Governance Program Management - IT Manager

You will be joining Hitachi Digital, a leading company driving digital transformation within the Hitachi Group. Your role will involve overseeing the maintenance, optimization, and security of networks and server operations. You will be responsible for monitoring network and system performance, identifying and resolving performance issues, and recommending improvements. Responding to and resolving IT incidents and outages in a timely manner to minimize disruptions will be a key aspect of your role. Building and managing relationships with technology vendors, negotiating contracts, and ensuring services meet organizational needs will be part of your responsibilities. You will also supervise and mentor IT staff, provide guidance and support, and implement continuous improvement initiatives to enhance IT efficiency and effectiveness. Effective communication with IT staff, vendors, and other business units is crucial to ensure collaboration and information sharing. Additionally, you will negotiate contracts, manage budgets, ensure compliance with company policies, track expenditures, and analyze data to identify areas for improvement. Excellent verbal and written communication skills are essential for effective communication with internal teams, stakeholders, and vendors. You will also need to maintain contract data and create purchase requisitions. To excel in this role, you should possess excellent people skills to interact with staff, colleagues, cross-functional teams, partners, and customers. Strong interpersonal, collaboration, communication, and relationship skills are required to deliver a positive customer experience. ITIL Foundations certification and familiarity with hardware vendors such as Microsoft, Dell, HP, Cisco, and Apple are also necessary. Hitachi Digital is a global team of professional experts committed to delivering Social Innovation through the One Hitachi initiative. The company promotes diversity, equity, and inclusion (DEI) as integral components of its culture. Hitachi Digital offers industry-leading benefits, support, and services to take care of your holistic health and well-being. Flexible work arrangements are available to support life balance, and the company values autonomy, freedom, and ownership in a collaborative working environment.,