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Emerson
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Global Sales Associate II

Global Sales Associate II

Emerson

3 - 5 years

5 - 7 Lacs

Chennai

Posted:1 hour ago| Platform:

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Skills Required

Training Accessories Career development Inside Sales Associate Flex Associate II Medical insurance Oracle Inside sales Powerpoint

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Summary

If you are a Sales Specialist, Emerson has an exciting role for you! We are looking for a Global Inside Sales Associate II to work with our North American Team. This role is responsible for managing post shipment order activities such as after shipment certification and new product return requests from sales offices in all world areas. Inside Sales Associate II employees will maintain charges and services reports to research and request release of charges and services fees when appropriate. Assist with research and resolution of invoice disputes. Responsible for meeting responsiveness target metrics. Will also support internal Flow Controls inquiries as they pertain to job responsibilities.

In This Role, Your Responsibilities Will Be:

Assisting Marshalltown Global Inside Sales Support with any functional support tasks as assigned
Respond to inquiries from sales offices
Interface with factories, sales offices and other Flow Controls internal departments
Assist with after shipment certification requests and any corresponding issues
Coordinate new product returned goods process and resolve any follow up issues
Review Charges and Services Fees Report to identify and request release of fees to invoice
Communicate regularly with Marshalltown Global Inside Sales to ensure work process/load are aligned and responsiveness metrics are being met
Assist with training sales offices on policy and procedures
Identify invoice dispute types, root cause, and know who to communicate with internally or at impact partner to resolve disputes
Comprehend information found in business tools including FF2, Oracle, FLEx and Fishweb to troubleshoot wide variety of issues

Who You Are:

You quickly and significantly take action in constantly evolving, unexpected situations. You actively seek input from pertinent sources to make timely and well-informed decisions. You handle the risk that comes with moving forward when the outcome is not certain.

For This Role, You Will Need:

Minimum 3-5 year experience of any undergraduate background.
Knowledge of all Fisher products and accessories.
Understanding of product specifications and Incoterms.
Adequate knowledge of Product numbers and part numbers.
Knowledge of tools like Flex, OASIs, FF2, excel spreadsheet, etc.
Basic knowledge of Special / Inactive / obsolete / Competitor products.

Preferred Qualifications that Set You Apart:

Degree in any domain under science background.
Basic understanding of MS word, excel and power point.
Excellent written and verbal communication skills

Our Culture & Commitment to You

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Emerson

Industrial Automation

St. Louis

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Global Sales Associate II