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Kotak Mahindra Bank
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Gold Loan Relationship Officer

Gold Loan Relationship Officer

Kotak Mahindra Bank

0 - 6 years

2 - 8 Lacs

new delhi mayiladuthurai

Posted:5 days ago| Platform:

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Skills Required

loans investment products interpersonal skills networking branch operations gold loan customer service customer experience banking products auditing

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a motivated and customer-oriented Gold Loan Relationship Officer to drive business growth in the Loans Against Gold segment.
The role involves sourcing new customers, managing existing relationships, and ensuring smooth processing of gold loan applications. The ideal candidate should have strong interpersonal skills, a sales mindset, and a good understanding of gold loan products and branch operations.
Source new customers for gold loan products through branch walk-ins, field visits, and local networking Explain product features, eligibility criteria, and documentation requirements to customers Ensure timely processing and disbursement of gold loans Maintain high levels of customer service and satisfaction Cross-sell other banking products such as CASA, insurance, and investment products
Ensure compliance with internal policies, audit norms, and regulatory guidelines Maintain accurate records of customer interactions and loan documentation Collaborate with branch teams to ensure seamless operations and customer experience

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Kotak Mahindra Bank

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Kotak Mahindra Bank

huzurabad

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Gold Loan Relationship Officer