Golden opportunity For Graduate freshers and experience too

Transcom

0 - 3 years

2 - 4 Lacs

pune

Posted:5 hours ago| Platform:

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Skills Required

convincing power verbal communication communication skills interpersonal skills pressure handling strong interpersonal skills leadership skills public speaking spoken english team skills selling skills presentable strong selling skills sales ability

Work Mode

Work from Office

Job Type

Full Time

Job Description

Transcom Hiring for day shift premium process

Role & responsibilities

Handle customer inquiries & queries via phone calls, to resolve their concerns in a timely and professional manner.
Provide accurate information on products/services offered by the company to meet customers' needs.
Identify opportunities to upsell/cross-sell relevant products/services based on customer feedback.
Maintain records of all interactions with customers using CRM software (e.g., Salesforce).
Escalate complex issues to senior team members when necessary.Role & responsibilities

Preferred candidate profile

Must Have Graduation Degree.

.

Required Language: Mandate English, Hindi,( An advantage if - Tamil, Malayalam, Telugu, Bengali Gujarati, Punjabi ,Kannada/Marathi)

HR contact person:-Bhagyashree G- 8308808566

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