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GN - SONG - Service - Salesforce Platforms - Analyst

GN - SONG - Service - Salesforce Platforms - Analyst

Accenture

3 - 5 years

12 - 17 Lacs

pune

Posted:2 days ago| Platform:

Apply

Skills Required

business analysis business intelligence salesforce stakeholder management salesforce ecosystem mdx sql server analysis services ssas power bi data warehousing t-sql sql server sql sql server integration services tableau ssrs dax ssis etl msbi

Work Mode

Work from Office

Job Type

Full Time

Job Description

About The Role
Job Title -
GN - SONG - Service - Salesforce Platforms - Analyst
Management Level:
11-Analyst
Location:
Bengaluru, BDC7A
Must-have skills:Salesforce Solutions

Good to have skills:Ability to leverage design thinking, business process optimization, and stakeholder management skills.
Job
Summary:
This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions.Roles & Responsibilities:
Provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance.You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following

Provide consulting support on Salesforce projects by working closely with clients to conduct design sessions, gather and refine requirements, and ensure the solution aligns with their needs.

Present regular working demos to stakeholders and work alongside the implementation team on delivery and implementation tasks.

Apply industry knowledge to support the implementation of Salesforce solutions tailored to specific client needs.

Contribute to the development of business cases and value propositions, providing support in data analysis and presentation preparation.

Collaborate with project teams to ensure successful delivery of Salesforce implementations

Engage in pre-sales activities such as responding to RFPs, developing proofs of concept, crafting impactful presentations, demonstrating solutions during client meetings, and contributing to effort and cost estimation processes

Contribute to initiatives by developing points of view, creating reusable assets in the customer service space, analyzing industry research and market trends, and introducing innovative solutions.

Bring your best skills forward to excel at the role:

Demonstrated experience in consulting roles such as solution demonstration and requirement gathering
within the Salesforce ecosystem is strongly preferred

Strong skills in managing stakeholder expectations and effectively addressing issues and risks to ensure project success.

Apply key business Analysis skills:Focus on process analysis and designing/redesigning Service processes with the purpose of resolving process bottlenecks and pain areas

Familiarity with specific industry requirements and the
ability to apply this knowledge to Salesforce solutions.

Ability to work in high-paced and complex projects and understand industry-specific customer service processes, operations and functional needs

Familiarity with service experience design, including customer journey mapping and user research

Exposure to pre-sales activities with a strong willingness to develop further in this area.

Professional & Technical
Skills:

- Relevant experience in the required domain.- Strong analytical, problem-solving, and communication skills.- Ability to work in a fast-paced, dynamic environment.Whats in it for you?

An opportunity to work on
transformative projects with key G2000 clients

Potential to
Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies.

Ability to embed
responsible business into everythingfrom how you service your clients to how you operate as a responsible professional.

Personalized training modules to develop your
strategy & consulting acumen to grow your skills, industry knowledge and capabilities

Opportunity to thrive in a
culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization.

Additional Information:
- Opportunity to work on innovative projects.- Career growth and leadership exposure.About Our Company | Accenture
Qualification
Experience:
3 to 5 Years

Educational Qualification:
BE Btech

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GN - SONG - Service - Salesforce Platforms - Analyst