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GSA - Front Office Professional

GSA - Front Office Professional

Naukri Hospitality Jobs

0 - 2 years

|

2 - 4 Lacs

Posted:13 hours ago| Platform:

Apply

Skills Required

front office hotel management systems team management customer service front office operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Front Office professional to join our team as a GSA. The ideal candidate will have a strong background in hospitality and excellent communication skills.

Roles and Responsibility

Manage front office operations, including reception, concierge, and bell captain duties.
Coordinate with other departments to ensure seamless service delivery.
Handle guest complaints and resolve issues professionally.
Maintain high standards of customer service and quality.
Supervise and train front office staff to achieve exceptional performance.
Implement effective strategies to enhance guest satisfaction and loyalty.

Job Requirements

Proven experience in front office operations within the hospitality industry.
Excellent communication, interpersonal, and problem-solving skills.
Ability to work well under pressure and manage multiple tasks simultaneously.
Strong leadership and team management skills.
Familiarity with hotel management systems and software applications.
Ability to maintain confidentiality and handle sensitive information.

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