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Interviews

GM - CRM

Express Builders And Promoters

10 - 15 years

|

6 - 16 Lacs

Posted:None| Platform:

Apply

Skills Required

communication skills customer relationship ms office tools conflict resolution customer handling team handling quality orientation

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Supervision of generation & authorization of all customer documentation such as agreements, invoices, money receipts. possession documents etc
Day to day management of back office operations
Maintenance of updated customer files, record keeping and maintaining a file retrieval system
Effective closure of customer queries/complaints
Effective coordination with sales team for smooth operations
Generating & monitoring post Sales MIS
Responsible for quarterly update of Sales related data as required under RERA
Document and maintain SOPs for Back office operations

Preferred candidate profile

Female candidate preferred, min 5 years Heading the function in real estate residential builder company

Excellent communication skills written as well as verbal
Proficiency in MS Office
Customer focus and quality orientation
Coordination and conflict resolution skills
Efficient handling of a team

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