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5.0 - 8.0 years
7 - 10 Lacs
Bengaluru
Work from Office
About this opportunity: We are now looking for ITAC Tier-2 level technical specialist that will provide technical service and support to our customers. In this role, you will troubleshoot and resolve Ericsson RAN related issues to stabilize and optimize customer networks. You will configure and integrate different nodes and solutions in new and live customer networks. The Support Engineer typically interacts with customer technical staff, CPM, operation managers, service engineers and other groups within the Service Delivery organization. You may also interact with customer support, PDU, 3rd party suppliers and local authorities. What you will do: Support Trouble Tickets, using support tools and following global support processes based on WLA and relevant SLA. Hands on I&C and KPI troubleshooting skills with GSM, WCDMA, LTE and NR technologies on eNodeB/gNodeB/BSC/RNC nodes. Identify root cause and compose suitable remedies and solutions to the problems. Understand HLD, LLD, etc. NPI troubleshooting skills with FNI and Lab testing exposure will be an added advantage. Support SI (System Integrator), configuration/integration work, system test or acceptance test, upgrade or capacity expansion activities, as well as vital troubleshooting. Provide 24/7 support if assigned. Work with Customer Support, PDU teams when required. 24 x 7 hotline support (occasional). Creative problem-solving and excellent troubleshooting / debugging skills Be responsible self-competence development, driving competence for the team Build a productive work environment for individuals and own organization Understand Ericsson business processes related to trouble ticket/support functions. Able to manage team and responsible for delivery. Flexible and able to work in shifts. Independent and accountable for business delivery, TT support, tools support and project support. The skills you bring: Deep understanding of Trouble ticket support model Customer handling and coordination skills Excellent Social and communication skills Financial acumen and skills Formulating strategies and concepts Adhering to principles and values Leading, supervising, and responding to change in a high pace environment.
Posted 2 months ago
3.0 - 5.0 years
3 - 7 Lacs
Bengaluru
Work from Office
This role involves the development and application of engineering practice and knowledge in the following technologies Standards and protocols, application software embedded software for wireless and satellite networks, fixed networks enterprise networks connected devices IOT and device engineering, connected applications 5G edge, B2X apps and Telco Cloud, Automation and Edge Compute platforms. This role also involves the integration of network systems and their operations, related to the above technologies. - Grade Specific Focus on Connectivity Network Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers. Skills (competencies)
Posted 2 months ago
10.0 - 15.0 years
8 - 12 Lacs
Coimbatore
Work from Office
The Senior Manager, Inventory and SIOP will lead and execute best-in-class inventory management practices while developing and scaling a harmonized Sales, Inventory, and Operations Planning (SIOP) process across the enterprise. This role is designed to bridge current-state excellence with future-state transformation driving sustained inventory performance while building organizational capabilities in SIOP across all Operating Companies (OpCos). This role sits within the Global Materials Management (GMM) team and reports to the Director of Global Materials Management . As a senior leader within GMM, you will play a critical role in aligning inventory and SIOP strategy with enterprise in supply chain and inventory management. You will manage a team of 4-6 professionals, with responsibility for mentoring, developing, and expanding the team to meet growing organizational needs. Working cross-functionally across Supply Chain, Commercial, Finance, and Operations teams, the Senior Manager will ensure cohesive planning and tactical execution that drives customer satisfaction, optimized working capital, and operational efficiency. Work You ll Do: Team Leadership Manage, coach, and develop a team of 4-6 supply chain professionals across inventory and SIOP planning. Build a high-performing team culture focused on continuous improvement, accountability, and transformation. Develop talent and support future team expansion as the function matures and scales across the enterprise. Inventory Management and Materials Flow Lead inventory optimization efforts across OpCo s to support defined service levels and reduce excess and obsolete inventory. Govern adherence to corporate inventory management cadence, policies, and analytical rigor. Collaborate with the GMM Inventory Management team to implement standardized processes and drive consistency. Oversee GMM Inventory Management approaches are implemented and practiced across core manufacturing and intercompany networks; proactively resolving bottlenecks and risks. Partner with master data management and IT teams to ensure data integrity and enhance systems performance. SIOP Process Development and Execution Support the rollout of an enterprise-wide, integrated SIOP process grounded in consensus demand, supply alignment, and financial reconciliation. Collaborate to develop and deploy a new for Hillenbrand, monthly SIOP cycles, including Pre-SIOP, Demand Review, Supply Review, and Executive SIOP. Define and track SIOP maturity and performance metrics; drive cross-functional adoption and capability-building. Connect with leaders across Commercial, Finance, GSM, and Operations to ensure the SIOP process supports strategic planning and tactical execution. Act as a key change agent in promoting SIOP awareness and embedding it into daily business rhythms and long-term planning. Transformation and Program Management Engagement Engage directly with the Transformation Office (TO) and/or Program Management Office (PMO) to support enterprise initiatives tied to materials management, inventory, and SIOP excellence. Represent GMM in major transformation efforts, ensuring alignment of supply chain activities with broader business objectives. Lead or support change management initiatives related to end-to-end supply chain transformation leveraging structured governance, metrics, and communication plans. Draw from previous experience in transformation environments (e.g., ERP implementations, organizational redesign, data modernization, digital transformation) to guide scalable solutions and foster adoption. Cross-Functional Influence and Transformation Collaborate across OpCo s and functions to align inventory and SIOP priorities with broader business transformation goals. Serve as a strategic advisor within GMM, helping shape long-term vision and roadmap for materials management and SIOP planning. Drive the use of digital tools and data analytics to enhance planning capabilities and support continuous improvement. Basic Qualifications: Bachelor s degree in engineering, Supply Chain, Operations, Business, or related field (Masters degree preferred). 10-15+ years of experience in inventory management, materials planning, and/or SIOP within a manufacturing industry/environment. People leadership experience, with a strong record of developing teams and supporting organizational growth. Demonstrated success implementing or leading a formal SIOP process across business units or regions. Strong business acumen, with the ability to partner cross-functionally and influence at all levels of the organization. High proficiency in ERP/MRP and supply chain planning systems; experience with digital planning tools preferred. Knowledge of Lean, Six Sigma, or continuous improvement methodologies is a plus. Foundational Competencies: Demonstrating the Hillenbrand Core Values Win as One: Foster collaboration across regions, functions, and levels. Partner with Possibilities: Embrace innovation and transformation. Make it Matter: Focus on results that drive enterprise value. Drive to Deliver: Commit to execution excellence and continuous improvement. Things that will help you set you apart: Able to work with a high degree of ambiguity, take ownership and set direction, experiment with different approaches, and take calculated judgement driven risks. Willingness to collaborate, fostering partnerships, promoting inclusivity and valuing diverse inputs. Demonstrating personal leadership with an ownership mindset, proactively seeking to build and influence other s knowledge and skills with a commitment to GMM strategies. Self-motivated to drive transformation by setting high personal and team goals, actively measuring performance against these goals, and tenaciously working to meet or exceed these goals which a strong focus on Say/Do ratio . Ability to effectively navigate change, with a flexible and positive approach, while anticipating the implications and preparing for likely outcomes. Adaptability to change approaches to best fit the situation, recover quickly. from setbacks, and willingness to take on new challenges and learn new skills. Demonstrating accountability and ownership for actions and results.
Posted 2 months ago
3.0 - 7.0 years
9 - 13 Lacs
Hyderabad
Work from Office
Our Purpose Title and Summary Associate Managing Consultant, Marketing Services-2 Senior Specialist Marketing Services - Advisors & Consulting Services Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants. The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Marketing consultants lead the strategy development and implementation of campaigns and engagements for clients. They use customer data to provide deep direct marketing expertise across channels, evaluating campaign results and adapting the approach to optimize marketing performance. Roles and Responsibilities Client Impact Manage deliverable development and multiple workstreams on projects across a range of industries and problem statements Contribute to the development of marketing strategies and campaigns for large regional and global clients by working with technology and data Manage working relationship with client managers, and act as trusted and reliable partner Team Collaboration & Culture Develop sound business recommendations and deliver effective client presentations Plan, organize, and structure own work and that of junior project delivery consultants to generate marketing strategies and insights, and prepare presentations Lead team and external meetings, and lead or co-lead project management Collaborate with internal Mastercard stakeholders including Product and Business Development to build the firms intellectual capital and solution development Grow from coaching to enable ownership of day-to-day project management across client projects, and mentor junior consultants Qualifications Basic qualifications Undergraduate degree with work experience in marketing and campaign projects focused on one or more of the following fields: marketing content, digital and social media campaigns, digital customer experience, digital marketing, end-to-end product launch, ad-tech and mar-tech ecosystems, offline marketing activities/campaigns, media management and planning, direct response marketing Experience managing tasks or workstreams in a collaborative team environment with third parties Experience managing clients or internal stakeholders, and vendors Advanced Word, Excel, and PowerPoint skills Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment Ability to communicate effectively in English and the local office language (if applicable) Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs Preferred qualifications Additional marketing experience in one or more of the following fields: marketing and campaign experience from agency environment, search engine optimization and search engine marketing, video making (e.g., scripting, storyboard, and content), marketing content, usability labs and experience research, print production management Global supply chain management (GSM), including sourcing new suppliers and assessing third party production vendors Experience with data visualization tools (e.g., Tableau, Power BI) Experience developing and implementing solutions and measuring impact on clients business Experience managing tasks or workstreams in a collaborative team environment with third parties Experience coaching junior delivery consultants Relevant industry expertise and/or experience in product, sales, or marketing technology MBA or master s degree with specialization in marketing or digital (not required)
Posted 2 months ago
10.0 - 15.0 years
6 - 11 Lacs
Coimbatore
Work from Office
The Senior Manager, Inventory and SIOP will lead and execute best-in-class inventory management practices while developing and scaling a harmonized Sales, Inventory, and Operations Planning (SIOP) process across the enterprise. This role is designed to bridge current-state excellence with future-state transformation driving sustained inventory performance while building organizational capabilities in SIOP across all Operating Companies (OpCos). This role sits within the Global Materials Management (GMM) team and reports to the Director of Global Materials Management . As a senior leader within GMM, you will play a critical role in aligning inventory and SIOP strategy with enterprise in supply chain and inventory management. You will manage a team of 4-6 professionals, with responsibility for mentoring, developing, and expanding the team to meet growing organizational needs. Working cross-functionally across Supply Chain, Commercial, Finance, and Operations teams, the Senior Manager will ensure cohesive planning and tactical execution that drives customer satisfaction, optimized working capital, and operational efficiency. Work You ll Do: Team Leadership Manage, coach, and develop a team of 4-6 supply chain professionals across inventory and SIOP planning. Build a high-performing team culture focused on continuous improvement, accountability, and transformation. Develop talent and support future team expansion as the function matures and scales across the enterprise. Inventory Management and Materials Flow Lead inventory optimization efforts across OpCo s to support defined service levels and reduce excess and obsolete inventory. Govern adherence to corporate inventory management cadence, policies, and analytical rigor. Collaborate with the GMM Inventory Management team to implement standardized processes and drive consistency. Oversee GMM Inventory Management approaches are implemented and practiced across core manufacturing and intercompany networks; proactively resolving bottlenecks and risks. Partner with master data management and IT teams to ensure data integrity and enhance systems performance. SIOP Process Development and Execution Support the rollout of an enterprise-wide, integrated SIOP process grounded in consensus demand, supply alignment, and financial reconciliation. Collaborate to develop and deploy a new for Hillenbrand, monthly SIOP cycles, including Pre-SIOP, Demand Review, Supply Review, and Executive SIOP. Define and track SIOP maturity and performance metrics; drive cross-functional adoption and capability-building. Connect with leaders across Commercial, Finance, GSM, and Operations to ensure the SIOP process supports strategic planning and tactical execution. Act as a key change agent in promoting SIOP awareness and embedding it into daily business rhythms and long-term planning. Transformation and Program Management Engagement Engage directly with the Transformation Office (TO) and/or Program Management Office (PMO) to support enterprise initiatives tied to materials management, inventory, and SIOP excellence. Represent GMM in major transformation efforts, ensuring alignment of supply chain activities with broader business objectives. Lead or support change management initiatives related to end-to-end supply chain transformation leveraging structured governance, metrics, and communication plans. Draw from previous experience in transformation environments (e.g., ERP implementations, organizational redesign, data modernization, digital transformation) to guide scalable solutions and foster adoption. Cross-Functional Influence and Transformation Collaborate across OpCo s and functions to align inventory and SIOP priorities with broader business transformation goals. Serve as a strategic advisor within GMM, helping shape long-term vision and roadmap for materials management and SIOP planning. Drive the use of digital tools and data analytics to enhance planning capabilities and support continuous improvement. Basic Qualifications: Bachelor s degree in engineering, Supply Chain, Operations, Business, or related field (Masters degree preferred). 10-15+ years of experience in inventory management, materials planning, and/or SIOP within a manufacturing industry/environment. People leadership experience, with a strong record of developing teams and supporting organizational growth. Demonstrated success implementing or leading a formal SIOP process across business units or regions. Strong business acumen, with the ability to partner cross-functionally and influence at all levels of the organization. High proficiency in ERP/MRP and supply chain planning systems; experience with digital planning tools preferred. Knowledge of Lean, Six Sigma, or continuous improvement methodologies is a plus. Foundational Competencies: Demonstrating the Hillenbrand Core Values Win as One: Foster collaboration across regions, functions, and levels. Partner with Possibilities: Embrace innovation and transformation. Make it Matter: Focus on results that drive enterprise value. Drive to Deliver: Commit to execution excellence and continuous improvement. Things that will help you set you apart: Able to work with a high degree of ambiguity, take ownership and set direction, experiment with different approaches, and take calculated judgement driven risks. Willingness to collaborate, fostering partnerships, promoting inclusivity and valuing diverse inputs. Demonstrating personal leadership with an ownership mindset, proactively seeking to build and influence other s knowledge and skills with a commitment to GMM strategies. Self-motivated to drive transformation by setting high personal and team goals, actively measuring performance against these goals, and tenaciously working to meet or exceed these goals which a strong focus on Say/Do ratio . Ability to effectively navigate change, with a flexible and positive approach, while anticipating the implications and preparing for likely outcomes. Adaptability to change approaches to best fit the situation, recover quickly. from setbacks, and willingness to take on new challenges and learn new skills. Demonstrating accountability and ownership for actions and results.
Posted 2 months ago
3.0 - 7.0 years
25 - 30 Lacs
Bengaluru
Work from Office
Join our Team About this opportunity: We are now looking for ITAC Tier-2 level technical specialist that will provide technical service and support to our customers. In this role, you will troubleshoot and resolve Ericsson RAN related issues to stabilize and optimize customer networks. You will configure and integrate different nodes and solutions in new and live customer networks. The Support Engineer typically interacts with customer technical staff, CPM, operation managers, service engineers and other groups within the Service Delivery organization. You may also interact with customer support, PDU, 3rd party suppliers and local authorities. What you will do: Support Trouble Tickets, using support tools and following global support processes based on WLA and relevant SLA. Hands on I&C and KPI troubleshooting skills with GSM, WCDMA, LTE and NR technologies on eNodeB/gNodeB/BSC/RNC nodes. Identify root cause and compose suitable remedies and solutions to the problems. Understand HLD, LLD, etc. NPI troubleshooting skills with FNI and Lab testing exposure will be an added advantage. Support SI (System Integrator), configuration/integration work, system test or acceptance test, upgrade or capacity expansion activities, as well as vital troubleshooting. Provide 24/7 support if assigned. Work with Customer Support, PDU teams when required. 24 x 7 hotline support (occasional). Creative problem-solving and excellent troubleshooting / debugging skills Be responsible self-competence development, driving competence for the team Build a productive work environment for individuals and own organization Understand Ericsson business processes related to trouble ticket/support functions. Able to manage team and responsible for delivery. Flexible and able to work in shifts. Independent and accountable for business delivery, TT support, tools support and project support. The skills you bring: Deep understanding of Trouble ticket support model Customer handling and coordination skills Excellent Social and communication skills Financial acumen and skills Formulating strategies and concepts Adhering to principles and values Leading, supervising, and responding to change in a high pace environment. Why join Ericsson? What happens once you apply? Primary country and city: India (IN) || Bangalore Req ID: 767424
Posted 2 months ago
5.0 - 10.0 years
5 - 10 Lacs
New Delhi, Gurugram
Work from Office
We are hiring for a AM operations at Gurgaon. Location: Gurgaon Experience Required: Minimum 5Years Working Days: 6 Days a Week Position Overview: A dynamic and strategic opportunity for an experienced operations professional looking to step into a leadership role. The ideal candidate will bring strong hands-on expertise in API Integration, GPS, GSM, IoT, Telematics , and CRM tools , combined with a sharp operational mindset. Key Responsibilities : Develop and implement long-term operational strategies aligned with business objectives. Lead, mentor, and motivate cross-functional teams to achieve high performance. Streamline and optimize operational processes to improve efficiency and reduce costs. Coordinate with leadership and other departments for seamless execution of business goals. Define and track key performance indicators (KPIs) to ensure operational excellence. Manage budgeting, resource allocation, and risk mitigation. Act as the point of contact for internal and external stakeholders on operational matte
Posted 2 months ago
4.0 - 8.0 years
6 - 10 Lacs
Hyderabad, Ahmedabad
Work from Office
Roles & Responsibilities : Test Engineers will be responsible for developing SW test drivers and/or test automation Qualifications Educational qualification: Bachelor s or Master s degree in Computer Science or Electronics or Electrical Engineering or related field. Experience : 4-8 Years Skills: Expertise in 5G, LTE, WCDMA, GSM, WLAN, Bluetooth, and protocols like TCP/IP, RRC, IMS, VoLTE. Skilled in embedded systems, SoC, RTOS, ARM, and Android/Linux (boot process, kernel, BSP, ADB). Proficient in Python, C/C++, Perl, Java, Bash, and PowerShell. Experience with tools like QXDM, Wireshark, Git, JIRA, and interfaces such as USB, PCIe, I2C, SPI. Strong in test automation, debugging, log analysis, and multimedia/UX testing.
Posted 2 months ago
3.0 - 5.0 years
5 - 7 Lacs
Pune
Work from Office
> Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: UxM - NexThink. Experience: 3-5 Years.
Posted 2 months ago
9.0 - 14.0 years
17 - 22 Lacs
Chennai
Work from Office
You will play a key role in SDM (Subscriber Data Management) solution integration and migration, ensuring seamless and high-quality delivery tailored to customer needs. Your ability to understand customers' business and technical requirements will be critical in translating them into effective, innovative solutions within Cloud-Native Function (CNF) and Virtualized Network Function (VNF) environments. As a Domain Architect, you will design and execute complex integration, operational, and performance solutions, working closely with customers and cross-functional teams. You will also have the opportunity to share your professional knowledge, guiding and mentoring others, and helping to foster a culture of partnership, learning, and continuous improvement. You have: Bachelor's or equivalent degree with overall 9+ years of experience in telecom solution designing, 5+ years in SDM Solution Integration & Migration. Hands-on experience in Solution design & Implementation of Core Network Elements Practical experience in Cloud + Virtualization and VNF Deployments, Good experience in Unix/Linux commands Basic scripting language expertise (Shell script, PERL, Python, Ansible) would be an advantage. It would be nice if you also had: Knowledge of GSM/UMTS/LTE /5G Networks and Call flows & CNF/VNF environment. Provide senior-level solution consulting services with expertise in SDM (Subscriber Data Management) products and Core Network Nodes, serving as a key source of technical knowledge and assistance for colleagues. Design and drive the identification, specification, and validation of complex solutions within demanding customer environments. Assist the Nokia Sales Team during sales phases by contributing technical expertise on Core Network Solutions, ensuring alignment with customer needs. Develop detailed customer solution designs and architectures, evaluate technical risks, and own the technical aspects of bid preparation, including solution design, effort estimates, scope of work, bill of materials, and be involved in contract negotiations to protect solution integrity and value. Drive the technical implementation during the delivery phase, ensuring that the solution is executed according to the agreed design and requirements. Present and adapt solution designs and architectures to customers during the realization phase, while partnering closely with the SI Engagement Architect, regional teams, Product Managers, Project Managers, and third-party partners to align customer requirements with available Nokia and third-party solutions.
Posted 2 months ago
6.0 - 10.0 years
8 - 13 Lacs
Chennai
Work from Office
Service Specialist Engineer assure end to end fault incident problem management with main objective of resolution to SLA (Service Level Agreement) and OLA (Operational Level Agreement) requirements They solve the higher level of escalation in case of network incidents and are responsible for the resolution, analysis and expertise in case of complex faults that require deep procedural and technical knowledge. You have: Bachelor's degree in engineering with good communication skills (both verbal and written). Technology Savvy - GSM / WCDMA / LTE / 5G Architecture. Overall, 6-10 years of experience in handling RAN telecom networks, preferably Fault Management from both Remote & field end. Minimum 3 years of multivendor experience (like Nokia + Ericsson / Nokia + Samsung / Ericsson + Samsung) 3G/4G/5G. It would be nice if you also had: Aptitude to learn & develop new skills in complex technologies and drive innovation. Certifications like CCNA / ITIL etc. Knowledge in Configuration Management, Network Integration, SW Upgrade activities is added advantage. Trouble ticket handling (via ITSM/Netcool/BMC Remedy tool). Understand complex network design/solutions comprising multi-vendor equipment (like Nokia/Ericsson/ Samsung/Huawei). Extend Level 2 FM support in RAN (Radio Access Network) domain (3G/4G/5G). Engage yourself in remote Troubleshooting, Fault localization and Remote Resolution. Contribute towards achieving & maintaining key performance metrics (KPI / SLA / OLA). Perform planned preventive/proactive maintenance and/or fault-fixing changes as required, adhering to the set process/guidelines. Conduct Outage/Alarm Analysis and drive Problem management. Coordinate with OEM/Vendor team for Level 3 support during major outages / RCA discussions. Responsible to build Knowledge articles/ Knowledge Base and contribute towards Continuous improvement.
Posted 2 months ago
4.0 - 5.0 years
7 - 11 Lacs
Chennai
Work from Office
As an FM Engineer at Nokia, you will be a crucial member of our dynamic technical team, directly contributing to the stability and performance of our Redhat OpenShift Platform. Your role will involve end-to-end management of faults and incidents, ensuring we meet our SLA and OLA targets. You will proactively troubleshoot network issues, perform maintenance tasks, and collaborate across project teams to innovate and streamline processes. You have: 4-5 years of experience in Open stack Cloud with a degree equivalent to B.E./B.Tech. Experience with OpenShift Container Platform, including installation, configuration, container platform, and administration. Assist application team on resolving issues with pods like crash loopback, image pull back and other errors. Manage, Modify SCC based on custom requirement and assign to specific projects and perform certificate management when needed. Forecast capacity growth requirement and handle capacity increase and end to end architectural knowledge on ACM, ACS, ODF. It would be nice if you also had: Knowledge onRHOCP Architecture and experience on Microservices, Containers & Orchestration (Kubernetes, Dockers). Familiarity with ticketing tool like ITSM, Incident management problem management change management. Fault management/configuration of Redhat OpenShift Platform and coordinate with Project teams for HLD/LLD/TOL/Design reviews. Troubleshoot issues with worker nodes, maintenance, and scale-out tasks. Performing Maintenance activities on cluster line performing patching, configuration changes, installing operators etc. Coordination with project for network integration activities and will manage the trouble ticket/CR within SLA and drive for Automation of tasks. MOP/WI preparation for the activities and new learnings and coordinating with care team for finding and analyzing the RCAs. Prepare, implement and verify the configuration and integration of a Node / System and will track issues related to tools and timely escalation as per pre-defined matrix.
Posted 2 months ago
6.0 - 10.0 years
5 - 9 Lacs
Chennai
Work from Office
As a Fault Management Engineer at Nokia, you will play a crucial role in end-to-end fault incident management, ensuring rapid resolution that meets SLA and OLA requirements. You will work closely with cross-functional teams, including project teams for network design reviews and integration activities, to troubleshoot complex network incidents and ensure seamless service for our customers. The work environment is dynamic and fast-paced, fostering innovation and continuous improvement. You have: 6-10 years of experience in International Roaming Solution. Expertise in fault management and incident problem resolution. Proficient in GSM, GPRS, CAMEL (prepaid) testing and troubleshooting. Knowledge of call-related messages (ISUP, SIP), routing, E2E 3G/LTE/5G message flows and PDP troubleshooting. It would be nice if you also had: Experience with IPX and GRX networks. Familiarity with MME- SGSN roaming configuration and knowledge of APN resolution concepts. Working experience with SCCP and MTP migration processes. Fault management/configuration of Internal Roaming Network and Coordination with Project teams for HLD/LLD/TOL/Design reviews. Handle the Trouble shooting ticket or Change Request within SLA. MOP/WI preparation for the activities and new learnings. Prepare, implement and verify the configuration and integration of a Node / System. Coordinating with care team for finding and analyzing the RCAs. Guiding team members to execute complex & critical configuration changes. Tracking of issues related to tools and timely escalation as per pre-defined matrix. Attending governance call with region and internal teams. Also responsible for analyzing and implementation of feedback from customers.
Posted 2 months ago
3.0 - 8.0 years
7 - 11 Lacs
Chennai
Work from Office
A Managed Services Core Specialist is responsible for the day-to-day operations and maintenance of core network infrastructure within a managed services environment. This role requires a deep understanding of network technologies, troubleshooting skills, and the ability to work independently and as part of a team. Customer Services in different areas such as technical support, account support, operations, maintenance, network design deployment integration transformation, and education. You Have: B.E./B.Tech/M.E/M.Tech with 3+ years of experience in Ericsson Packet Core Domain (5G Core Nodes AMF, SMF, UPF, NRF and LTE Nodes - MME, EPG SGW/PGW, PCRF). Understanding on call flows of 5G / LTE like Registration, Re-Registration, De-Registration, VoLTE Call, Break-in / Break-Out, Hand-over, roaming etc. Excellent knowledge on LTE and 5G EPC / 5G Core Architecture Interface and Protocols. Good Understanding on Service Based Architectureconcepts/Network Slicing If would be nice If you also had: Knowledge onCloud Native Architecture and experience on Microservices, Kubernetes, Dockers, Containers Exposure in IMS architecture with all the nodes Actively contribute to fault management/configuration activities of 5G SA Core Network. coordination with Project teams for HLD/LLD/TOL/Design reviews, and network integration activities. Resolve trouble ticket/CR within SLA and maintain a quality service to end customer. MOP/WI preparation for the activities and new learnings Coordinating with care team for finding and analyzing the RCAs Guiding team members to execute complex & critical configuration changes Tracking of issues related to tools and timely escalation as per pre-defined matrix Attending governance call with region and internal teams. Also responsible for analyzing and implementation of feedbacks from customers.
Posted 2 months ago
3.0 - 6.0 years
6 - 11 Lacs
Bengaluru
Work from Office
Who We Are Applied Materials is the global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips- the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world- like AI and IoT. If you want to work beyond the cutting-edge, continuously pushing the boundaries of"science and engineering to make possible"the next generations of technology, join us to Make Possible® a Better Future. What We Offer Location: Bangalore,IND At Applied, we prioritize the well-being of you and your family and encourage you to bring your best self to work. Your happiness, health, and resiliency are at the core of our benefits and wellness programs. Our robust total rewards package makes it easier to take care of your whole self and your whole family. Were committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits . Youll also benefit from a supportive work culture that encourages you to learn, develop and grow your career as you take on challenges and drive innovative solutions for our customers."We empower our team to push the boundaries of what is possible"”while learning every day in a supportive leading global company. Visit our Careers website to learn more about careers at Applied. Key Responsibilities Defect Metrology Application Engineer: This position is within the process diagnostics and control (PDC) group, which deals with advanced imaging together with cutting edge image processing algorithms in order to detect, measure and classify nanometer size defects from semiconductor fabrication process steps. Application engineers are supposed to maximize the performance of our new defect metrology products through a deep and thorough understanding of use-cases in close technical collaboration with leading-edge chip manufacturing customers. At a higher expertise level, they also contribute to product development roadmap through spec definition and performance validation. Desired capabilities: Sound fundamentals of high-NA DUV imaging/SEM and light-matter/electron-matter interaction Open to 70% travel to leading semiconductor chip manufacturing fabs overseas Lab/fab hands-on experience in semiconductor fabrication with layer-wise detailed knowledge of material, process tech and defectivity . Detail oriented with strong analytical, problem solving and communication skills Ability to work in a team, and ability to work independently Functional Knowledge Demonstrates expanded conceptual knowledge in own discipline and broadens capabilities Business Expertise Understands key business drivers; uses this understanding to accomplish own work Leadership No supervisory responsibilities but provides informal guidance to new team members Problem Solving Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents Impact Impacts quality of own work and the work of others on the team; works within guidelines and policies Interpersonal Skills Explains complex information to others in straightforward situations Additional Information Time Type: Full time Employee Type: Assignee / Regular Travel: Yes, 75% of the Time Relocation Eligible: Yes Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
Posted 2 months ago
0.0 - 5.0 years
1 - 3 Lacs
Nagpur
Work from Office
Seeking an electronics engineer with PCB design (LTE/GNSS), RTOS firmware (STM32), display integration, power management, and strong research skills for wearable/IoT device prototyping. Experience with battery-powered systems required.
Posted 2 months ago
3.0 - 8.0 years
12 - 17 Lacs
Bengaluru
Work from Office
Project Role : Engineering Services Lead Project Role Description : Lead a team of engineers that develop technical engineering solutions to solve problems and achieve business objectives. Ensure teams are delivering engineering solutions on time, at the right quality and cost. Work across engineering specializations; including manufacturing, electrical or mechanical engineering, structural and stress design, qualification, configuration, and technical management. Assemble resources to deliver engineering or construction projects. Must have skills : Technical Writing Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Engineering Services Lead, you will assist with end-to-end engineering services to develop technical engineering solutions, solve problems, and achieve business objectives. You will work across structural and stress design, qualification, configuration, and technical management. Roles & Responsibilities:- Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Assist in developing technical engineering solutions.- Collaborate with team members on problem-solving initiatives.- Contribute to achieving business objectives through engineering expertise.- Provide support in structural and stress design projects.- Engage in qualification processes for engineering solutions.- Manage technical configurations effectively. Professional & Technical Skills: - Must To Have Skills: Proficiency in Aircraft Maintenance Manual Authoring Guidelines.- Good To Have Skills: Experience with A&D Commercial Aerospace.- Strong understanding of engineering principles in aerospace industry.- Knowledge of scientific and technical problem-solving methods.- Ability to work collaboratively in a team environment.- Experience in Creation/revision of Data modules for AMP, ASRP and FIP for Aircrafts.- Knowledge about GSM is added advantage. Experience in creation of illustration mock-ups using CATIA V6 and Engineering drawing. Experience in doing proofreading. Knowledge in Technical publication standards like ATA100, S1000D, Ispec2200. Need to work independently in client site. Knowledge in XML Authoring tools like Oxygen, Arbor text editor. Knowledge on Simplified Technical English (STE). Excellent written and verbal communication skills. Knowing language French is added advantage.- Creation/Revision of Data Module using tool Oxalide, Doctec for the manuals AMP, ASRP and FIP using standards like Ispec2200, S1000D. Preparation of supporting Documents like Lessons learnt, RCA, Enhancement trainings and etc. Mentoring the team. Coordination calls with onsite coordinator and customer. Additional Information:- The candidate should have a minimum of 3 years of experience in Aircraft Maintenance Manual Authoring Guidelines.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education
Posted 2 months ago
3.0 - 8.0 years
4 - 8 Lacs
Pune
Work from Office
Project Role : Software Configuration Engineer Project Role Description : Implement the configuration management plan as directed by the Configuration Lead. Assist in the design of software configuration and customization to meet the business process design and application requirements. Must have skills : Oracle Primavera Unifier Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Lead, you will lead cross-functional product development teams to design, develop, and enhance software assets that meet or exceed internal and external(customer) expectations, and meet product functionality, cost, and delivery schedules. Apply knowledge to create an environment that fosters accountability, quality, commitment, growth, and innovation. Support the sales process as needed by participating in the solution design. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Lead cross-functional product development teams effectively.- Ensure software assets meet or exceed internal and external(customer) expectations.- Create an environment fostering accountability, quality, commitment, growth, and innovation.- Support the sales process by participating in solution design.- Provide guidance and mentorship to team members. Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle Primavera Unifier.- Strong understanding of project management principles.- Experience in software development lifecycle.- Knowledge of Agile methodologies.- Hands-on experience in leading software development projects. Additional Information:- The candidate should have a minimum of 3 years of experience in Oracle Primavera Unifier.- This position is based at our Pune office.- A 16 years of full-time education is required. Qualification 15 years full time education
Posted 2 months ago
6.0 - 9.0 years
8 - 12 Lacs
Mumbai
Work from Office
Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities. 5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. - Grade Specific Is highly respected, experienced and trusted. Masters all phases of the software development lifecycle and applies innovation and industrialization. Shows a clear dedication and commitment to business objectives and responsibilities and to the group as a whole. Operates with no supervision in highly complex environments and takes responsibility for a substantial aspect of Capgeminis activity. Is able to manage difficult and complex situations calmly and professionally. Considers the bigger picture when making decisions and demonstrates a clear understanding of commercial and negotiating principles in less-easy situations. Focuses on developing long term partnerships with clients. Demonstrates leadership that balances business, technical and people objectives. Plays a significant part in the recruitment and development of people. Skills (competencies) Verbal Communication
Posted 2 months ago
3.0 - 8.0 years
18 - 20 Lacs
Hyderabad
Work from Office
The people here at Apple don t just build products they craft the kind of wonder that has revolutionized entire industries. It s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Imagine what you could do here. Join Apple, and help us leave the world better than we found it. A job at Apple is unlike any other you ve had. You will be challenged. You will be inspired. And you ll be proud! At Apple, phenomenal ideas have a way of becoming phenomenal products, services, and customer experiences very quickly. Bring passion and dedication to your job and theres no telling what you could accomplish!We are the Apple Field Design Engineering team, and we are seeking a highly motivated and technical individual to evaluate, design, and qualify wireless technologies and features for next-generation Apple products. Multifaceted, intelligent people and inspiring, innovative technologies are the norm here. Bring passion and dedication to your job and theres no telling what you could accomplish. Come join our team and become part of a hands-on group that fosters engineering excellence, creativity and innovation. Description You will be responsible for evaluating the latest iPhone, iPad and Apple Watch hardware systems in the field from early prototype to final products. This will be on different network and wireless technologies, including performance metrics creation/evolution, post-processing, and analysis of device logs from the field.We are looking for someone who will work with the HW/SW development teams and other multi-functional teams on identifying issues impacting the Cellular functionality and performance. You will perform HW and SW cellular testing on Apple products, along with analysis of internal logs to understand/identify root cause. Bachelors degree in Electronics and Communication Engineering or related field, or equivalent experience with 3+ years of relevant industry experience Hands-on experience with end-to-end testing of cellular technologies that includes test plan preparation, field testing, log analysis debugging issues Working knowledge in at least one of the wireless technologies- 5G NR, LTE/LTE-A, UMTS, GSM Availability to travel for work up to 50% of the year (domestic and sometimes internationally) without restrictions Preferred Qualifications Master s degree in Electronics and Communication Engineering or equivalent major Deep understanding of cellular protocol stack from LTE PHY/MAC to higher layers, call processing Experience being responsible for a complete functional area of an application or product, with clear communication across multiple levels in the organisation Excellent verbal and written communication skills, detail-oriented, analytical, and able to work independently Knowledge of Antenna/ RF design Basic scripting experience (Shell/Perl/Python/Matlab)
Posted 2 months ago
3.0 - 8.0 years
18 - 20 Lacs
Bengaluru
Work from Office
The people here at Apple don t just build products they craft the kind of wonder that has revolutionized entire industries. It s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Imagine what you could do here. Join Apple, and help us leave the world better than we found it. A job at Apple is unlike any other you ve had. You will be challenged. You will be inspired. And you ll be proud! At Apple, phenomenal ideas have a way of becoming phenomenal products, services, and customer experiences very quickly. Bring passion and dedication to your job and theres no telling what you could accomplish!We are the Apple Field Design Engineering team, and we are seeking a highly motivated and technical individual to evaluate, design, and qualify wireless technologies and features for next-generation Apple products. Multifaceted, intelligent people and inspiring, innovative technologies are the norm here. Bring passion and dedication to your job and theres no telling what you could accomplish. Come join our team and become part of a hands-on group that fosters engineering excellence, creativity and innovation. Description You will be responsible for evaluating the latest iPhone, iPad and Apple Watch hardware systems in the field from early prototype to final products. This will be on different network and wireless technologies, including performance metrics creation/evolution, post-processing, and analysis of device logs from the field.We are looking for someone who will work with the HW/SW development teams and other multi-functional teams on identifying issues impacting the Cellular functionality and performance. You will perform HW and SW cellular testing on Apple products, along with analysis of internal logs to understand/identify the root cause. Bachelors degree in Electronics and Communication Engineering or related field, or equivalent experience with 3+ years of relevant industry experience Hands-on experience with end-to-end testing of cellular technologies that includes test plan preparation, field testing, log analysis debugging issues Working knowledge in at least one of the wireless technologies- 5G NR, LTE/LTE-A, UMTS, GSM Availability to travel for work up to 50% of the year (domestic and sometimes internationally) without restrictions Preferred Qualifications Master s degree in Electronics and Communication Engineering or equivalent major Deep understanding of cellular protocol stack from LTE PHY/MAC to higher layers, call processing Experience being responsible for a complete functional area of an application or product, with clear communication across multiple levels in the organization Excellent verbal and written communication skills, detail-oriented, analytical, and able to work independently Knowledge of Antenna/ RF design Basic scripting experience (Shell/Perl/Python/Matlab)
Posted 2 months ago
2.0 - 6.0 years
3 - 6 Lacs
Chennai, Guindy
Work from Office
Ericsson OCS Support Engineer Chennai - Guindy, India Operations 16873 Overview 1. 24/7 support Operation and Maintenance of Ericsson IN/OCS and handling Business Configurations. 2. L2 operations support to Ericsson IN/OCS for the nodes OCC, CCN, SDP, ECMS, NgCRS, NgVS, AIR. 3. Responsible for analysis and solving prepaid call related issues. 4. Responsible for daily health check-up of IN/OCS system. 5. Provide application support during server upgrades. 6. Provide support to NOC team and Ericsson team during outages/Service effect. 7. Analysis of various IN/OCS reports and prepare revenue related reports. 8. TCP DUMP analysis using wireshark. 9. Maintenance of CDR flow, CDR transfer between various IN/OCS Nodes, has to keep track of CDR Duplication or CDR Loss 10. Signalling link configuration, GT Routing. Responsibilities 1. 24/7 support Operation and Maintenance of Ericsson IN/OCS and handling Business Configurations. 2. L2 operations support to Ericsson IN/OCS for the nodes OCC, CCN, SDP, ECMS, NgCRS, NgVS, AIR. 3. Responsible for analysis and solving prepaid call related issues. 4. Responsible for daily health check-up of IN/OCS system. 5. Provide application support during server upgrades. 6. Provide support to NOC team and Ericsson team during outages/Service effect. 7. Analysis of various IN/OCS reports and prepare revenue related reports. 8. TCP DUMP analysis using wireshark. 9. Maintenance of CDR flow, CDR transfer between various IN/OCS Nodes, has to keep track of CDR Duplication or CDR Loss 10. Signalling link configuration, GT Routing. Requirements 1. Flexible to work in night shifts and Handling Oncall for 24/7 support. 2. Should have Operation and Support experience in all Ericsson OCS nodes (OCC, CCN, SDP, ECMS, NgCRS, NgVS, AIR) 3. Knowledge of Business Configuration in Ericsson IN/OCS 3. Must have experience in debugging/troubleshooting the traces using wireshark. 4. Should have knowledge in Prepaid call flows. 5. Knowledge Diameter,SIP, TCP/IP, MAP, SMPP, SCCP, MTP. 6. Experience in Linux, Shell Scripting. 7. Experience in SLA/KPIs. 8. Strong Written & Communication skills 9. Python is Added Advantage.
Posted 2 months ago
2.0 - 3.0 years
4 - 8 Lacs
Kolkata
Work from Office
Subject matter experts in Marketing and Comms provide business stakeholders with specialized advice on their subjects, and act as an advisor leveraging on a specific MC expertise. Shehe.is a person with indepth, unique knowledge and expertise on a specific subject or in a particular industry ex digital marketing, internal comms, telecom,etc. - Grade Specific Works cooperatively with in support of others to achieve team goalsOperates under close supervision has the ability to follow directions and work on assigned projects with supervisionStrong team player with the ability to build good relationships with the member of the MC communityEagerness to learn more about MC capabilities Skills (competencies)
Posted 2 months ago
4.0 - 7.0 years
2 - 6 Lacs
Bengaluru
Work from Office
This role involves the development and application of engineering practice and knowledge in the following technologies Standards and protocols, application software embedded software for wireless and satellite networks, fixed networks enterprise networks connected devices IOT and device engineering, connected applications 5G edge, B2X apps and Telco Cloud, Automation and Edge Compute platforms. This role also involves the integration of network systems and their operations, related to the above technologies. - Grade Specific Focus on Connectivity Network Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.
Posted 2 months ago
4.0 - 8.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Back Key Responsibilities Identify network problem areas and evaluate/implement solutions to improve customer experience, network quality and performance Design new sites using simulated coverage analysis based on radio propagation software (Planet, Atoll) Evaluate and select new site candidates Design antenna configuration for new sites & site upgrades (antenna selection, elevation, orientation, tilt, and SC6 compliance) Configure datafill & integrate new sites into the existing network Assess impact using network KPIs, customer experience metrics and other key indicators to demonstrate benefit to customer Produce required technical documentation to demonstrate impact on customer experience from introduction of new site / site upgrade Create Installation Work Orders to enable implementation of site solution Identify automation opportunities and laison with right team members to deliver automation capability in order to improve efficiency within Wireless Engineering and Operations Required qualifications to be successful in this role Minimum of 5-7 years experience in radio network design and optimization focused on 5G and LTE technologies Deep working knowledge and experience on different RAN technologiesHSPA/UMTS, LTE, 5G NSA/SA In-depth knowledge and hand-on skills on Network Management Systems (Nokia NetAct, Ericsson ENM, Huawei U2020) In-depth knowledge and hand-on skills using Actix Analyzer and DriveTest Analysis Tools Business acumen to assess value and impact from the work Additional Information Job Type Full Time Work ProfileHybrid (Work from Office/ Remote) Years of Experience5-7 Years LocationBangalore What We Offer Competitive salaries and comprehensive health benefits Flexible work hours and remote work options Professional development and training opportunities A supportive and inclusive work environment
Posted 2 months ago
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