Guest Hospitality Manager (Only Female Candidates)

Job Title: Guest Hospitality Manager

Compensation: Upto INR 9LPA

Location: Mumbai, Maharashtra (Work from Office)

About our client:

The Dental Clinic is dedicated to transforming smiles and enhancing oral health through cutting-edge dental care and personalized patient experiences. Its clientele includes some of the city’s most celebrated influencers, bollywood actors and entrepreneurs. The clinic stands out for its modern technology, unwavering commitment to hygiene, and patient-first approach, ensuring every individual receives the best care possible. With a team of skilled professionals and a focus on innovation, they create an environment that fosters trust, comfort, and excellence. Joining Dazzle means being part of a dynamic, growing organization that is redefining dental care standards.

Job description

Seeking a Hospitality Manager to enhance the non-medical aspect of patient experience by replicating the same level of attention to customer delight provided in restaurant/cafe-style settings.

Key Responsibilities:

Operational Management:

• Oversee and manage the clinic's non medical aspect of daily operations to ensure seamless functioning.
• Develop and enforce operational procedures that promote efficiency and enhance patient satisfaction.
• Maintain strict hygiene and safety standards.
• Coordinate between dental practitioners, administrative staff, and other departments to ensure smooth operations.

Team Leadership:

• Lead, motivate, and manage the support staff, ensuring they are aligned with clinic goals.
• Conduct regular staff meetings to address issues and improve team coordination.
• Bring a sense of discipline and leadership to instill a culture of respect and excellence.

Patient Coordination and Customer Satisfaction:

• Guarantee top-tier customer service is maintained, ensuring patient satisfaction at all times.
• Address and resolve any patient concerns in a professional and timely manner.
• Implement continuous feedback systems to improve the overall patient experience.

Key Skills and Qualifications:

• Work Experience: Minimum 3+ years required, preferably in restaurant or hospitality.
• Detail-Oriented: Strong attention to detail to ensure that all aspects of clinic operations are handled with precision.
• Leadership: Proven ability to lead, manage, and inspire a team in a fast-paced environment.
• Problem-Solving Skills: Ability to quickly identify and resolve operational issues efficiently.
• Communication: Strong verbal and written communication skills in English

Why Join Us?:

• Be part of a fast-growing clinic known for providing exceptional dental care.
• Work in a professional, disciplined environment where your skills in leadership and operations will be key to success.
• Competitive salary with growth potential.
• Collaborate with a team of dental professionals and specialists who are leaders in their fields.

Job Type: Full-time

Pay: ₹600,000.00 - ₹900,000.00 per year

Schedule:

• Day shift

Ability to commute/relocate:

• Mumbai Suburban, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Operations: 3 years (Required)
• Front desk: 1 year (Required)

Work Location: In person