work Location: In person