GM - Commercial

Key Responsibilities:

• Commercial Strategy & Leadership:

• Develop and implement commercial strategies that align with the company's overall business objectives and drive sustainable growth.
• Lead the commercial department in identifying new business opportunities, entering new markets, and increasing market share.
• Set and track key performance indicators (KPIs) to measure the effectiveness of commercial initiatives.
• Ensure all commercial activities are aligned with the company's financial and operational goals.

• Sales & Business Development:

• Oversee the sales team, ensuring targets are met and new business is continuously developed.
• Lead negotiations with key clients and partners to secure long-term contracts and profitable deals.
• Identify and establish relationships with new clients, partners, and stakeholders to expand business opportunities.
• Analyze market trends and competitor activity to capitalize on potential opportunities and threats.

• Client & Partner Relationship Management:

• Cultivate and maintain strong relationships with major clients and key stakeholders, ensuring customer satisfaction and retention.
• Act as the primary point of contact for high-value clients, addressing issues and finding solutions to improve service offerings.
• Develop customized solutions for clients based on their business needs, ensuring high-quality and value-added services.

• Commercial Operations:

• Oversee the day-to-day operations of the commercial department, ensuring smooth and efficient execution of business processes.
• Monitor sales pipeline, progress reports, and ensure projects are executed according to schedule and within budget.
• Manage pricing strategies, ensuring they are competitive and profitable while aligning with market standards.
• Coordinate with other departments, such as marketing, finance, and operations, to ensure commercial strategies are effectively executed.

• Team Management & Development:

• Lead, motivate, and manage the commercial team, ensuring they have the tools and resources needed to succeed.
• Provide regular coaching, mentorship, and training to improve individual and team performance.
• Conduct performance reviews, set development plans, and identify opportunities for skill enhancement.

• Financial Management:

• Collaborate with the finance team to develop budgets, forecast sales, and track financial performance.
• Ensure that revenue, costs, and profitability targets are achieved.
• Monitor and control the cost of sales and other commercial expenses to maximize profitability.

• Market Intelligence & Reporting:

• Keep up to date with industry trends, customer preferences, and competitor activities.
• Provide regular commercial reports to the executive leadership team, including market insights, sales performance, and forecasts.
• Use data-driven insights to refine commercial strategies and improve business outcomes.