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2 - 7 years
15 - 20 Lacs
Bengaluru
Work from Office
The Strategy & Consulting Global Network S ONG Practice | Genesys Join our team of SONG consultants who solve customer facing challenges at clients spanning sales, service, and marketing to accelerate business change. Practice: SONG I Are a s of Work: Genesys- Solution Consulting, Pre-Sales & Implementation | Level: Analyst/Consultant | Location: Gurgaon, Mumbai, Bangalore , Chennai, Pune, Hyderabad | Years of Exp : 2 + years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build, and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting Global Network 's SONG practice. The practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Marketing Transformation , Connected Commerce and Advanced Customer Engagement . These services help our clients become living businesses by optimizing their marketing, sales, and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will Understand market and customer challenges: Create business case and strategic transformation roadmap based on market trends. Help sell and deliver Genesys contact center solutions to clients: Product overview, Partner readiness support, pricing, documentation, first call presentations D rive Partner support activities : A strong focus on nurturing deeper, more strategic relationships with key parties Develop requirements based on leadership input: Performance/Status reporting, Problem Solving and Conflict Management Bring your best skills forward to e xcel at the role : E xperience working with Customer Service O perations : Experience in Contact Center channels , leading Customer Service operations assessment/benchmarking, identifying gaps and deriving business case for driving improvements. E xperience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing : Experience in Genesys Cloud/Engage suite. In - depth knowledge and know-how of Customer Service Operations : Cross-industry experience , f unctional and hands on experience on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning using tools like Genesys Administrator & Architect/ Composer / Designer . Proactively identifying customer needs through a technical benefits assessment : C arefully building the business value of the solution, to assist with overcoming potential objections to proposed technical solutions. K nowledge of on-premises , on-cloud, hybrid cloud and cloud economics : This includes pricing strategy of different Genesys on-premises and cloud solutions and providing detailed TCO Experience in Genesys Cloud administration & application experience : Use Genesys Architect/Composer/ Designer , Genesys Framework Component s ( such as Edge, BYOC, SIP, GAX, GVP, AppFoundry , eServices , GRE, URS, Info Mart, GMS, OCS, GPlus Integrations etc.) or similar solutions. Read about us. Qualifications Y our experi ence counts! MBA from a tier 1 institute A minimum 2 years of experience working with Customer Service operations and Contact Center channels, leading Customer Service operations assessment/benchmarking and In depth knowledge and know-how of Customer Service Operations, Cross-industry experience is preferred. Functional and hands on experience on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning using Genesys Architect/ Composer / Designer . Experience in leveraging Genesys product solution to automate customer service processes like Interaction Routing, CTI, Reporting etc.
Posted 3 months ago
2 - 6 years
5 - 10 Lacs
Pune
Work from Office
The Strategy & Consulting Global Network SONG Practice | Genesys Join our team of SONG consultants who solve customer facing challenges at clients spanning sales, service, and marketing to accelerate business change. Practice: SONG I Areas of Work: Genesys- Solution Consulting, Pre-Sales & Implementation | Level: Analyst/Consultant | Location: Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad | Years of Exp: 2+ years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build, and implement strategies to enhance business performance? Does working in an inclusive and collaborative environment spark your interest? Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consulting- Global Networks SONG practice. The practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Marketing Transformation, Connected Commerce and Advanced Customer Engagement. These services help our clients become living businesses by optimizing their marketing, sales, and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will Understand market and customer challenges: Create business case and strategic transformation roadmap based on market trends. Help sell and deliver Genesys contact center solutions to clients: Product overview, Partner readiness support, pricing, documentation, first call presentations Drive Partner support activities: A strong focus on nurturing deeper, more strategic relationships with key parties Develop requirements based on leadership input: Performance/Status reporting, Problem Solving and Conflict Management Bring your best skills forward to excel at the role: Experience working with Customer Service Operations: Experience in Contact Center channels, leading Customer Service operations assessment/benchmarking, identifying gaps and deriving business case for driving improvements. Experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing: Experience in Genesys Cloud/Engage suite. In-depth knowledge and know-how of Customer Service Operations: Cross-industry experience, functional and hands on experience on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning using tools like Genesys Administrator & Architect/Composer/Designer. Proactively identifying customer needs through a technical benefits assessment: Carefully building the business value of the solution, to assist with overcoming potential objections to proposed technical solutions. Knowledge of on-premises, on-cloud, hybrid cloud and cloud economics: This includes pricing strategy of different Genesys on-premises and cloud solutions and providing detailed TCO Experience in Genesys Cloud administration & application experience: Use Genesys Architect/Composer/Designer, Genesys Framework Components (such as Edge, BYOC, SIP, GAX, GVP, AppFoundry, eServices, GRE, URS, Info Mart, GMS, OCS, GPlus Integrations etc.) or similar solutions. Read about us. Qualifications Your experience counts! MBA from a tier 1 institute A minimum 2 years of experience working with Customer Service operations and Contact Center channels, leading Customer Service operations assessment/benchmarking and In depth knowledge and know-how of Customer Service Operations, Cross-industry experience is preferred. Functional and hands on experience on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning using Genesys Architect/Composer/Designer. Experience in leveraging Genesys product solution to automate customer service processes like Interaction Routing, CTI, Reporting etc.
Posted 3 months ago
12 - 17 years
14 - 19 Lacs
Gurgaon
Work from Office
Responsibilities As an Architect in IBM Consulting, you'll serve as a leader in defining solutions for clients. You'll be the advocate for the client while guiding the technical team to implementation. SAP solution architects serve as the conduit between businesses and technology. You will use your analytical and problem-solving skills, to craft adaptable, comprehensive suites appropriate for each client. Your primary responsibilities include: Working with a multi-disciplinary team to design technical solutions required to support business transformations and articulating proposed solutions in business terms demonstrating technical effectiveness. Managing or executing specific project deliverables and scope to ensure project schedules & timelines are respected. Have architectural oversight to provide solutions, technical guidance and functional specifications based on business requirements. You'll be able to expand your SAP knowledge base (in cooperation with SAP trainings) Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Min 12 years of SAP experience. Having good working knowledge in S/4 HANA standard & custom Fiori solution. Having good working knowledge on in-app and side-by-side extensions. Working hands on experience on BTP specially in CAP, Build Workzone, Build Automation and Build Apps. Having good integration knowledge with Event Mesh and APIs Preferred technical and professional experience Atleast two S/4 HANA greenfield project implementation experience Experience of leading a team in a client-facing setup
Posted 3 months ago
12 - 17 years
14 - 19 Lacs
Gurgaon
Work from Office
Responsibilities As an Architect in IBM Consulting, you'll serve as a leader in defining solutions for clients. You'll be the advocate for the client while guiding the technical team to implementation. SAP solution architects serve as the conduit between businesses and technology. You will use your analytical and problem-solving skills, to craft adaptable, comprehensive suites appropriate for each client. Your primary responsibilities include:Strategic Technical Solutions for Business Transformation:Working with a multi-disciplinary team to design technical solutions required to support business transformations and articulating proposed solutions in business terms demonstrating technical effectiveness. Project Management and Delivery Excellence:Managing or executing specific project deliverables and scope to ensure project schedules & timelines are respected. Architectural Guidance and Functional Specifications:Have architectural oversight to provide solutions, technical guidance and functional specifications based on business requirements. Continuous SAP Knowledge Expansion:You'll be able to expand your SAP knowledge base (in cooperation with SAP trainings) Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Min 12 years of SAP experience. Having good working knowledge in S/4 HANA standard & custom Fiori solution. Having good working knowledge on in-app and side-by-side extensions. Working hands on experience on BTP specially in CAP, Build Workzone, Build Automation and Build Apps. Having good integration knowledge with Event Mesh and APIs Preferred technical and professional experience Atleast two S/4 HANA greenfield project implementation experience Experience of leading a team in a client-facing setup
Posted 3 months ago
0 - 2 years
2 - 4 Lacs
Bengaluru
Work from Office
About The Role : This role involves the development and application of engineering practice and knowledge in the following technologies Standards and protocols, application software embedded software for wireless and satellite networks, fixed networks enterprise networks connected devices IOT and device engineering, connected applications 5G edge, B2X apps and Telco Cloud, Automation and Edge Compute platforms. This role also involves the integration of network systems and their operations, related to the above technologies. Primary Skills Focus on Connectivity Network Engineering. Entry level graduate with limited commercial and technical work experience. Build skills and expertise in a chosen Engineering Discipline. Works to instructions and directions and delivers reliable results. Keen to understand clients business needs. Solves routine problems. Organises own time with a short time horizon.
Posted 3 months ago
2 - 7 years
4 - 9 Lacs
Gurgaon
Work from Office
Project Role : Systems Engineering Practitioner Project Role Description : Design & develop engineering systems associated with physical products including feature functionality, engineering architecture, system integrations, simulations, and test methods. Manage feature plan implementation conduct design failure mode effect analysis (DFMEA) Must have skills : Wireless Technologies Operations Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary:As a Systems Engineering Practitioner, you will design and develop engineering systems associated with physical products. Your typical day will involve managing feature plan implementation, conducting design failure mode effect analysis (DFMEA), and ensuring the functionality and integrity of engineering architecture and system integrations. You will also be responsible for performing simulations and test methods to validate the performance of the systems. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with cross-functional teams to gather requirements and define system specifications.- Design and develop engineering systems, ensuring feature functionality and integrity.- Conduct design failure mode effect analysis (DFMEA) to identify and mitigate potential risks.- Perform simulations and test methods to validate the performance of the systems.- Collaborate with stakeholders to ensure successful implementation of feature plans.- Stay updated with the latest industry trends and advancements in wireless technologies operations.- Provide technical guidance and support to junior team members. Professional & Technical Skills:- Must To Have Skills:Proficiency in Wireless Technologies Operations.- Strong understanding of engineering architecture and system integrations.- Experience in conducting design failure mode effect analysis (DFMEA).- Knowledge of simulation techniques and test methods.- Familiarity with feature plan implementation and validation processes. Additional Information:- The candidate should have a minimum of 2 years of experience in Wireless Technologies Operations.- This position is based at our Pune office.- A 15 years full time education is required. Qualifications 15 years full time education
Posted 3 months ago
5 - 7 years
7 - 9 Lacs
Hyderabad
Work from Office
We are looking for an energetic, self-starter to join our Enterprise Information Technology team to help us identify and deliver business solutions, in partnership with Site Security and Information Technology colleagues. These critical functions operate at a global scale, supporting our business in over 130 countries. The Software Engineer is a key role within the GSM/WS Value team. This individual will be closely working with the Technical lead and responsible for configuring, coding and developing new solutions or enhancing existing solutions for the Guest Management, Physical Access Control, and Video Surveillance products. What will you do in this role: Constructs, amends, and verifies software systems, components, and integrations by writing software programs subject to estimation, measurement, quality processes, appropriate documentation, and continuous improvement processes. Enables and maintains software configuration management capability across heterogeneous technology environments, architectures, and platforms. Creates, and adapts software configuration applications, and interfaces subject to solution architecture, specifications, and a broad ensemble of requirements. Develops and employs software capabilities empowering creation, retrieval, update, and destruction of data subject to given objectives regarding security, compliance, policy, scalability, efficiency, reliability, fidelity, flexibility and portability. Validation and testing of integrated systems subject to organizational standards regarding security, reporting, observation, and control. Supports the enablement of processes related to incident, recovery, and post-mortem activity. Develop expertise in Site Security data and the core business processes supported. Demonstrate strong working knowledge of modern development practices and technology stack on the cloud. Demonstrate ability to focus on key priorities and lead and collaborate effectively to deliver on IT commitments. What should you have: Bachelors in IT, Engineering, Computer Science, or related field. Minimum of 5 years of experience working in large, complex IT development projects Exposure to Site Security applications including badge systems, video surveillance, guest management systems and networking concepts. Basic understanding of Windows Servers, Operating Systems & their configurations, and AWS & Cloud Environment is a must. Hands-on configuration, coding and software design experience building robust and scalable software using AWS technology stack, Relational databases (RDBMS), XML, Java, scripting (PowerShell), and message -based technologies. Experience building and consuming web-based APIs and knowledge of AI technologies is a plus. Experience in creating technical documentation and functional testing, which includes Unit and Integration. Excellent written and verbal communications and collaboration skills. Proficient with Agile software development and, DevSecOps approaches
Posted 3 months ago
2 - 3 years
4 - 8 Lacs
Gurgaon
Work from Office
You Lead the Way. We ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you ll learn and grow as we help you create a career journey that s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you ll be recognized for your contributions, leadership, and impact every colleague has the opportunity to share in the company s success. Together, we ll win as a team, striving to uphold our company values and powerful backing promise to provide the world s best customer experience every day. And we ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and lets lead the way together. Function Description: Job is part of GSM Payment Operations and Capabilities team and will be part of Vendor Creation operations team. Responsibilities: The incumbent will be responsible for : Creating 3 rd Party Vendor records in Oracle/SAP Ariba as per agreed process and policies and support resolution of invoice exceptions Follow up with requestors to provide relevant records and validate as per the defined procedures and websites Periodic tracking and monitoring of high aging pending cases and assisting colleagues in driving resolution Ensure timely closure of vendor creation and maintenance requests to facilitate timely payments disbursal to 3 rd party vendors Work in collaboration with other stakeholders and ensure all the deliverables are met within the stringent timelines Review and appropriately escalate any potential Sanctions alerts observed during new vendor creation or existing vendor maintenance Timely and effective management of customer escalations; liaising with cross-functional teams, viz Contracting, Sourcing, Accounts Payable, Sanctions, Risk & Compliance etc. Create SOP s, DTP s, checklists etc. whenever required Perform Root Cause Analysis (RCA) for any process breakdown/exception(s) and work with relevant teams to fix the issue and provide timely resolution Ensure timely closure of monthly audit activities conducted by Internal Controls team. Use collaborative skills and approach in handling complex queries, provide guidance to new team members. Ensure high level of engagement and motivation among team members to provide best in class customer/colleague experience. Understand any/all relevant AXP Policies, Procedures, Regulations and Guidelines governing the vendor creation process and appropriately identify and take steps to mitigate risks Ensure compliance with AXP policies To maintain high accuracy, productivity standards and should have high willingness to learn to support best in class customer services Critical Factors to Success: Should be clear when explaining ideas and concepts to others; communication is structured and easy to understand Writes well, using proper grammar and professional language. Routinely participates in team activities, strives to include all team members and independently resolves conflicts with other people, strengthening relationships in the process. Anticipates changing customer and process needs and seeks to create value for the customer and the process. Is professional and focused on solutions, independently resolves conflicts before the case gets escalated Minimum Qualifications Japanese Language Specialist with proficiency in Reading, Writing and Speaking. Minimum JLPT N3 Level certification Must be a B. Com Graduate or higher with minimum work experience of 2 - 3 years, good accounting knowledge, good communication (verbal & written) skills. Knowledge of Accounts Payable, Procure to Pay process is preferred. Technical Skills/Capabilities: - Knowledge of MS Office tools e.g. Word, PowerPoint, Excel Knowledge of Platforms: - Oracle - SAP Ariba - Bridger Insight XG We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Posted 3 months ago
1 - 3 years
3 - 5 Lacs
Chennai
Work from Office
About The Role : - Key Skills Required:- 1. Experince in 4G & 5G Integration and commissioning 2. Should have the Field exp (O&M)(Hands-on exp in Physical Nokia BTS commissioning 3. Familiar with Nokia 4G or 5G Products
Posted 3 months ago
2 - 3 years
4 - 5 Lacs
Gurgaon
Work from Office
You Lead the Way. We ve Got Your Back. At American Express, you ll be recognized for your contributions, leadership, and impact every colleague has the opportunity to share in the company s success. Together, we ll win as a team, striving to uphold our company values and powerful backing promise to provide the world s best customer experience every day. And we ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and lets lead the way together. Function Description: Job is part of GSM Payment Operations and Capabilities team and will be part of Vendor Creation operations team. Responsibilities: The incumbent will be responsible for : Creating 3 rd Party Vendor records in Oracle/SAP Ariba as per agreed process and policies and support resolution of invoice exceptions Follow up with requestors to provide relevant records and validate as per the defined procedures and websites Periodic tracking and monitoring of high aging pending cases and assisting colleagues in driving resolution Ensure timely closure of vendor creation and maintenance requests to facilitate timely payments disbursal to 3 rd party vendors Work in collaboration with other stakeholders and ensure all the deliverables are met within the stringent timelines Review and appropriately escalate any potential Sanctions alerts observed during new vendor creation or existing vendor maintenance Timely and effective management of customer escalations; liaising with cross-functional teams, viz Contracting, Sourcing, Accounts Payable, Sanctions, Risk & Compliance etc. Create SOP s, DTP s, checklists etc. whenever required Perform Root Cause Analysis (RCA) for any process breakdown/exception(s) and work with relevant teams to fix the issue and provide timely resolution Ensure timely closure of monthly audit activities conducted by Internal Controls team. Use collaborative skills and approach in handling complex queries, provide guidance to new team members. Ensure high level of engagement and motivation among team members to provide best in class customer/colleague experience. Understand any/all relevant AXP Policies, Procedures, Regulations and Guidelines governing the vendor creation process and appropriately identify and take steps to mitigate risks Ensure compliance with AXP policies To maintain high accuracy, productivity standards and should have high willingness to learn to support best in class customer services Critical Factors to Success: Should be clear when explaining ideas and concepts to others; communication is structured and easy to understand Writes well, using proper grammar and professional language. Routinely participates in team activities, strives to include all team members and independently resolves conflicts with other people, strengthening relationships in the process. Anticipates changing customer and process needs and seeks to create value for the customer and the process. Is professional and focused on solutions, independently resolves conflicts before the case gets escalated Minimum Qualifications Japanese Language Specialist with proficiency in Reading, Writing and Speaking. Minimum JLPT N3 Level certification Must be a B. Com Graduate or higher with minimum work experience of 2 - 3 years, good accounting knowledge, good communication (verbal & written) skills. Knowledge of Accounts Payable, Procure to Pay process is preferred. Technical Skills/Capabilities: - Knowledge of MS Office tools e. g. Word, PowerPoint, Excel Knowledge of Platforms: - Oracle - SAP Ariba - Bridger Insight XG Benefits include: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities
Posted 3 months ago
3 - 5 years
5 - 7 Lacs
Bengaluru
Work from Office
Job Title:Sales Excellence - COE - Process Architect – Resale - CF Management Level:ML10 – Senior Analyst Location:Open Must have skills:resale in MMS, quoting in MMS via CPQ and UAT Testing. Driving our resale strategy in MMS, ensuring that we maximize our market potential and align with industry best practices. Advanced excel and PowerBI Good to have skills:Sales experience Job Summary : About Accenture: At Accenture, we believe your career is about what you want to be and who you want to be. It's about bringing your skills, your curiosity and your best true self to your work. Here, you'll match your ingenuity with the latest technology to do incredible things. Together, we can create positive, long-lasting change. We are: Sales Excellence at Accenture. We empower our people to compete, win and grow. We develop everything they need to build and mature their client portfolios, optimize their deals and enable their sales talent, all driven by sales intelligence. You are: You believe in the power of networks. You have a gift for building relationships that create value and win-win situations for everyone. You are curious about technology and dig deep to understand how it can help solve a client's problems or achieve their business goals. You are also skilled at managing details and logistics to ensure all the dots within the network are connected.Roles & Responsibilities: The Center of Excellence (COE) enables Sales Excellence to deliver best-in-class offerings to Accenture leaders, practitioners, and sales teams. As a member of the COE Resale team, you will equip Accenture people with solutions to meet their sales reporting needs, by: As a Process Architect, you are responsible for being the global offering expert, developing & managing the processes required to execute Resale offering. This role is responsible for developing the How of the offering & working closely with the Offering Leads & Advisors who are responsible for the Why & What. You will: Primarily focus on enhancing our global technology resale capability. The role will specifically concentrate on three key areas:resale in MMS, quoting in MMS via CPQ and UAT Testing. will be responsible for driving our resale strategy in MMS, ensuring that we maximize our market potential and align with industry best practices. They will also play a pivotal role in managing and optimizing the quoting process within MMS using CPQ, streamlining operations to improve efficiency and accuracy. You are passionate about technology, has a keen eye for detail, and possesses strong analytical and problem-solving skills. Support our sourcing partners and clients to determine a business solution and complete the procurement process. Develop a strong understanding of the resale business process and communicate it to clients. Provide customized information, reports, or other forms of support to client as needed. Manage pipeline of resale opportunities Professional & Technical Skills: Undergraduate degree or equivalent 3 or more years of experience in similar Industry English language fluency (oral and written) A record of successfully managing programs in a demanding environment Experience balancing multiple stakeholders – internal and external, across functions Passion for technology and innovation Strategic thinking and business acumen Knowledge and advanced excel and PowerBI Additional Information: Ability to work flexible hours according to business needs. Must have good internet connectivity and a distraction-free environment for working at home, in accordance with local guidelines. About Our Company | Accenture Qualifications Experience:Minimum 3 year(s) of experience is required Educational Qualification:Undergraduate degree or equivalent
Posted 3 months ago
8 - 13 years
40 - 45 Lacs
Mumbai
Work from Office
Strongly prefer Forex & Prepaid Cards background with a mind of their own to think of various probabilities of various test case scenarios technically as well as at customer & business angle Should be able to articulate her/his points well, lots of patience, reasonably confident, sincere & also be aggressive in closing the test cases
Posted 3 months ago
7 - 11 years
14 - 19 Lacs
Bengaluru
Work from Office
Responsibilities Lead, design and implement network and security solutions to support global business operations. Configure and maintain routing ensuring high availability, security, and performance. Provide Last Level of Support to troubleshoot and resolve complex network issues, providing advanced support for network-related incidents. Lead and participate in network transformations, driving improvements in performance, scalability, and reliability. Collaborate with cross-functional teams to integrate new technologies and optimize existinginfrastructure. Work with multi-vendor hardware network platforms (including white box), leveraging open-source solutions where applicable. Automate network tasks using scripting and controllers to enhance operational efficiency. Customer-focused approach, with the ability to understand user problems and deliver solutions that enhance End user experience and application performance. Operate with a "One Team" mindset, fostering collaboration and alignment across all teams and stakeholders. Ability to support a global network footprint, with availability to address critical issues outside of standard business hours when necessary Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Proven Enterprise experience with networking technologies including SDWAN, Firewalls, Routing and Switching. Proven strong understanding and experience in BGP routing protocols in a complex, multi-tenant enterprise. Experience in driving technology transformations, with a focus on network performance, security, and scalability. Experience in scripting languages, software defined network automation, SDN controllers for network automation tasks. Proven Experience in creation and delivery of High-Level Design and Low-Level Design solutions. Experience in making standardized template driven configurations. Excellent communication skills to collaborate with global teams and stakeholders. Testing and assessment of tech. designs and solutions in remote lab environment, and verification for enterprise deployment. Preferred technical and professional experience Certifications from vendors such as Cisco, Juniper or Palo Alto are highly preferred. Experience with open hardware network platforms is a plus. Occasional on-call coverage during Weekends to support internal Teams in case of high severity incidents. Flexible working hours based on Business Demand (Global Team Meetings, Change Implementation outside of business hours)
Posted 3 months ago
7 - 12 years
10 - 14 Lacs
Pune
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Solution Architecture Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15-year fulltime education Role:Application Lead Project Role Description:Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have Skills:Solution Architecture Good to Have Skills:No Technology Specialization Job Requirements:'', Key Responsibilities:1:Responsible for creating technology solutions to meet business requirements Work with supply chain including external as appropriate 2:Thinks outside of the box to support the business in delivering its strategic objectives rather than just responding to a pre-defined request, 3:Assessing the systems architecture currently in place in the bank and working with technical teams to recommend solutions to improve it 4:Assessing the business impact of technical changes in the bank Technical Experience:1:Expertise hands on - RAML, APIs, API Platforms, API Gateways, Deployment Performance Security Config on API Platforms, Mulesoft, 2:Understanding of best practice architectural and design methods with proven innovative and leading edge thinking eg Domain Driven Architecture, event based architecture, building for resilience, scalability, performance, Microservice design 3:Champion principles of Clean Coding, experience with delivering front and backend software, experience with development Professional Attributes:1:Good communication skills 2:Good analytical skills Educational Qualification:15-year fulltime education Qualification 15-year fulltime education
Posted 3 months ago
7 - 9 years
5 - 9 Lacs
Bengaluru
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP UI5 Development Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time educationSoftware Engineering degree preferable Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. You will be responsible for creating innovative solutions and ensuring the smooth functioning of applications. Roles & Responsibilities:A.Manage BTP Developments for BTP Work Zone ServiceB.BTP Development/Configurations on BTP Work Zone ServiceC.BTP Work Zone Content Federations with backendsD.SAP UI5 development using Business Application StudioE.Operations support for BTP and SAP Enterprise Portal F.Testing/Weekend support for Cutovers /mocks etc Professional & Technical Skills: A.Resource has worked on End-to-end Development/Configurations in BTP Work Zone.B.Worked on BTP Content federation and launchpad migrationsC.Exposure to CAP Programming D.Has worked on building atleast 2 complex SAP UI5/Fiori DevelopmentE.Good to have knowledge in SAP Enterprise PortalF.Knowledge on SAP HANA Cloud / Node.js is good to have skill.G.Experience in BTP Work Zone and SAP UI5 developments.H.Good communication skills in English I.Display analytical skills for fit gap analysis for on Migrating SAP Portal to BTP LaunchpadJ.Experience in Requirements gathering Additional Information:A.Resource may be needed to work in India afternoon shift 12 PM to 9 PM if project demands. Qualifications 15 years full time educationSoftware Engineering degree preferable
Posted 3 months ago
5 - 7 years
1 - 5 Lacs
Pune
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Wireless Technologies Operations Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. You will be dedicated to quality, using exceptional communication skills to keep our world-class systems running. With your deep product knowledge, you will accurately define client issues and design resolutions. Your typical day will involve collaborating with clients, interpreting and resolving issues, and ensuring smooth system operations. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Manage and prioritize support tickets to ensure timely resolution. Conduct root cause analysis for recurring issues and implement preventive measures. Develop and maintain technical documentation for troubleshooting and knowledge sharing. Stay updated with the latest industry trends and technologies to provide effective support. Professional & Technical Skills: Must To Have Skills:Proficiency in Wireless Technologies Operations. Strong understanding of network protocols and wireless communication standards. Experience in troubleshooting and resolving wireless network issues. Knowledge of network security principles and best practices. Familiarity with network monitoring tools and performance optimization techniques. Additional Information: The candidate should have a minimum of 5 years of experience in Wireless Technologies Operations. This position is based at our Pune office. A 15 years full-time education is required. Qualifications 15 years full time education
Posted 3 months ago
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