Job
Description
As the Director of Employee Experience and Internal Communications at NTT DATA, you will play a crucial leadership role in managing strategic initiatives to enhance employee engagement, satisfaction, and well-being. Your responsibilities will involve developing and executing engagement and internal communications strategies, fostering a collaborative team culture, and driving operational excellence. Here is a breakdown of your key responsibilities: - Support the assessment of current employee and leadership engagement and develop strategies to increase satisfaction, client service excellence, and sustainable business growth. - Develop an integrated Internal Communications plan aligned with the organization's strategic priorities. - Guide internal stakeholders on strategic employee engagement and change communication best practices. - Lead employee and leadership-facing campaigns and champion perspectives in their execution. - Provide input into employee and leadership engagement approaches and develop tools for measuring effectiveness. - Champion storytelling to bring the organization's strategy to life and reinforce the brand and values. - Support HR initiatives such as onboarding, learning and development, and communication of strategic HR/People-related processes. - Collaborate with peers in HR and the business on intersecting initiatives and initiatives related to company Recognition Schemes. - Lead, coach, and motivate direct reports to achieve their career ambitions. - Manage global scheduling and planning to align messages across audiences. - Draft, edit, and produce engaging communications consistent with the global narrative. - Utilize various communication channels to engage internal audiences and identify new approaches and technologies. - Drive improvements in communication and engagement using metrics and insights. - Deliver global engagement and communication initiatives within supported business areas. - Manage resources, agencies, creative briefs, and budgets effectively. To thrive in this role, you should have: - Significant understanding of strategic employee engagement and internal communications. - Knowledge of internal communication principles, messaging strategies, and tools. - Ability to develop and execute strategies that enhance engagement in alignment with organizational goals. - Leadership skills to mentor professionals and influence collaboration. - Advanced data analysis skills to evaluate initiatives and inform decisions. - Conflict resolution skills and ability to navigate sensitive situations. - Collaboration skills with senior leadership, cross-functional teams, and stakeholders. - Adaptability to diverse cultural backgrounds and perspectives. - Interpretation of complex metrics to measure the ROI of engagement efforts. - Experience in leading teams, projects, and communication efforts during organizational changes. - Collaboration with executive leadership and stakeholders for alignment and support. - Experience in organizational development and driving transformational change. - Leadership experience in employee experience, engagement, or internal communication fields. Academic qualifications and certifications: - Bachelor's degree in Employee Engagement/Human Resources or related field. - Certifications in Coaching, Change Management, Behavioral Sciences, or HR practices are advantageous. Required experience: - Significant experience in Employee Engagement and/or Internal Communications roles. - Leadership experience in leading teams, projects, and communication efforts during transformations. - Experience in creating engaging employee experiences and impactful communication strategies. - Collaboration with executive leadership and stakeholders. - Demonstrated experience in driving transformational change and advocating employee needs. - Experience in digital transformation and digital marketing channels. Workplace type: Hybrid Working NTT DATA is an Equal Opportunity Employer.,
