GSA

Job Title: Guest Service Associate – Boat & Caravan Operations

Organization: Vikash Eco Resort
Employment Type: Full-Time

Work Locations

• Boat Operations: Barkul, Chilika
• Caravan Operations: Bhubaneswar

Compensation

₹12,000 – ₹15,000 per month (commensurate with experience and performance)

Position Summary

The Guest Service Associate (GSA) is responsible for delivering high standards of guest service across the Boat Stay and Caravan Stay operations at Vikash Eco Resort. The role requires strong customer service skills, professionalism, and the ability to ensure guest comfort, safety, and satisfaction at all times.

Key Responsibilities

• Facilitate guest check-in and check-out processes in a smooth and professional manner
• Provide information on facilities, services, and safety procedures
• Handle guest inquiries, requests, and complaints courteously and efficiently
• Coordinate with housekeeping and maintenance teams to ensure readiness and upkeep of boats and caravans
• Maintain guest documentation, records, and billing accuracy
• Ensure cleanliness, hygiene, and presentation standards are consistently maintained
• Promote resort services, activities, and packages to guests
• Adhere to all resort policies, service standards, and safety protocols

Candidate Requirements

• Prior experience in hospitality or customer service preferred
• Strong communication and interpersonal skills
• Polite, well-groomed, and guest-focused
• Ability to work rotational shifts, weekends, and holidays
• Basic understanding of safety and emergency practices (training will be provided)

Benefits

• Monthly Salary: ₹12,000 – ₹15,000
• Training and career growth opportunities
• Supportive and professional work environment
• Food & accommodation may be provided (as per policy)

Work Schedule

Full-time, rotational shifts with weekend availability

Application Procedure

Interested candidates may submit their updated resume with contact details to:
7008988691
info@vikashecoresorts.com

Applicants are requested to specify the preferred work location:
Boat – Barkul, Chilika or Caravan – Bhubaneswar

Job Type: Full-time

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits:

• Food provided
• Provident Fund

Work Location: In person