Graduate Engineer Trainee

Role Summary-

Provide various support services to GE Global Operations Inside Sales teams that enable them to attract and serve customers faster, with better quality.

Responsibilities-

• Quote generation and follow up activities (coordinating with customer or sales team member by phone and/or email)
• Data entry and enrichment to support installed base cleanup and database integrations
• Provide exceptional customer service to our GE business partners and their customers
• Work with customer employees and management to promote, drive, and maintain continuous improvement in processes and productivity
• Inbound lead routing
• Provide services to GE sales and service teams that enable them to attract and serve customers faster, with better quality.
• Provide well defined leads to sales representatives
• Follow-up sales opportunities and support the work of Inside sales Team Leaders
• Handle incoming customers-requests, and provide them with the necessary support
• Get to know, understand and deliver different customer service processes
• Understand and fulfill all regulations of the internal policies of the company
• Other project support as needed

Qualifications-

• High School Diploma / GED from an accredited school or institution
• Experience: 2 years in similar position with strong organizational skills with ability to multi-task - internal and external customer

Characteristics-

• Strong organizational skills with ability to multi-task
• Ability to work effectively within cross a functional teams and navigate through a global regional matrix structure and help achieve results in timely manner when answers are coming from different country
• Customer focused , commercial skills and professionalism to interact with internal and external customer
• Strong written and verbal communication skills
• Strong interpersonal and problem solving skills
• coordination role
• Experience using SFDC or similar CRM
• Computer proficiency (Microsoft Office Programs)
• Self- starter
• excited and willing to be start of a ?start up
• division of commercial operations
• Able to work without direct supervision and having can do-attitude
• Be flexible, self-motivated, and enthusiastic n local language