Global IT HR Manager

Global HR Operations Manager

Gurugram / Delhi

Hybrid

Full-Time/ Permanent

Experience Level

About the Role

Global HR Operations Manager

Key Responsibilities

• HR Operations Management

• Oversee and manage all day-to-day HR operations globally, including employee lifecycle processes (onboarding, transfers, promotions, exits).
• Ensure accurate and timely management of HR data, employee records, documentation, and HRIS systems.
• Maintain HR operational SLAs and continuously improve efficiency and service delivery.
  

• Compliance & Governance

• Ensure compliance with local labor laws, data privacy regulations (e.g., GDPR), and company policies across all operating regions.
• Partner with legal and compliance teams to manage audits, mitigate risks, and update HR policies as needed.
  

• Process Improvement & Automation

• Lead process optimization projects, driving standardization and automation across HR systems and workflows.
• Evaluate and implement tools or technologies to enhance HR service delivery.
  

• Employee Experience & Support

• Act as a key point of contact for escalated HR queries and employee relations issues.
• Partner with local HRBPs and People teams to ensure a cohesive and consistent employee experience globally.
  

• Reporting & Analytics

• Generate and present regular HR metrics, dashboards, and reports to leadership.
• Provide insights to support data-driven decision-making across HR functions.
  

• Team Leadership

• Lead and mentor a global HR operations team (if applicable).
• Establish a high-performing culture focused on service excellence, accountability, and continuous improvement.
  

Qualifications & Experience

• Bachelors degree in Human Resources, Business Administration, or related field (Masters preferred).
• 10+ years of progressive experience in HR operations, preferably in a global or multi-country environment.
• Strong knowledge of Indian labor laws and exposure to HR compliance in other countries.
• Proven track record of managing HR systems
• Experience with global HR policies, process standardization, and automation tools.
• Exceptional organizational, communication, and stakeholder management skills.
• High attention to detail and ability to work in a fast-paced, dynamic environment.
• Ability to work flexible hours to accommodate time zones as needed.
  

Preferred Skills

• USA Immigration experience is preferred
• Experience working in a startup or scaling global company.
• Exposure to shared services or global HR service delivery models.
• Strong analytical and project management skills.