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5.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
DESCRIPTION Retail Business Services (RBS) supports Amazon’s Retail business growth WW through three core tasks. These are (a) Selection, where RBS sources, creates and enrich ASINs to drive GMS growth; (b) Defect Elimination: where RBS resolves inbound supply chain defects and develops root cause fixes to improve free cash flow and (c) supports operational process for WW Retail teams where there is an air gap in the tech stack. The tech team in RBS develops automation that leverages Machine/Deep Learning to scale execution of these high complex tasks that currently require human cognitive skills. Our solutions ensure that information in Amazon's catalog is complete, correct and, comprehensive enough to give Amazon customers a great shopping experience every time. That's where you can help. We believe in “Work Hard. Have Fun. Make History” value by having a strong focus on sharing learning experiences from the front line with the development teams. So, the options for people in the team are vast. If you like mastering a domain and going deep, we need you. If you can juggle three tasks and coordinate with multiple people in the heat of an incident, we need you. If you love the benefits of process and methodical improvement, you will love it here. If you want to keep your head down, headphones on, and bash out code to support the team, we have a spot for you too. We challenge one another every day and hold ourselves accountable for our work product as well as our customer's overall success. We all enjoy the interactions with the customers, problem solving, digging into complex issues. We wake up every morning asking ourselves how we can improve the customer's experience, the quality of our product, the quality of our support system, or our individual weaknesses. We are not scared of challenges, nor do we back down or get deterred by tough problems. When problems seem the hardest we are at our best, we work harder to find the root cause and a solution. Work/Life Balance RBS Tech team puts a high value on work-life harmony. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and we encourage you to find your own balance between your work and personal lives. Mentorship & Career Growth Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring, detailed and constructive code reviews. We have casual coffee chats with Principal & Senior Engineers from RBS tech where you could have technical conversations around your work, technical challenges, suggestions, ideas and proposals and also seek advice and discuss about things outside work, like, life in general, your family, hobbies etc. We provide trainings to the employees through online learning platforms such as O'reilly and also encourage them to take up AWS/ML certifications. Key job responsibilities We are looking for a sharp, experienced Application Engineer (AE) with a diverse skillset and background. As an AE, we are looking for a technical lead acting act as a subject matter expert for one or more services. You are viewed as a support leader throughout the larger organization and are regularly engaged to work on cross-team planning. You are expected to lead large multi-team projects and resolve the most complex support issues. You understand the business impact of support decisions and drive the team to improve operational efficiency for all services through the identification and development of SLAs, metrics, monitors, procedures, tools, and documentation. You regularly work with management to assign tasks and small projects to other Support Engineers. You design and develop complex high performing scripts and applications. You work with other Amazon leaders to share ideas and improve support across the company. You play a significant role in hiring, mentoring, and training employees. You demonstrate excellent judgment when making decisions. You play a significant role in actively mentoring individuals and the community on advanced technical issues and helping managers guide the career growth of their team members. On-call support is a critical responsibility where you will work on issues related to alarm monitoring, application infrastructure and bug fixes. On-boarding clients on to the platform and familiarizing them with platform features and capabilities. Basic Qualifications 5+ years of software development or technical support experience Own support activities for services and regularly work with development teams to establish and improve service support Should have in depth understanding of software development principles, design patterns and best practices Understand/debug existing code and should be able to write clean and efficient code Good understanding of relational database management systems like MySQL, PostgreSQL using SQL is essential Familiarity with software testing principles and experience in testing is valuable Provide technical guidance and mentor junior engineers Should be able to analyze complex technical solutions, propose innovative solutions and guide resolution process Should be able to effectively communicate with cross-functional teams, stakeholders and clients Able to handle high impact incidents, perform pattern, root cause analysis and drive to logical closure Excellent communication skills, possessing the ability to support customers over email, phone or screen-shares Exhibit strong team oriented interpersonal skills with the ability to effectively interface with a wide variety of people and roles from junior engineers to senior leaders Preferred Qualifications Strong understanding of support processes SLA, handling tickets, monitoring, processes and metrics. Hands on experience in Cloud technology is plus. Hands on experience distributed applications/enterprise applications is plus. Experience in developing automated solutions About The Team Retail Business Services (RBS) supports Amazon’s Retail business growth WW through three core tasks. These are (a) Selection, where RBS sources, creates and enrich ASINs to drive GMS growth; (b) Defect Elimination: where RBS resolves inbound supply chain defects and develops root cause fixes to improve free cash flow and (c) supports operational process for WW Retail teams where there is an air gap in the tech stack. The tech team in RBS develops automation that leverages Machine/Deep Learning to scale execution of these high complex tasks that currently require human cognitive skills. BASIC QUALIFICATIONS 5+ years of software development, or 5+ years of technical support experience Experience troubleshooting and debugging technical systems Experience in Unix Experience scripting in modern program languages PREFERRED QUALIFICATIONS Knowledge of distributed applications/enterprise applications Knowledge of UNIX/Linux operating system Experience analyzing and troubleshooting RESTful web API calls Experience working in AWS eco-system leveraging AWS services. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - BLR 14 SEZ Job ID: A2873948 Show more Show less
Posted 1 month ago
0.0 - 3.0 years
0 Lacs
Zirakpur, Punjab
On-site
*About Us:* *Revenue Boosters* is a performance-focused hotel growth company helping properties scale on OTAs like MakeMyTrip, Goibibo, Agoda, and others. We enable hotels to convert their data into high-performing demand through better visibility, optimized content, and expert account management. --- *Role Overview:* We’re looking for a driven *Inside Sales Specialist* to join our Punjab-based team. You’ll be responsible for reaching out to hotels, explaining our value proposition, and onboarding new clients who want to grow their bookings through OTAs. This is an *on-site role*, ideal for professionals from Punjab or those looking to return to their hometown to build a meaningful career. --- *Key Responsibilities:* * Conduct outbound calls to hotel owners, GMs, and decision-makers to pitch our services * Explain how Revenue Boosters helps hotels grow their OTA revenue and improve online presence * Follow up with interested leads and maintain a structured follow-up schedule * Maintain lead details and call records using Excel and internal tools * Coordinate with onboarding and account teams to ensure smooth handover post-sale * Consistently meet monthly acquisition targets --- *Ideal Candidate:* * 1–3 years of experience in inside sales, telesales, or client acquisition (hospitality or OTA experience is a bonus) * Fluent in *Punjabi, Hindi, and English* — able to build trust quickly over the phone * Goal-oriented and self-driven with strong communication and persuasion skills * Comfortable using Excel and basic computer tools for lead tracking and reporting * Looking to build a long-term career in hospitality, sales, or travel tech --- *What We Offer:* * Competitive salary + attractive performance-based incentives * Training on OTAs and hotel growth strategies * Clear growth path into account management and business development roles * Supportive team culture with a strong focus on ownership and execution Job Type: Full-time Pay: Up to ₹20,000.00 per month Benefits: Paid sick time Paid time off Schedule: Morning shift Supplemental Pay: Performance bonus Application Question(s): How many days of Notice Period do you have? Language: English (Preferred) Work Location: In person
Posted 2 months ago
5.0 years
0 Lacs
Indore, Madhya Pradesh, India
On-site
Position Title : Brand Liaison – Luxury Hotel Collaborations Full-Time | Travel-Based | Premium HORECA Onboarding About the Role: We are seeking a dynamic and elegant Brand Liaison who will act as the face of our premium food brand while building long-term collaborations with 4-star and 5-star hotels across India. The role involves direct interaction with Executive Chefs, General Managers, and Purchase Heads, introducing our innovative food solutions designed for modern hospitality. This is a travel-intensive and relationship-driven role—ideal for confident and outspoken professionals with excellent communication, presentation, and hospitality skills. Key Responsibilities: • Represent the brand at premium hotels by meeting Executive Chefs, GMs, and key decision-makers • Demonstrate our innovative food product solutions with confidence and clarity • Manage product presentations, tasting sessions, and commercial discussions • Build strong client relationships and ensure onboarding and follow-up • Coordinate with the internal team to execute packaging, sample deliveries, pricing, and logistics • Create region-wise onboarding targets and maintain a travel & meeting calendar Ideal Candidate Profile: • 2–5 years of experience in client-facing, business development, or hospitality roles • Fluent in English and Hindi (other regional languages are a plus) • Confident communicator with strong presentation & negotiation skills • Well-groomed, energetic, and comfortable with regular intercity travel • Prior experience in luxury hospitality, FMCG, or HORECA industry is a bonus • Ability to independently plan travel and appointments with hotel stakeholders Perks & Compensation: • Fixed salary + Travel allowance + Incentives on Meetings as well as Conversions • Exposure to premium hospitality networks • Growth opportunity into a regional or national business lead • Opportunity to represent a tech-enabled, fast-scaling food startup Location: Based in Indore with frequent travel to metros and tourist hubs. To Apply: Send your resume at hr@eatnack.com (preferred) or WhatsApp at : +91 9897007200, with a short note about why this role excites you and your past experience in client-facing roles. Show more Show less
Posted 2 months ago
2.0 years
0 Lacs
Pune, Maharashtra, India
On-site
About Think7: Think7 is India’s fastest-growing Industry 4.0 company, powering smart manufacturing for factories across auto, electrical, electronics, plastics, and textiles. Our cloud-first IIoT platform delivers real-time machine visibility, digitized shop floor control, and actionable insights that help factories unlock hidden capacity and boost profitability. ⸻ Base Location: Mumbai / Pune / Ahmedabad Territory: Maharashtra, Gujarat, Rajasthan Experience: 2+ years in B2B industrial/tech sales Reports to: Head of Sales ⸻ What You’ll Do You’ll be the face of Think7 in the Western region - hunting new accounts, solving real factory problems, and closing high-impact deals. Your mission: build pipeline, convert leads, and grow our footprint across the manufacturing heartland. ⸻ Key Responsibilities: - Key Responsibilities • Drive new business: Identify decision-makers, set meetings, pitch hard, and win fast. • Consult and sell: Understand the client’s factory pain points. Position Think7 as the fix. • Own the cycle: From first call to signed order. Proposals, demos, site visits—your show. • Build relationships: Be a trusted advisor to plant heads, GMs, and CXOs. • Hit numbers: Meet quarterly targets. No excuses. • Partner with delivery: Ensure promises made are promises kept. ⸻ Who You Are • A closer: you’ve sold SaaS, automation, MES, or IIoT before. • A factory-fluent hustler: you can walk the floor, talk production, and sell value. • A self-starter: you thrive without handholding. • A strategic seller: you understand how manufacturing companies buy and how to drive urgency. • A networker—l: you already know folks in the industrial space. ⸻ What You Bring • 2+ years in B2B industrial or SaaS sales • Proven track record in hunting and closing • Strong storytelling and negotiation skills • Tech curiosity with the ability to translate solutions into value • Willingness to travel across the region ⸻ Why Think7 • Be part of India’s most exciting IIoT growth story • Work with a high-performance, no-nonsense team • Real ownership, real impact, real rewards • Competitive base + aggressive incentives ⸻ Required Qualifications: - Bachelor’s degree in engineering (Mechanical, Electronics, Industrial Engineering or related fields preferred). - 2+ years of experience in B2B sales, preferably in industrial automation, IIoT, or manufacturing technology. - Strong understanding of manufacturing processes and Industry 4.0 concepts. - Excellent communication, presentation, and negotiation skills. - Proficiency in CRM tools and MS Office. - Willingness to travel extensively within the region ⸻ Preferred Skills: - Knowledge of MES, SCADA, or other shop floor automation systems. - Familiarity with data analytics and IoT platforms. - Existing network in the discrete manufacturing sector. ⸻ What We Offer: - Competitive salary and performance-based incentives. - Opportunity to work with cutting-edge technology and industry leaders. - Continuous learning and professional development programs. - A collaborative and dynamic work environment. ⸻ Send your resume to careers@think7.in with subject: “Sales Consultant – West”. If you’re hungry, sharp, and ready to hustle then let’s talk. Show more Show less
Posted 2 months ago
5.0 years
0 Lacs
Gurugram, Haryana, India
On-site
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. SAM- Consultant Summary We are seeking a highly skilled and experienced Senior Licensing Consultant to join our dynamic team. The ideal candidate will have a deep understanding of SAP software licensing, compliance, and optimization. As a Consultant, you will be responsible for advising our clients on the best practices for managing their SAP licenses effectively and efficiently. Key Accountabilities/Responsibilities For The Role Candidate should possess strong licensing knowledge of Software publishers like SAP, should have experience working on with SAP from a licensing standpoint Reviewing existing SAP license contracts and usage data to assess compliance with licensing terms. Analyzing user access patterns to determine appropriate license types Should be well-aware about SAP tool like USMM, HANA, LAW etc. and their integration with SAM tools like Flexera, ServiceNow etc. Should have experience in Creating Effective License Position (ELPs) report, compliance status, and cost analysis. Should be up to date with latest SAP licensing trends and terminology. Conduct SAP license audits and reviews to identify any potential compliance issues and recommend solutions. Advise clients on SAP license optimization strategies to maximize value and minimize costs. Provide training and guidance to junior consultants and client personnel on SAP licensing matters. Collaborate with cross-functional teams to integrate SAP licensing considerations into broader IT and procurement strategies. Prepare detailed reports and presentations for clients outlining findings, recommendations, and the business impact of licensing decisions. Participate in business development activities, including proposal writing and client presentations. Skills Required: Bachelor’s/Master’s Degree in Information Technology, Business or any related feild 5 years professional experience in licensing industry with successful ITAM/SAM Management/ software licensing experience across publishers is a must. Familiarity of different publisher licensing models. Strong understanding of SAP licensing models, including named user licenses, concurrent user licenses, and indirect access licensing. SAM Accreditation (good to have). Proficiency in Excel and Data analysis is a must. Previous exposure to asset management software; preferably with specific experience in ServiceNow and SAM. Core Capabilities: Robust Methodical skills Solid Analytical and problem solving skills Strong presentation & communication skills Quality oriented personality Functional Capabilities: Highly motivated and result oriented. Solid organizational abilities, adept at multitasking, and skilled in time management. Personality : Exceptional capacity for creative thinking and problem identification and resolution. Self-driven. Keen on detailing and logical reasoning. Maintain healthy group dynamics. Provide directions to the team based on management directive. Capability to engage professionally with individuals from varied cultures and geographic regions. Ability to juggle multiple projects/activities simultaneously. Establish an atmosphere centred around trust, open dialogue, innovative thinking, and unified teamwork. Acknowledge and commemorate both team and individual achievements, as well as outstanding performance. Possess robust abilities in presenting, communicating, organizing, multitasking, and managing time effectively. Strong networking abilities. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less
Posted 2 months ago
5.0 years
0 Lacs
Trivandrum, Kerala, India
On-site
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. SAM- Consultant Summary We are seeking a highly skilled and experienced Senior Licensing Consultant to join our dynamic team. The ideal candidate will have a deep understanding of SAP software licensing, compliance, and optimization. As a Consultant, you will be responsible for advising our clients on the best practices for managing their SAP licenses effectively and efficiently. Key Accountabilities/Responsibilities For The Role Candidate should possess strong licensing knowledge of Software publishers like SAP, should have experience working on with SAP from a licensing standpoint Reviewing existing SAP license contracts and usage data to assess compliance with licensing terms. Analyzing user access patterns to determine appropriate license types Should be well-aware about SAP tool like USMM, HANA, LAW etc. and their integration with SAM tools like Flexera, ServiceNow etc. Should have experience in Creating Effective License Position (ELPs) report, compliance status, and cost analysis. Should be up to date with latest SAP licensing trends and terminology. Conduct SAP license audits and reviews to identify any potential compliance issues and recommend solutions. Advise clients on SAP license optimization strategies to maximize value and minimize costs. Provide training and guidance to junior consultants and client personnel on SAP licensing matters. Collaborate with cross-functional teams to integrate SAP licensing considerations into broader IT and procurement strategies. Prepare detailed reports and presentations for clients outlining findings, recommendations, and the business impact of licensing decisions. Participate in business development activities, including proposal writing and client presentations. Skills Required: Bachelor’s/Master’s Degree in Information Technology, Business or any related feild 5 years professional experience in licensing industry with successful ITAM/SAM Management/ software licensing experience across publishers is a must. Familiarity of different publisher licensing models. Strong understanding of SAP licensing models, including named user licenses, concurrent user licenses, and indirect access licensing. SAM Accreditation (good to have). Proficiency in Excel and Data analysis is a must. Previous exposure to asset management software; preferably with specific experience in ServiceNow and SAM. Core Capabilities: Robust Methodical skills Solid Analytical and problem solving skills Strong presentation & communication skills Quality oriented personality Functional Capabilities: Highly motivated and result oriented. Solid organizational abilities, adept at multitasking, and skilled in time management. Personality : Exceptional capacity for creative thinking and problem identification and resolution. Self-driven. Keen on detailing and logical reasoning. Maintain healthy group dynamics. Provide directions to the team based on management directive. Capability to engage professionally with individuals from varied cultures and geographic regions. Ability to juggle multiple projects/activities simultaneously. Establish an atmosphere centred around trust, open dialogue, innovative thinking, and unified teamwork. Acknowledge and commemorate both team and individual achievements, as well as outstanding performance. Possess robust abilities in presenting, communicating, organizing, multitasking, and managing time effectively. Strong networking abilities. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less
Posted 2 months ago
5.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. SAM- Consultant Summary We are seeking a highly skilled and experienced Senior Licensing Consultant to join our dynamic team. The ideal candidate will have a deep understanding of SAP software licensing, compliance, and optimization. As a Consultant, you will be responsible for advising our clients on the best practices for managing their SAP licenses effectively and efficiently. Key Accountabilities/Responsibilities For The Role Candidate should possess strong licensing knowledge of Software publishers like SAP, should have experience working on with SAP from a licensing standpoint Reviewing existing SAP license contracts and usage data to assess compliance with licensing terms. Analyzing user access patterns to determine appropriate license types Should be well-aware about SAP tool like USMM, HANA, LAW etc. and their integration with SAM tools like Flexera, ServiceNow etc. Should have experience in Creating Effective License Position (ELPs) report, compliance status, and cost analysis. Should be up to date with latest SAP licensing trends and terminology. Conduct SAP license audits and reviews to identify any potential compliance issues and recommend solutions. Advise clients on SAP license optimization strategies to maximize value and minimize costs. Provide training and guidance to junior consultants and client personnel on SAP licensing matters. Collaborate with cross-functional teams to integrate SAP licensing considerations into broader IT and procurement strategies. Prepare detailed reports and presentations for clients outlining findings, recommendations, and the business impact of licensing decisions. Participate in business development activities, including proposal writing and client presentations. Skills Required: Bachelor’s/Master’s Degree in Information Technology, Business or any related feild 5 years professional experience in licensing industry with successful ITAM/SAM Management/ software licensing experience across publishers is a must. Familiarity of different publisher licensing models. Strong understanding of SAP licensing models, including named user licenses, concurrent user licenses, and indirect access licensing. SAM Accreditation (good to have). Proficiency in Excel and Data analysis is a must. Previous exposure to asset management software; preferably with specific experience in ServiceNow and SAM. Core Capabilities: Robust Methodical skills Solid Analytical and problem solving skills Strong presentation & communication skills Quality oriented personality Functional Capabilities: Highly motivated and result oriented. Solid organizational abilities, adept at multitasking, and skilled in time management. Personality : Exceptional capacity for creative thinking and problem identification and resolution. Self-driven. Keen on detailing and logical reasoning. Maintain healthy group dynamics. Provide directions to the team based on management directive. Capability to engage professionally with individuals from varied cultures and geographic regions. Ability to juggle multiple projects/activities simultaneously. Establish an atmosphere centred around trust, open dialogue, innovative thinking, and unified teamwork. Acknowledge and commemorate both team and individual achievements, as well as outstanding performance. Possess robust abilities in presenting, communicating, organizing, multitasking, and managing time effectively. Strong networking abilities. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less
Posted 2 months ago
8.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Job Title - (Genesys)+(Level 7-Manager)+(Entity -S&C GN) Management Level: 7-Manager Location: Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad Must-have skills: Genesys, Genesys pure cloud, Genesys cloud Good to have skills: Genesys PureConnect, Genesys Engage, Consulting experience across any of the CCaaS/Customer Service solutions (Amazon Connect, Nice, Verint, Cisco, Five9, Sprinklr, Twilio, Salesforce, Servicenow, Adobe, Microsoft Azure, Google Cloud etc.) Job Summary: This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Develop and execute technology transformation strategies, oversee implementation projects, and optimize digital capabilities for business efficiency. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will Functional Experience: Develop and execute the contact center strategic initiatives including AI/Gen AI strategy to improve customer experience & optimize business expenses, operational costs Industry Experience Experience & Specialization in any of industry divisions such as Communication Media & Technology, Financial Services, Health & Public Services, Products & Resources. Understand market and customer challenges: Create business case and strategic transformation roadmap based on market trends. Help sell and deliver Genesys contact center solutions to clients: Product overview, Partner readiness support, pricing, documentation, first call presentations Drive Partner support activities: A strong focus on nurturing deeper, more strategic relationships with key parties Develop requirements based on leadership input: Performance/Status reporting, Problem Solving and Conflict Management Bring your best skills forward to excel at the role: Experience working with Customer Service Operations: Experience in Contact Center channels, leading Customer Service operations assessment/benchmarking, identifying gaps and deriving business case for driving improvements. Experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing: Experience in Genesys Cloud/Engage suite. In-depth knowledge and know-how of Customer Service Operations: Cross-industry experience, functional and hands on experience on Voice and Non-Voice (SMS, Email, Chat etc.) applications solutioning using tools like Genesys Administrator & Architect/Composer/Designer. Proactively identifying customer needs through a technical benefits assessment: Carefully building the business value of the solution, to assist with overcoming potential objections to proposed technical solutions. Knowledge of on-premises, on-cloud, hybrid cloud and cloud economics: This includes pricing strategy of different Genesys on-premises and cloud solutions and providing detailed TCO Experience in Genesys Cloud administration & application experience: Use Genesys Architect/Composer/Designer, Genesys Framework Components (such as Edge, BYOC, SIP, GAX, GVP, AppFoundry, eServices, GRE, URS, Info Mart, GMS, OCS, GPlus Integrations etc.) or similar solutions. Professional & Technical Skills: Relevant experience in the required domain. Strong analytical, problem-solving, and communication skills. Ability to work in a fast-paced, dynamic environment. Additional Information: Opportunity to work on innovative projects. Career growth and leadership exposure. About Our Company | Accenture Experience: 8+Years Educational Qualification: MBA from a tier 1 institute Show more Show less
Posted 2 months ago
0.0 - 1.0 years
0 Lacs
Zirakpur, Punjab
On-site
*About Us:* *Revenue Boosters* is a performance-focused hotel growth company helping properties scale on OTAs like MakeMyTrip, Goibibo, Agoda, and others. We enable hotels to convert their data into high-performing demand through better visibility, optimized content, and expert account management. --- *Role Overview:* We’re looking for a driven *Inside Sales Specialist* to join our Punjab-based team. You’ll be responsible for reaching out to hotels, explaining our value proposition, and onboarding new clients who want to grow their bookings through OTAs. This is an *on-site role*, ideal for professionals from Punjab or those looking to return to their hometown to build a meaningful career. --- *Key Responsibilities:* * Conduct outbound calls to hotel owners, GMs, and decision-makers to pitch our services * Explain how Revenue Boosters helps hotels grow their OTA revenue and improve online presence * Follow up with interested leads and maintain a structured follow-up schedule * Maintain lead details and call records using Excel and internal tools * Coordinate with onboarding and account teams to ensure smooth handover post-sale * Consistently meet monthly acquisition targets --- *Ideal Candidate:* * 1–3 years of experience in inside sales, telesales, or client acquisition (hospitality or OTA experience is a bonus) * Fluent in *Punjabi, Hindi, and English* — able to build trust quickly over the phone * Goal-oriented and self-driven with strong communication and persuasion skills * Comfortable using Excel and basic computer tools for lead tracking and reporting * Looking to build a long-term career in hospitality, sales, or travel tech --- *What We Offer:* * Competitive salary + attractive performance-based incentives * Training on OTAs and hotel growth strategies * Clear growth path into account management and business development roles * Supportive team culture with a strong focus on ownership and execution Job Type: Full-time Pay: Up to ₹20,000.00 per month Benefits: Paid sick time Paid time off Schedule: Morning shift Ability to commute/relocate: Zirakpur, Punjab: Reliably commute or planning to relocate before starting work (Preferred) Experience: outbound calling: 1 year (Preferred) Work Location: In person
Posted 2 months ago
0 years
0 Lacs
Kolkata, West Bengal, India
On-site
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Global Managed Service – Privileged Identity and access Management – Senior The Senior CyberArk Operations Support Analyst is a key member of the CyberArk Privileged Access Management (PAM) team, responsible for the advanced support and management of the CyberArk infrastructure. This role requires a deep understanding of PAM principles, CyberArk architecture, and cybersecurity best practices. The Senior Analyst will lead initiatives to enhance security, streamline processes, and ensure the stability and integrity of privileged account management systems Key Requirements / Responsibilities: Lead the administration and advanced support of the CyberArk PAM solution, including complex troubleshooting, policy management, and platform optimization. Design and implement enhancements to the CyberArk infrastructure to improve security, efficiency, and compliance with industry standards. Oversee the onboarding of new accounts, platforms, and integrations into the CyberArk environment, ensuring adherence to strict security guidelines. Conduct regular system audits to identify potential vulnerabilities and recommend remediation strategies. Mentor junior analysts and provide guidance on best practices and technical challenges. Develop and maintain comprehensive documentation for system configurations, procedures, and service records. Coordinate with cross-functional teams to support enterprise-wide cybersecurity initiatives and projects. Manage the response to critical incidents involving privileged accounts, including root cause analysis and preventive measures. Stay abreast of emerging threats and technologies in the PAM space and evaluate their impact on the organization. Lead the planning and execution of system upgrades, patches, and maintenance activities, minimizing disruption to business operations. Support compliance and regulatory activities by providing expertise and documentation as needed. Develop and maintain a comprehensive disaster recovery and business continuity plan for the CyberArk infrastructure, ensuring minimal downtime and quick restoration of services in the event of an outage. Collaborate with the cybersecurity architecture team to design and implement a robust privileged access management strategy that aligns with the organization's overall security posture. Lead security incident investigations related to privileged accounts, including forensic analysis, and collaborate with the incident response team to develop a coordinated response plan. Proactively monitor the CyberArk environment for unusual activities and potential threats using advanced security tools and techniques. Serve as the subject matter expert for CyberArk within the organization, providing insights and recommendations to senior management on PAM-related matters. Participate in vendor management, including evaluating potential software solutions, negotiating contracts, and managing relationships with CyberArk and other security vendors. Drive continuous improvement initiatives by regularly reviewing and updating CyberArk policies and procedures to reflect the evolving threat landscape and business needs. Facilitate cross-training and knowledge sharing sessions within the team to ensure redundancy in critical skill sets and promote a culture of continuous learning. Engage with the broader cybersecurity community to stay informed about new vulnerabilities, attack vectors, and defense mechanisms related to privileged access management. Influence and enforce security policies and procedures across the organization, ensuring that privileged access is managed in accordance with best practices and regulatory requirements. Assist in budget planning and management for the CyberArk operations team, including forecasting future needs for resources, tools, and training. Preferred Skills: Advanced knowledge of CyberArk PAM solutions, with relevant certifications such as CyberArk Certified Delivery Engineer (CDE), Defender, or Sentry. Proven experience in managing complex CyberArk environments, including components such as EPV, CPM, PSM, and AIM. Strong understanding of network security, identity and access management (IAM), and related technologies (e.g., SIEM, firewalls, multi-factor authentication). Expertise in scripting and automation to streamline operations and incident response. Excellent analytical, problem-solving, and decision-making skills. Leadership qualities and experience in mentoring or managing junior staff. Strong communication and presentation skills, with the ability to convey technical information to non-technical stakeholders Education: Bachelor’s degree in computer science, Information Technology, Cybersecurity, or a related field. Work Requirements: Willingness to travel as required Willingness to be on call support engineer and work occasional overtime as required Willingness to work in shifts as required EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less
Posted 2 months ago
0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Managed Service – Identity and access Management - Manager Key Responsibilities and Accountabilities: Strong experience in delivering Identity and Access management support engagements Understanding of the compliance framework from the Identity Management perspective Experience managing project KPIs, SLAs and report on Managed Services performance KPIs Identify the improvement opportunities to solve customer pain points and track them to closure Strong record of driving projects to improve operations and support-related processes and the right technical support experience Must be able to thrive in a fast-paced, high-energy environment Work with the customer and team to prioritize tickets and manage the overall capacity of the team Manged Services experience handling multiple projects in shared resource model Assist in log monitoring, alert and dashboard maintenance, and training of support staff Preferably ITIL Certified with experience in transitioning the project delivery and taking over postproduction support Proven leadership skills demonstrating strong judgment, problem-solving, and decision-making abilities Setup project governance with experience in preparing and presenting Daily, weekly, and monthly status reports to stakeholders Prior experience in IAM solution design, development, and implementation experience preferably Sail Point Identity product Effort estimation experience for Identity and Access management support engagements Act as a trusted advisor to the team, creating a positive and supportive work environment Review of security internal control procedures. Experience managing senior-level client relationships Experience presenting to clients or other decision makers to present and sell ideas to various audiences Pre-sales, proposal and RFP experience is added advantage Well-grounded technical know-how in IT Security (network, OS, databases, web technologies, application development) Coordination, review, and implementation of other requests such as: Demonstrable experience of strategic and tactical thinking and working in information sensitive business(es) High degree of empathy, assertiveness, and persuasiveness and potential to lead small teams Manage all team HR functions including hiring, training, planning and assigning work, coaching and development, talent and performance management and conducting annual reviews Qualifications Bachelor's Degree required Understanding Data integration, Data Quality, data architecture and Master Data Management, project life cycle Phases, best practices, and processes Good understanding of Access Governance, Data Quality, and its various aspects Excellent communication skills, analytical ability, strong judgment, management skills Requirements definition, system design, and software development EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less
Posted 2 months ago
0 years
0 Lacs
Gurugram, Haryana, India
On-site
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Global Managed Service – Privileged Identity and access Management – Senior The Senior CyberArk Operations Support Analyst is a key member of the CyberArk Privileged Access Management (PAM) team, responsible for the advanced support and management of the CyberArk infrastructure. This role requires a deep understanding of PAM principles, CyberArk architecture, and cybersecurity best practices. The Senior Analyst will lead initiatives to enhance security, streamline processes, and ensure the stability and integrity of privileged account management systems Key Requirements / Responsibilities: Lead the administration and advanced support of the CyberArk PAM solution, including complex troubleshooting, policy management, and platform optimization. Design and implement enhancements to the CyberArk infrastructure to improve security, efficiency, and compliance with industry standards. Oversee the onboarding of new accounts, platforms, and integrations into the CyberArk environment, ensuring adherence to strict security guidelines. Conduct regular system audits to identify potential vulnerabilities and recommend remediation strategies. Mentor junior analysts and provide guidance on best practices and technical challenges. Develop and maintain comprehensive documentation for system configurations, procedures, and service records. Coordinate with cross-functional teams to support enterprise-wide cybersecurity initiatives and projects. Manage the response to critical incidents involving privileged accounts, including root cause analysis and preventive measures. Stay abreast of emerging threats and technologies in the PAM space and evaluate their impact on the organization. Lead the planning and execution of system upgrades, patches, and maintenance activities, minimizing disruption to business operations. Support compliance and regulatory activities by providing expertise and documentation as needed. Develop and maintain a comprehensive disaster recovery and business continuity plan for the CyberArk infrastructure, ensuring minimal downtime and quick restoration of services in the event of an outage. Collaborate with the cybersecurity architecture team to design and implement a robust privileged access management strategy that aligns with the organization's overall security posture. Lead security incident investigations related to privileged accounts, including forensic analysis, and collaborate with the incident response team to develop a coordinated response plan. Proactively monitor the CyberArk environment for unusual activities and potential threats using advanced security tools and techniques. Serve as the subject matter expert for CyberArk within the organization, providing insights and recommendations to senior management on PAM-related matters. Participate in vendor management, including evaluating potential software solutions, negotiating contracts, and managing relationships with CyberArk and other security vendors. Drive continuous improvement initiatives by regularly reviewing and updating CyberArk policies and procedures to reflect the evolving threat landscape and business needs. Facilitate cross-training and knowledge sharing sessions within the team to ensure redundancy in critical skill sets and promote a culture of continuous learning. Engage with the broader cybersecurity community to stay informed about new vulnerabilities, attack vectors, and defense mechanisms related to privileged access management. Influence and enforce security policies and procedures across the organization, ensuring that privileged access is managed in accordance with best practices and regulatory requirements. Assist in budget planning and management for the CyberArk operations team, including forecasting future needs for resources, tools, and training. Preferred Skills: Advanced knowledge of CyberArk PAM solutions, with relevant certifications such as CyberArk Certified Delivery Engineer (CDE), Defender, or Sentry. Proven experience in managing complex CyberArk environments, including components such as EPV, CPM, PSM, and AIM. Strong understanding of network security, identity and access management (IAM), and related technologies (e.g., SIEM, firewalls, multi-factor authentication). Expertise in scripting and automation to streamline operations and incident response. Excellent analytical, problem-solving, and decision-making skills. Leadership qualities and experience in mentoring or managing junior staff. Strong communication and presentation skills, with the ability to convey technical information to non-technical stakeholders Education: Bachelor’s degree in computer science, Information Technology, Cybersecurity, or a related field. Work Requirements: Willingness to travel as required Willingness to be on call support engineer and work occasional overtime as required Willingness to work in shifts as required EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less
Posted 2 months ago
0 years
0 Lacs
Trivandrum, Kerala, India
On-site
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Global Managed Service – Privileged Identity and access Management – Senior The Senior CyberArk Operations Support Analyst is a key member of the CyberArk Privileged Access Management (PAM) team, responsible for the advanced support and management of the CyberArk infrastructure. This role requires a deep understanding of PAM principles, CyberArk architecture, and cybersecurity best practices. The Senior Analyst will lead initiatives to enhance security, streamline processes, and ensure the stability and integrity of privileged account management systems Key Requirements / Responsibilities: Lead the administration and advanced support of the CyberArk PAM solution, including complex troubleshooting, policy management, and platform optimization. Design and implement enhancements to the CyberArk infrastructure to improve security, efficiency, and compliance with industry standards. Oversee the onboarding of new accounts, platforms, and integrations into the CyberArk environment, ensuring adherence to strict security guidelines. Conduct regular system audits to identify potential vulnerabilities and recommend remediation strategies. Mentor junior analysts and provide guidance on best practices and technical challenges. Develop and maintain comprehensive documentation for system configurations, procedures, and service records. Coordinate with cross-functional teams to support enterprise-wide cybersecurity initiatives and projects. Manage the response to critical incidents involving privileged accounts, including root cause analysis and preventive measures. Stay abreast of emerging threats and technologies in the PAM space and evaluate their impact on the organization. Lead the planning and execution of system upgrades, patches, and maintenance activities, minimizing disruption to business operations. Support compliance and regulatory activities by providing expertise and documentation as needed. Develop and maintain a comprehensive disaster recovery and business continuity plan for the CyberArk infrastructure, ensuring minimal downtime and quick restoration of services in the event of an outage. Collaborate with the cybersecurity architecture team to design and implement a robust privileged access management strategy that aligns with the organization's overall security posture. Lead security incident investigations related to privileged accounts, including forensic analysis, and collaborate with the incident response team to develop a coordinated response plan. Proactively monitor the CyberArk environment for unusual activities and potential threats using advanced security tools and techniques. Serve as the subject matter expert for CyberArk within the organization, providing insights and recommendations to senior management on PAM-related matters. Participate in vendor management, including evaluating potential software solutions, negotiating contracts, and managing relationships with CyberArk and other security vendors. Drive continuous improvement initiatives by regularly reviewing and updating CyberArk policies and procedures to reflect the evolving threat landscape and business needs. Facilitate cross-training and knowledge sharing sessions within the team to ensure redundancy in critical skill sets and promote a culture of continuous learning. Engage with the broader cybersecurity community to stay informed about new vulnerabilities, attack vectors, and defense mechanisms related to privileged access management. Influence and enforce security policies and procedures across the organization, ensuring that privileged access is managed in accordance with best practices and regulatory requirements. Assist in budget planning and management for the CyberArk operations team, including forecasting future needs for resources, tools, and training. Preferred Skills: Advanced knowledge of CyberArk PAM solutions, with relevant certifications such as CyberArk Certified Delivery Engineer (CDE), Defender, or Sentry. Proven experience in managing complex CyberArk environments, including components such as EPV, CPM, PSM, and AIM. Strong understanding of network security, identity and access management (IAM), and related technologies (e.g., SIEM, firewalls, multi-factor authentication). Expertise in scripting and automation to streamline operations and incident response. Excellent analytical, problem-solving, and decision-making skills. Leadership qualities and experience in mentoring or managing junior staff. Strong communication and presentation skills, with the ability to convey technical information to non-technical stakeholders Education: Bachelor’s degree in computer science, Information Technology, Cybersecurity, or a related field. Work Requirements: Willingness to travel as required Willingness to be on call support engineer and work occasional overtime as required Willingness to work in shifts as required EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less
Posted 2 months ago
0 years
0 Lacs
Kanayannur, Kerala, India
On-site
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Global Managed Service – Privileged Identity and access Management – Senior The Senior CyberArk Operations Support Analyst is a key member of the CyberArk Privileged Access Management (PAM) team, responsible for the advanced support and management of the CyberArk infrastructure. This role requires a deep understanding of PAM principles, CyberArk architecture, and cybersecurity best practices. The Senior Analyst will lead initiatives to enhance security, streamline processes, and ensure the stability and integrity of privileged account management systems Key Requirements / Responsibilities: Lead the administration and advanced support of the CyberArk PAM solution, including complex troubleshooting, policy management, and platform optimization. Design and implement enhancements to the CyberArk infrastructure to improve security, efficiency, and compliance with industry standards. Oversee the onboarding of new accounts, platforms, and integrations into the CyberArk environment, ensuring adherence to strict security guidelines. Conduct regular system audits to identify potential vulnerabilities and recommend remediation strategies. Mentor junior analysts and provide guidance on best practices and technical challenges. Develop and maintain comprehensive documentation for system configurations, procedures, and service records. Coordinate with cross-functional teams to support enterprise-wide cybersecurity initiatives and projects. Manage the response to critical incidents involving privileged accounts, including root cause analysis and preventive measures. Stay abreast of emerging threats and technologies in the PAM space and evaluate their impact on the organization. Lead the planning and execution of system upgrades, patches, and maintenance activities, minimizing disruption to business operations. Support compliance and regulatory activities by providing expertise and documentation as needed. Develop and maintain a comprehensive disaster recovery and business continuity plan for the CyberArk infrastructure, ensuring minimal downtime and quick restoration of services in the event of an outage. Collaborate with the cybersecurity architecture team to design and implement a robust privileged access management strategy that aligns with the organization's overall security posture. Lead security incident investigations related to privileged accounts, including forensic analysis, and collaborate with the incident response team to develop a coordinated response plan. Proactively monitor the CyberArk environment for unusual activities and potential threats using advanced security tools and techniques. Serve as the subject matter expert for CyberArk within the organization, providing insights and recommendations to senior management on PAM-related matters. Participate in vendor management, including evaluating potential software solutions, negotiating contracts, and managing relationships with CyberArk and other security vendors. Drive continuous improvement initiatives by regularly reviewing and updating CyberArk policies and procedures to reflect the evolving threat landscape and business needs. Facilitate cross-training and knowledge sharing sessions within the team to ensure redundancy in critical skill sets and promote a culture of continuous learning. Engage with the broader cybersecurity community to stay informed about new vulnerabilities, attack vectors, and defense mechanisms related to privileged access management. Influence and enforce security policies and procedures across the organization, ensuring that privileged access is managed in accordance with best practices and regulatory requirements. Assist in budget planning and management for the CyberArk operations team, including forecasting future needs for resources, tools, and training. Preferred Skills: Advanced knowledge of CyberArk PAM solutions, with relevant certifications such as CyberArk Certified Delivery Engineer (CDE), Defender, or Sentry. Proven experience in managing complex CyberArk environments, including components such as EPV, CPM, PSM, and AIM. Strong understanding of network security, identity and access management (IAM), and related technologies (e.g., SIEM, firewalls, multi-factor authentication). Expertise in scripting and automation to streamline operations and incident response. Excellent analytical, problem-solving, and decision-making skills. Leadership qualities and experience in mentoring or managing junior staff. Strong communication and presentation skills, with the ability to convey technical information to non-technical stakeholders Education: Bachelor’s degree in computer science, Information Technology, Cybersecurity, or a related field. Work Requirements: Willingness to travel as required Willingness to be on call support engineer and work occasional overtime as required Willingness to work in shifts as required EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less
Posted 2 months ago
0 years
0 Lacs
Trivandrum, Kerala, India
On-site
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Managed Service – Identity and access Management - Manager Key Responsibilities and Accountabilities: Strong experience in delivering Identity and Access management support engagements Understanding of the compliance framework from the Identity Management perspective Experience managing project KPIs, SLAs and report on Managed Services performance KPIs Identify the improvement opportunities to solve customer pain points and track them to closure Strong record of driving projects to improve operations and support-related processes and the right technical support experience Must be able to thrive in a fast-paced, high-energy environment Work with the customer and team to prioritize tickets and manage the overall capacity of the team Manged Services experience handling multiple projects in shared resource model Assist in log monitoring, alert and dashboard maintenance, and training of support staff Preferably ITIL Certified with experience in transitioning the project delivery and taking over postproduction support Proven leadership skills demonstrating strong judgment, problem-solving, and decision-making abilities Setup project governance with experience in preparing and presenting Daily, weekly, and monthly status reports to stakeholders Prior experience in IAM solution design, development, and implementation experience preferably Sail Point Identity product Effort estimation experience for Identity and Access management support engagements Act as a trusted advisor to the team, creating a positive and supportive work environment Review of security internal control procedures. Experience managing senior-level client relationships Experience presenting to clients or other decision makers to present and sell ideas to various audiences Pre-sales, proposal and RFP experience is added advantage Well-grounded technical know-how in IT Security (network, OS, databases, web technologies, application development) Coordination, review, and implementation of other requests such as: Demonstrable experience of strategic and tactical thinking and working in information sensitive business(es) High degree of empathy, assertiveness, and persuasiveness and potential to lead small teams Manage all team HR functions including hiring, training, planning and assigning work, coaching and development, talent and performance management and conducting annual reviews Qualifications Bachelor's Degree required Understanding Data integration, Data Quality, data architecture and Master Data Management, project life cycle Phases, best practices, and processes Good understanding of Access Governance, Data Quality, and its various aspects Excellent communication skills, analytical ability, strong judgment, management skills Requirements definition, system design, and software development EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less
Posted 2 months ago
0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Global Managed Service – Privileged Identity and access Management – Senior The Senior CyberArk Operations Support Analyst is a key member of the CyberArk Privileged Access Management (PAM) team, responsible for the advanced support and management of the CyberArk infrastructure. This role requires a deep understanding of PAM principles, CyberArk architecture, and cybersecurity best practices. The Senior Analyst will lead initiatives to enhance security, streamline processes, and ensure the stability and integrity of privileged account management systems Key Requirements / Responsibilities: Lead the administration and advanced support of the CyberArk PAM solution, including complex troubleshooting, policy management, and platform optimization. Design and implement enhancements to the CyberArk infrastructure to improve security, efficiency, and compliance with industry standards. Oversee the onboarding of new accounts, platforms, and integrations into the CyberArk environment, ensuring adherence to strict security guidelines. Conduct regular system audits to identify potential vulnerabilities and recommend remediation strategies. Mentor junior analysts and provide guidance on best practices and technical challenges. Develop and maintain comprehensive documentation for system configurations, procedures, and service records. Coordinate with cross-functional teams to support enterprise-wide cybersecurity initiatives and projects. Manage the response to critical incidents involving privileged accounts, including root cause analysis and preventive measures. Stay abreast of emerging threats and technologies in the PAM space and evaluate their impact on the organization. Lead the planning and execution of system upgrades, patches, and maintenance activities, minimizing disruption to business operations. Support compliance and regulatory activities by providing expertise and documentation as needed. Develop and maintain a comprehensive disaster recovery and business continuity plan for the CyberArk infrastructure, ensuring minimal downtime and quick restoration of services in the event of an outage. Collaborate with the cybersecurity architecture team to design and implement a robust privileged access management strategy that aligns with the organization's overall security posture. Lead security incident investigations related to privileged accounts, including forensic analysis, and collaborate with the incident response team to develop a coordinated response plan. Proactively monitor the CyberArk environment for unusual activities and potential threats using advanced security tools and techniques. Serve as the subject matter expert for CyberArk within the organization, providing insights and recommendations to senior management on PAM-related matters. Participate in vendor management, including evaluating potential software solutions, negotiating contracts, and managing relationships with CyberArk and other security vendors. Drive continuous improvement initiatives by regularly reviewing and updating CyberArk policies and procedures to reflect the evolving threat landscape and business needs. Facilitate cross-training and knowledge sharing sessions within the team to ensure redundancy in critical skill sets and promote a culture of continuous learning. Engage with the broader cybersecurity community to stay informed about new vulnerabilities, attack vectors, and defense mechanisms related to privileged access management. Influence and enforce security policies and procedures across the organization, ensuring that privileged access is managed in accordance with best practices and regulatory requirements. Assist in budget planning and management for the CyberArk operations team, including forecasting future needs for resources, tools, and training. Preferred Skills: Advanced knowledge of CyberArk PAM solutions, with relevant certifications such as CyberArk Certified Delivery Engineer (CDE), Defender, or Sentry. Proven experience in managing complex CyberArk environments, including components such as EPV, CPM, PSM, and AIM. Strong understanding of network security, identity and access management (IAM), and related technologies (e.g., SIEM, firewalls, multi-factor authentication). Expertise in scripting and automation to streamline operations and incident response. Excellent analytical, problem-solving, and decision-making skills. Leadership qualities and experience in mentoring or managing junior staff. Strong communication and presentation skills, with the ability to convey technical information to non-technical stakeholders Education: Bachelor’s degree in computer science, Information Technology, Cybersecurity, or a related field. Work Requirements: Willingness to travel as required Willingness to be on call support engineer and work occasional overtime as required Willingness to work in shifts as required EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less
Posted 2 months ago
0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Global Managed Service – Privileged Identity and access Management – Senior The Senior CyberArk Operations Support Analyst is a key member of the CyberArk Privileged Access Management (PAM) team, responsible for the advanced support and management of the CyberArk infrastructure. This role requires a deep understanding of PAM principles, CyberArk architecture, and cybersecurity best practices. The Senior Analyst will lead initiatives to enhance security, streamline processes, and ensure the stability and integrity of privileged account management systems Key Requirements / Responsibilities: Lead the administration and advanced support of the CyberArk PAM solution, including complex troubleshooting, policy management, and platform optimization. Design and implement enhancements to the CyberArk infrastructure to improve security, efficiency, and compliance with industry standards. Oversee the onboarding of new accounts, platforms, and integrations into the CyberArk environment, ensuring adherence to strict security guidelines. Conduct regular system audits to identify potential vulnerabilities and recommend remediation strategies. Mentor junior analysts and provide guidance on best practices and technical challenges. Develop and maintain comprehensive documentation for system configurations, procedures, and service records. Coordinate with cross-functional teams to support enterprise-wide cybersecurity initiatives and projects. Manage the response to critical incidents involving privileged accounts, including root cause analysis and preventive measures. Stay abreast of emerging threats and technologies in the PAM space and evaluate their impact on the organization. Lead the planning and execution of system upgrades, patches, and maintenance activities, minimizing disruption to business operations. Support compliance and regulatory activities by providing expertise and documentation as needed. Develop and maintain a comprehensive disaster recovery and business continuity plan for the CyberArk infrastructure, ensuring minimal downtime and quick restoration of services in the event of an outage. Collaborate with the cybersecurity architecture team to design and implement a robust privileged access management strategy that aligns with the organization's overall security posture. Lead security incident investigations related to privileged accounts, including forensic analysis, and collaborate with the incident response team to develop a coordinated response plan. Proactively monitor the CyberArk environment for unusual activities and potential threats using advanced security tools and techniques. Serve as the subject matter expert for CyberArk within the organization, providing insights and recommendations to senior management on PAM-related matters. Participate in vendor management, including evaluating potential software solutions, negotiating contracts, and managing relationships with CyberArk and other security vendors. Drive continuous improvement initiatives by regularly reviewing and updating CyberArk policies and procedures to reflect the evolving threat landscape and business needs. Facilitate cross-training and knowledge sharing sessions within the team to ensure redundancy in critical skill sets and promote a culture of continuous learning. Engage with the broader cybersecurity community to stay informed about new vulnerabilities, attack vectors, and defense mechanisms related to privileged access management. Influence and enforce security policies and procedures across the organization, ensuring that privileged access is managed in accordance with best practices and regulatory requirements. Assist in budget planning and management for the CyberArk operations team, including forecasting future needs for resources, tools, and training. Preferred Skills: Advanced knowledge of CyberArk PAM solutions, with relevant certifications such as CyberArk Certified Delivery Engineer (CDE), Defender, or Sentry. Proven experience in managing complex CyberArk environments, including components such as EPV, CPM, PSM, and AIM. Strong understanding of network security, identity and access management (IAM), and related technologies (e.g., SIEM, firewalls, multi-factor authentication). Expertise in scripting and automation to streamline operations and incident response. Excellent analytical, problem-solving, and decision-making skills. Leadership qualities and experience in mentoring or managing junior staff. Strong communication and presentation skills, with the ability to convey technical information to non-technical stakeholders Education: Bachelor’s degree in computer science, Information Technology, Cybersecurity, or a related field. Work Requirements: Willingness to travel as required Willingness to be on call support engineer and work occasional overtime as required Willingness to work in shifts as required EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less
Posted 2 months ago
0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Managed Service – Identity and access Management - Manager Key Responsibilities and Accountabilities: Strong experience in delivering Identity and Access management support engagements Understanding of the compliance framework from the Identity Management perspective Experience managing project KPIs, SLAs and report on Managed Services performance KPIs Identify the improvement opportunities to solve customer pain points and track them to closure Strong record of driving projects to improve operations and support-related processes and the right technical support experience Must be able to thrive in a fast-paced, high-energy environment Work with the customer and team to prioritize tickets and manage the overall capacity of the team Manged Services experience handling multiple projects in shared resource model Assist in log monitoring, alert and dashboard maintenance, and training of support staff Preferably ITIL Certified with experience in transitioning the project delivery and taking over postproduction support Proven leadership skills demonstrating strong judgment, problem-solving, and decision-making abilities Setup project governance with experience in preparing and presenting Daily, weekly, and monthly status reports to stakeholders Prior experience in IAM solution design, development, and implementation experience preferably Sail Point Identity product Effort estimation experience for Identity and Access management support engagements Act as a trusted advisor to the team, creating a positive and supportive work environment Review of security internal control procedures. Experience managing senior-level client relationships Experience presenting to clients or other decision makers to present and sell ideas to various audiences Pre-sales, proposal and RFP experience is added advantage Well-grounded technical know-how in IT Security (network, OS, databases, web technologies, application development) Coordination, review, and implementation of other requests such as: Demonstrable experience of strategic and tactical thinking and working in information sensitive business(es) High degree of empathy, assertiveness, and persuasiveness and potential to lead small teams Manage all team HR functions including hiring, training, planning and assigning work, coaching and development, talent and performance management and conducting annual reviews Qualifications Bachelor's Degree required Understanding Data integration, Data Quality, data architecture and Master Data Management, project life cycle Phases, best practices, and processes Good understanding of Access Governance, Data Quality, and its various aspects Excellent communication skills, analytical ability, strong judgment, management skills Requirements definition, system design, and software development EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less
Posted 2 months ago
0.0 - 1.0 years
0 Lacs
Zirakpur, Punjab
On-site
*About Us:* *Revenue Boosters* is a performance-focused hotel growth company helping properties scale on OTAs like MakeMyTrip, Goibibo, Agoda, and others. We enable hotels to convert their data into high-performing demand through better visibility, optimized content, and expert account management. --- ### *Role Overview:* We’re looking for a driven *Inside Sales Specialist* to join our Punjab-based team. You’ll be responsible for reaching out to hotels, explaining our value proposition, and onboarding new clients who want to grow their bookings through OTAs. This is an *on-site role*, ideal for professionals from Punjab or those looking to return to their hometown to build a meaningful career. --- ### *Key Responsibilities:* * Conduct outbound calls to hotel owners, GMs, and decision-makers to pitch our services * Explain how Revenue Boosters helps hotels grow their OTA revenue and improve online presence * Follow up with interested leads and maintain a structured follow-up schedule * Maintain lead details and call records using Excel and internal tools * Coordinate with onboarding and account teams to ensure smooth handover post-sale * Consistently meet monthly acquisition targets --- ### *Ideal Candidate:* * 1–3 years of experience in inside sales, telesales, or client acquisition (hospitality or OTA experience is a bonus) * Fluent in *Punjabi, Hindi, and English* — able to build trust quickly over the phone * Goal-oriented and self-driven with strong communication and persuasion skills * Comfortable using Excel and basic computer tools for lead tracking and reporting * Looking to build a long-term career in hospitality, sales, or travel tech --- ### *What We Offer:* * Competitive salary + attractive performance-based incentives * Training on OTAs and hotel growth strategies * Clear growth path into account management and business development roles * Supportive team culture with a strong focus on ownership and execution Job Type: Full-time Pay: Up to ₹20,000.00 per month Benefits: Paid sick time Paid time off Schedule: Day shift Ability to commute/relocate: Zirakpur, Punjab: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): How many days of Notice Period do you have? Experience: Outbound sales: 1 year (Preferred) Work Location: In person
Posted 2 months ago
0 years
0 Lacs
Trivandrum, Kerala, India
On-site
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. CMS-TDR Staff As part of our EY-cyber security team, who shall work as SOC analyst who will assist clients in detecting and responding to security incidents with support of their SIEM, EDR and NSM solutions. The opportunity We’re looking for Security Analyst with experience in SIEM, EDR and NSM solutions. Your Key Responsibilities Operational support using SIEM solutions (Splunk, Sentinel, CrowdStrike Falcon LogScale), EDR Solution (Defender, CrowdStrike, Carbon Black), NSM (Fidelis, ExtraHop) for multiple customers. First level of monitoring and triaging of security alerts Initial data gathering and investigation using SIEM, EDR, NSM solutions. Provide near real-time analysis, investigation and, reporting security incidents for customer Skills And Attributes For Success Customer Service oriented - Meets commitments to customers; Seeks feedback from customers to identify improvement opportunities. Good hands-on knowledge of SIEM technologies such as Splunk, Azure Sentinel, CrowdStrike Falcon LogScale from a Security analyst’s point of view Exposure to IOT/OT monitoring (Claroty, Nozomi Networks etc) is a plus Good knowledge and experience in Security Monitoring Good knowledge and experience in Cyber Incident Response Knowledge in Network monitoring technology platforms such as Fidelis XPS, ExtraHop Knowledge in endpoint protection tools, techniques, and platforms such as Carbon Black, Tanium, CrowdStrike, Defender ATP etc To qualify for the role, you must have B. Tech./ B.E. with sound technical skills Ability to work in 24x7 shifts Strong command on verbal and written English language. Demonstrate both technical acumen and critical thinking abilities. Strong interpersonal and presentation skills. Hands-on experience in SIEM, EDR and NSM solution Certification in any of the SIEM platforms Knowledge of RegEx, Perl scripting and SQL query language. Certification - CEH, ECSA, ECIH, Splunk Power User What Working At EY Offers At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less
Posted 2 months ago
0 years
0 Lacs
Anupgarh, Rajasthan, India
On-site
Moteur de recherche d'offres d'emploi Biscuits Bouvard Mots clés(ex : métier) Localisation du poste ▼ Veuillez sélectionner une ou des valeurs Tout déselectionner France (44) France (44) Anneyron (26) (3) Bessay Sur Allier (03) (5) Ceyzeriat (01) (10) Chemillé en Anjou (49) (8) Dole (39) (3) Fontenay le comte (85) (3) Gemenos (13) (2) Halluin (59) (4) Pessac (33) (2) Rethel (08) (4) Type de contrat ▼ Veuillez sélectionner une ou des valeurs Tout déselectionner CDD (2) CDI (20) Stage (7) Alternance (15) Voir toutes les offres Flux RSS et autres flux " id="ctl00_ctl00_ctl07_defaultValidationSummary" class="ts-notification ts-notification--global ts-notification--info ts-notification--add-cross erreur clearfix" data-valsummary="true" style="color:Red;display:none;"> CHEF D'EQUIPE DE PRODUCTION H/F Offre 1 / 44 Détail de l'offre Description du poste / Missions Intitulé du poste CHEF D'EQUIPE DE PRODUCTION H/F Description de l'offre Fondée en 1964 et fabricant de produits pâtissiers depuis toujours, la société La Cigale Dorée est implantée à Gémenos, dans la métropole d’Aix-Marseille-Provence. Créateur et fabricant français de prêt à garnir, La Cigale Dorée modernise constamment son site de production afin de fournir des spécialités pâtissières destinées, aux laboratoires pâtissiers de la GMS, de la RHF, aux distributeurs grossistes et à l’industrie agroalimentaire en France et à l’export. Nous recherchons un Chef d'équipe (H/F) pour rejoindre notre équipe. En tant que Chef d'équipe (H/F), vous serez responsable de l'encadrement d'une équipe de production et de la gestion de l'outil de production au sein de la Cigale Dorée. Missions principales Ouvrir l'usine, démarrer et conduire toutes les machines nécessaires à la production (Pétrin, mélangeur, doseuse, emballeuse, etc.) ; S'assurer de la qualité de la pâte et des produits ; Gérer la fabrication du début de la pâte jusqu'au conditionnement ; Produire les quantités demandées dans les temps ; Former le personnel à la sécurité au poste, motiver et fédérer son équipe ; Réaliser la traçabilité des matières premières ; Contrôler le nettoyage des lignes et de l'usine après fabrication, faire respecter les bonnes pratiques d'hygiène ; Participer à l'amélioration continue ; Type de contrat CDD Durée du contrat 6-12 mois Temps de travail Temps plein Critères candidat Profil Vous avez au moins 3 à 5 ans d'expérience dans un poste similaire ; Vous aimez travailler en équipe, êtes force de proposition, autonome et faites preuve de rigueur ; Vous aimez travailler sur le terrain, faire face aux enjeux techniques et humains du quotidien et avez un bon esprit d’analyse ; Vous souhaitez évoluer dans une entreprise à taille humaine, avec des défis opérationnels à relever au quotidien ; Vous souhaitez intégrer un Groupe tourné vers une politique de gestion des talents offrant des perspectives d’évolution Compétences Vous avez de l'expérience avec les systèmes d'ERP. Bonne connaissance des procédures portant sur l'hygiène et la sécurité. Habilitation électrique B0 et conduite de chariot élévateur CACES 3 sont conseillés mais pas obligatoire. Localisation du poste Localisation du poste France, Gemenos (13) Informations générales Entité de rattachement Notre Groupe Biscuitier est leader dans son domaine (fabrication de biscuits sucrés, biologiques et diététiques à destination des marques de distributeurs et des grandes marques) et compte environ 2000 collaborateurs sur 18 sites de production. La Cigale Dorée, implantée à Gémenos dans les Bouches du Rhône, est riche de plus de 55 ans d'expérience et d'innovation. Notre engagement : développer une gamme de produits visant à simplifier et à faciliter le métier des professionnels de la pâtisserie. Nous sommes spécialisés dans le prêt à garnir (pâtisserie ou snacking) en sec ou en surgelés. Référence 2025-2447 Date de prise de poste souhaitée Immédiat Show more Show less
Posted 2 months ago
5.0 years
0 Lacs
Gurugram, Haryana, India
On-site
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Sam Job Description Summary Working in a team environment, the Associate Consultant- SAM is responsible for managing customer’s licenses. The Associate Consultant will assist customers in understanding and controlling their software licensing entitlement, avoiding legal pitfalls related to licensing by leveraging industry best practices while expanding host company licensing opportunities and building more-profitable, long term relationships with our customers. Key Accountabilities/Responsibilities For The Role On-going support of customer’s entitlement for different publishers Performing reconciliation analysis for different publishers Creating customized reports and comparison for cost savings Analyzing & consulting customer’s entitlements for multiple publishers Providing SAM Analysis & Recommendations Analyze customer's license contracts Analyze customer’s data – Entitlement & Inventory Creating Compliance Reports for the customers Serving as the Single Point of Contact for subsidiaries in delivery of GSDC services Leading the execution of projects by managing tasks executed by supporting team members and yourself Creation of reports/documentation as per engagement requirements Active management & allocation of tasks & task type to ensure balanced workload distribution across the project team Execution of individual tasks on projects based on the guidance provided by the Managers Task specific & cross service training for the associated/eligible team members Support the manager on managing team’s utilization Management of the Quality of the engagement deliverables across assigned team members & ensuring 100% adherence to Quality standards. Accurate Completion & submission of the Quality Checklist for each task Ensuring 100% process adherence and delivery within the defined SLA Skills Required: 5 years professional experience in licensing industry with successful SAM Management / software licensing experience across publishers is a must Understanding of different publisher licensing models Copyright knowledge for software licensing SAM Accreditation (good to have) Good in Microsoft Excel & PowerPoint Core Capabilities: Strong Methodical skills Strong Analytical skills Strong presentation & communication skills Consultant Quality oriented personality Functional Capabilities: Highly motivated and result oriented Strong organization, multitasking and time management skills Solid Problem solving and consultative skills Personality: Outstanding ability to think creatively, and identify and resolve problems Motivate & inspire team members Keen on detailing and logical reasoning Maintain healthy group dynamics Provide guidance to the team based on management direction Ability to professionally interact with people of diverse cultures and regions Ability to juggle multiple projects/activities simultaneously Create an environment orientated to trust, open communication, creative thinking & cohesive team effort. Recognize & celebrate team & individual accomplishments & exceptional performance Strong presentation, communication, organization, multitasking, and time management skills Strong networking abilities. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less
Posted 2 months ago
5.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Sam Job Description Summary Working in a team environment, the Associate Consultant- SAM is responsible for managing customer’s licenses. The Associate Consultant will assist customers in understanding and controlling their software licensing entitlement, avoiding legal pitfalls related to licensing by leveraging industry best practices while expanding host company licensing opportunities and building more-profitable, long term relationships with our customers. Key Accountabilities/Responsibilities For The Role On-going support of customer’s entitlement for different publishers Performing reconciliation analysis for different publishers Creating customized reports and comparison for cost savings Analyzing & consulting customer’s entitlements for multiple publishers Providing SAM Analysis & Recommendations Analyze customer's license contracts Analyze customer’s data – Entitlement & Inventory Creating Compliance Reports for the customers Serving as the Single Point of Contact for subsidiaries in delivery of GSDC services Leading the execution of projects by managing tasks executed by supporting team members and yourself Creation of reports/documentation as per engagement requirements Active management & allocation of tasks & task type to ensure balanced workload distribution across the project team Execution of individual tasks on projects based on the guidance provided by the Managers Task specific & cross service training for the associated/eligible team members Support the manager on managing team’s utilization Management of the Quality of the engagement deliverables across assigned team members & ensuring 100% adherence to Quality standards. Accurate Completion & submission of the Quality Checklist for each task Ensuring 100% process adherence and delivery within the defined SLA Skills Required: 5 years professional experience in licensing industry with successful SAM Management / software licensing experience across publishers is a must Understanding of different publisher licensing models Copyright knowledge for software licensing SAM Accreditation (good to have) Good in Microsoft Excel & PowerPoint Core Capabilities: Strong Methodical skills Strong Analytical skills Strong presentation & communication skills Consultant Quality oriented personality Functional Capabilities: Highly motivated and result oriented Strong organization, multitasking and time management skills Solid Problem solving and consultative skills Personality: Outstanding ability to think creatively, and identify and resolve problems Motivate & inspire team members Keen on detailing and logical reasoning Maintain healthy group dynamics Provide guidance to the team based on management direction Ability to professionally interact with people of diverse cultures and regions Ability to juggle multiple projects/activities simultaneously Create an environment orientated to trust, open communication, creative thinking & cohesive team effort. Recognize & celebrate team & individual accomplishments & exceptional performance Strong presentation, communication, organization, multitasking, and time management skills Strong networking abilities. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less
Posted 2 months ago
7.0 - 10.0 years
0 Lacs
Tamil Nadu
On-site
Designation: Deputy Manager Updated: May 27, 2025 Location: Tamil Nadu, India Organization: Birla Carbon Job Description: Job Purpose Implementing HR Strategy action plan, developmental measures timely implementation of all People Processes both taken from the Unit HR and RHR. Executing HR ERP system required under Poornata in the role of WFA. Job Context & Major Challenges Birla Carbon, Gummidipoondi unit is in the process of becoming a world class company with development of it s human resources to world class level. In this direction, Skill and Competency Matrix of all employees are prepared, skill gaps are identified and employees are getting trained to develop their Competency level. Also, all possible opportunities are extended to employees to enhance their knowledge and skill base. Further, HR Strategy has been developed aligned with Business Strategy for HR to support in Organizations Business growth. In order to improve competency level of employees and to bring about all round growth in them we are in the process of implementing Talent Management, Job Description and evaluation and competency management systems. Major Challenges: Achieving e-learning penetration rate of 80%, Preparing and providing manpower data required for Poornata, Implementing various beneficial schemes in the township towards people engagement, Accurately and timely execution of Annual Compensation review. Key Result Areas KRA (Accountabilities) (Max 1325 Characters) Supporting Actions (Max 1325 Characters) KRA1 TRAINING Organise Orientation, Induction training for new & transferred employees for them to acquaint with companies system & procedures to make them feel at home. Conducting need based training programmes to enhance employees competency level Organising welcome session Induction and orientation programmes. Arranging Trg. evaluation. Conducting behavioural training programmes for Junior Management and Staff Cadre empl oyees. Extending necessary inputs and facilities for Summer Trainees. KRA2 PEOPLE PROCESSES Conducting Bi-annual Survey for enhancing Internal Customer Satisfaction level. Preparation for survey. Conducting survey and providing customer feedback to suppliers. Supporting suppliers to prepare their action plan. KRA3 Implementing Performance Appraisal system for assessing performance of employees during the year Preparation of appraiser, reviewer, appraisee statement. Timely preparation and distribution of PA forms. Preparation of department wise assessment statement. Preparation of CIR and Goal setting formats individual wise and distribution to Appra iser, Departmental Heads. KRA4 Assisting in preparation of CTC statement for GMs and above for HTC,India and Variable Pay for Gmpd, preparation of documents for JD and JE Preparation of CTC statement for GMs and above for HTC India. Preparation of compensation statement and individual CTC statements and Variable Pay for HTC Gmpd. KRA5 Preparing JD and JE documents for different jobs in respect of management cadre employees Review of existing JDs in discussion with department heads. Preparation of JDs for new Joinees in line with existing Jobs. Maintaining all soft JDs in order. KRA6 GROUP LEVEL AND BUSINESS LEVEL HR INITIATIVES Providing relevant information as per the system requirement for Poornata in the capa city of workforce Administrator. Coordinating for HR MIS for Poornata project as Work Force Coordinator. Upkeep of employee datas as per the system compliance. Coordinating with Poornata Corporate Coordinators for system implementation KRA7 Achieving 80% penetration rate in e-learning in the capacity of e-facilitator. Conducting Awareness programme for new employees Motivating the existing employees to complete one course per month per employee. Monitor and follow up with the unit e-resource facilitators. Coordinating with Gyanodaya Virtual Campus for effective implementation of e-learning system at Unit. Coordinating with branch offices for building e-learning culture to meet their target . KRA8 Assisting Functional Head in meeting Group and Business level HR requirements. Maintaining and updating required HR MIS. Collection of data and preparation of statements, documents etc. KRA9 MAINTAINING LIBRARY Upkeep of books, periodicals, magazines and project reports etc. Organizing issue and receipt. Timely updating the library records Qualifications: MBA,Master Of Social Work Minimum Experience Level: 7-10 Years Report to: Assistant Manager
Posted 2 months ago
0.0 - 4.0 years
0 Lacs
Kanwali, Dehradun, Uttarakhand
On-site
Job Title: Performance Marketing Specialist Company: NovaNectar Services Pvt. Ltd. Location: GMS Road, Near Kamla Palace Chowk, Dehradun, Uttarakhand – 248001 Job Type: Full-Time Experience: 1–2 years preferred Salary: 12k to 15k About NovaNectar Services Pvt. Ltd.: NovaNectar Services Pvt. Ltd. is a forward-thinking digital marketing agency based in Dehradun. We specialize in delivering high-impact digital solutions including branding, web development, SEO, and paid media strategies. We empower businesses to grow through data-driven marketing and creative execution. Job Overview: We are seeking a Performance Marketing Specialist who is analytical, creative, and passionate about paid media and conversion optimization. The ideal candidate will manage and optimize paid campaigns across platforms such as Google Ads, Facebook Ads, and other digital channels, with a strong focus on ROI and performance metrics. Key Responsibilities: Plan, execute, and optimize paid digital marketing campaigns across various platforms (Google Ads, Meta Ads, LinkedIn, etc.). Monitor campaign performance, analyze key metrics (CTR, CPA, ROAS, CPL), and implement strategies to improve results. Conduct A/B testing for creatives, audiences, and landing pages to drive performance. Perform audience segmentation and remarketing strategies. Collaborate with the design and content teams to develop high-performing ad creatives and landing pages. Stay updated with industry trends, algorithm changes, and new advertising formats. Prepare weekly/monthly reports and dashboards to present performance insights and recommendations to clients and internal stakeholders. Manage advertising budgets and ensure efficient allocation for maximum returns. Requirements: Bachelor’s degree in Marketing, Business, or a related field. 2–4 years of proven experience in performance marketing or PPC campaign management. Hands-on experience with Google Ads, Meta Ads Manager, Google Analytics, and third-party tracking tools (e.g., Tag Manager, Data Studio). Strong analytical skills and a data-driven mindset. Proficiency in Excel or Google Sheets for campaign analysis and reporting. Ability to handle multiple projects and deliver high-quality results under deadlines. Preferred Qualifications: Google Ads and Meta Blueprint Certifications. Experience with eCommerce or B2B lead generation campaigns. Familiarity with tools like SEMrush, Ahrefs, Hotjar, or Mixpanel. What We Offer: A dynamic and collaborative work culture Opportunities to work on impactful, data-driven projects Skill development and growth potential Competitive salary and performance incentives Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Paid sick time Paid time off Schedule: Morning shift Work Location: In person
Posted 2 months ago
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