Posted:1 day ago| Platform: Shine logo

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Job Type

Full Time

Job Description

Job Description: As a Guest Service Associate, you will be responsible for providing excellent customer service and ensuring guests have a positive experience during their stay. Your key responsibilities will include: - Greeting guests upon arrival and checking them in/out of the hotel - Responding to guest inquiries and resolving any issues or complaints in a professional manner - Providing information about hotel services, facilities, and local attractions - Managing reservations and coordinating with other hotel departments to ensure guest satisfaction - Maintaining a clean and organized front desk area - Assisting guests with luggage and other requests as needed Qualifications Required: To be successful in this role, you should have: - Excellent communication and interpersonal skills - Strong customer service orientation - Ability to multitask and work well under pressure - Attention to detail and problem-solving skills - Previous experience in a customer service role is preferred Additional Details: If available, the company may provide additional information about their values, culture, or benefits in this section. Job Description: As a Guest Service Associate, you will be responsible for providing excellent customer service and ensuring guests have a positive experience during their stay. Your key responsibilities will include: - Greeting guests upon arrival and checking them in/out of the hotel - Responding to guest inquiries and resolving any issues or complaints in a professional manner - Providing information about hotel services, facilities, and local attractions - Managing reservations and coordinating with other hotel departments to ensure guest satisfaction - Maintaining a clean and organized front desk area - Assisting guests with luggage and other requests as needed Qualifications Required: To be successful in this role, you should have: - Excellent communication and interpersonal skills - Strong customer service orientation - Ability to multitask and work well under pressure - Attention to detail and problem-solving skills - Previous experience in a customer service role is preferred Additional Details: If available, the company may provide additional information about their values, culture, or benefits in this section.

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