GM Operations

You are a dynamic and fast-growing hospitality company headquartered in Bengaluru, India. Established in 2022, you are home to a portfolio of distinctive and experience-driven restaurant brands including Kebapci, OZ by Kebapci, Klava, Ferrara, and Krok Burgers. Each of your concepts is rooted in culinary authenticity, innovation, and guest-centric service. Driven by a passion for quality and creativity, you are redefining the casual and fine-dining experience through thoughtfully curated menus, immersive atmospheres, and a commitment to excellence in every plate you serve. As you continue to expand across India and the Middle East, you are dedicated to building a people-first culture and delivering memorable dining experiences at every touchpoint. This is a full-time on-site role for a General Manager (GM) Operations at Kofteci Foodkraft Private Limited, located in Bengaluru. As the GM Operations, you will be responsible for overseeing daily operations, managing customer service, supervising and leading teams, and planning and monitoring budgets. You will ensure that operational processes are efficient and effective, meeting the company's quality and customer satisfaction standards. **Key Responsibilities:** - Oversee daily operations of the company - Manage customer service and ensure high levels of customer satisfaction - Supervise and lead teams to achieve operational goals - Plan and monitor budgets to ensure financial sustainability - Drive efficiency and excellence across teams and processes - Inspire collaboration and influence outcomes at all levels **Qualifications Required:** - Proven expertise in General Management and Operations Leadership - Passion for delivering exceptional customer experiences and raising service standards - Demonstrated success in building, leading, and motivating teams - Strong command of budget planning and financial oversight - Bachelor's degree in Business Administration or a related discipline preferred No additional details of the company are provided in the job description.,