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5.0 - 8.0 years
5 - 8 Lacs
Chennai, Tamil Nadu, India
On-site
The Strategic Development Specialist embodies all of KBR's VALUES on a day-to-day basis with unflinching INTEGRITY to ensure we're doing what's right for our projects and businesses. As part of the Strategic Development function you will be EMPOWERED with the tools and trust to be a proactive, independent developer who proudly owns their RESPONSIBILITY. The Strategic Development Manager recognizes the importance of cross-functional TEAMWORK and creates an environment where all PEOPLE are supported, respected, and valued for who they are. Above all, the Sr. Specialist DELIVERS for all our stakeholders. In the role, you will be responsible for supporting and executing on core parts of Sustainable Technology Solutions (STS) strategic vision. Key aspects of the role include, leading STS view of global markets, emerging trends competitors, and peers, identifying inorganic growth opportunities, quantification of expansion opportunities, and business performance enhancement. The Strategic Development Specialist reports up to the VP, Strategy & Development but is expected to operate with agility in the role in order to support short duration, high intensity activities alongside globally located team members. You will be expected to bring technical and commercial communication skills to interface with a broad range of internal and external stakeholders as well as third parties, champion unique insights into the business, provide timely and actionable intelligenceto internal stakeholders, and manage and drive KBR internal processes across functions and regions. POSITION DESCRIPTION: Market Analysis: Analyze core, adjacent, and new KBR markets for trends and identify the underlying macroeconomic factors that drive those trends. Identify gaps in information and develop recommend solutions and approaches to mitigate.Continuously review competitor offerings and provide guidance and actionable feedback regarding portfolio improvements. Strategy Development: Support development of STS strategic initiatives, scoping growth vectors, portfolio enhancements, and long-range plan targets. Alliance and Acquisition Support: Help identify and progress inorganic growth opportunities consistent with KBR's overall strategic vision including pipeline development, financial analysis and technoeconomic modeling support, go to market approach and risks mitigation strategies. Strategic and Business Performance Enhancement: Develop and champion approaches that ensure targeted business improvements and process efficiencies.Collaboratively support capabilities for streamlining strategy formulation, strategic analysis, operational infrastructure and processes to support sustainable growth objectives of the organization. Compliance :Maintains full compliance with KBR code of business conduct. Maintain a safe working environment, ensuring compliance with all governmental regulations and corporate safety guidelines. Proactively directs continuous improvement efforts in the areas of risk reduction and the elimination of potential hazards. Personal Characteristics: Excellent oral and written communication skills. Soft skills in facilitating, influencing and innovative problem solving are critical. Must display integrity, open attitude, growth mindset, willingness to balance multiple competing tasks, and flexibility operating in dynamic environment. MINIMUM REQUIREMENTS: Education - B.S./B.Tech. /B.E. in a technical discipline, MBA preferred. Personal Management -Proven performer with ability to influence all disciplines and seniorities by building trust and credibility. Demonstrated self-starter and independent thinker possessing strong organizational skills. Domain Knowledge -5+ years total experience to include at least 2 years of experience in corporate strategy, consulting, investment banking, business development in the hydrocarbon and energy industries. Experience in data engineering and analysis is a preferred. Offerings Knowledge -Experience in hydrocarbon or process technology or related technical offerings with comfort and capability to discuss at middle management level.
Posted 1 week ago
4.0 - 9.0 years
6 - 11 Lacs
Noida
Work from Office
Job Purpose Understanding of the Hydrogen value chain and market; identifying and understanding key technology, cost, demand and production trends domestically and globally; business planning, development of business roadmap, customer profiling, customer requirements, interactions with potential customers; attending various conferences, webinars, talking to various people in Hydrogen sector; etc. Major Accoutabilities To track latest industry developments in New Energies sector To gather information from news articles, research papers, analyst reports; synthesize and present this information in a cohesive way To attend various webinars, conferences and share key learnings To skim through literature and undertake secondary research to better understand technology, risk and other project related aspects To derive key insights/findings from various ongoing work streams and present the essence of the matter in a short and cohesive way To think through and present key takeaways on various business strategy activities To collate, synthesize and circulate newsletters on new energies industry developments To monitor raw material and finished goods prices on a timely basis Skills and academic qualifications Educational Qualifications Minimum Qualification - B.E./B. Tech (Chemicals) Preferred Qualification - MBA from reputed institutes Functional Skills Functional Skills Required - Has developed Strategic Roadmaps/Business Plans and undertaken Business Planning for Medium/Long term Has Engineering/MBA from Top 50 Colleges in India Has strong academics, excellent writing & communication skills.
Posted 1 week ago
12 - 19 years
75 - 100 Lacs
Gurugram
Hybrid
Role Overview The VP of CX & BO Innovation will spearhead the strategic development and implementation of transformative and innovative projects across our Customer Experience (CX) and Back Office (BO) operations within the contact centre environment. This pivotal role involves identifying technology opportunities, translating them into tangible operational enhancements, engaging directly with clients to provide solutions and articulate implementation strategies, and overseeing deployment. The role will c hampion the technology strategy for CX and BO capabilities, ensuring optimal utilisation and performance of all relevant transformation areas within our operational facilities . This role r eports to the VP of Capabilities and collaborates closely with the senior management and sales teams to ensure seamless client interactions and the delivery of exceptional outcomes. Mandatory Skillset: Extensive leadership experience within the contact centre BPO industry, with a demonstrable track record in driving transformation within Customer Experience and Back Office operations. Deep understanding of emerging digital technologies relevant to c ontact centres, such as automation, AI, analytics, and digital communication channels. Ability to develop and implement comprehensive technology strategies aligned with business goals. Strong project management skills with a focus on the successful implementation of solutions in operational environments. Strong analytical skills to interpret data, identify trends, and develop data-driven solutions. A deep understanding of contact centre operations and the ability to translate technology into tangible operational improvements. Strong financial acumen, including budget management and ROI analysis. Solid experience with MS Office 365 and relevant technology platforms. Key Behaviours: Exceptional leadership and team management skills with the ability to inspire and develop high-performing teams. Excellent communication, presentation, and interpersonal skills, with the ability to influence stakeholders at all levels. Proven ability to engage with clients, understand their business challenges, and articulate solutions effectively. Demonstrated ability to build strong relationships with internal and external stakeholders. Excellent analytical and problem-solving skills. Proactive, highly self-motivated, and results-oriented. Strong decision-making skills. Ability to thrive in a fast-paced and evolving environment. Strong verbal and written skills with meticulous attention to detail. Qualifications and Experience: Bachelor's degree in Business Administration, Information Technology, or a related field (Master's degree preferred) or p roven experience in leading transformation initiatives within the contact centre BPO sector. Professional certifications in project management (e.g., PMP, PRINCE2 ) and/or relevant technology platforms. Experience with change management methodologies and practices. Knowledge of compliance standards such as GDPR, ISO9001, ISO 27001. Experience in financial analysis and budget management . Demonstrated success in managing large-scale transformation projects
Posted 1 month ago
5 - 8 years
12 - 14 Lacs
Delhi, Mumbai
Work from Office
Overview: We are seeking a dynamic and experienced AVP of Client Servicing to join our team at Brandwidth Events a leading event management company. The ideal candidate will be responsible for building and maintaining strong client relationships, ensuring exceptional service delivery, and driving the success of our events. This role requires a strategic thinker with excellent interpersonal skills and a passion for creating memorable experiences. Key Responsibilities: Client Relationship Management: o Act as the primary point of contact for key clients, ensuring their needs are met and exceeded. o Develop and maintain strong, long-lasting client relationships. o Understand clients objectives and challenges to provide tailored solutions. Event Planning and Execution: o Collaborate with internal teams to design and deliver high-quality events that align with client goals. o Oversee all aspects of event management, including logistics, budget management, and vendor coordination. o Conduct post-event evaluations and gather client feedback to drive continuous improvement. Team Leadership: o Lead and mentor a team of client servicing professionals, fostering a culture of excellence and teamwork. o Provide guidance and support in the execution of client events, ensuring adherence to company standards. Strategic Development: o Identify opportunities for business growth and expansion within existing accounts. o Develop and implement client servicing strategies to enhance client satisfaction and retention. o Collaborate with sales and marketing teams to support client acquisition efforts. Reporting and Analysis: o Monitor and report on client servicing metrics, identifying areas for improvement. o Prepare regular reports for management on client feedback, service performance, and market trends. P&L Ownership: Oversee the overall financial health of the division, ensuring profitability and managing the budget to meet the organizations financial goals. Qualifications: Bachelors degree in Business, Marketing, Event Management, or a related field; Masters degree preferred. 8+ years of experience in client servicing, account management, or event management, with at least 2 years in a leadership role. Proven track record of successfully managing large-scale events and building strong client relationships. Exceptional communication, negotiation, and interpersonal skills. Strong organizational and multitasking abilities, with a keen attention to detail. Proficient in project management tools and software, as well as MS Office Suite. Ability to work in a fast-paced environment and adapt to changing priorities. What We Offer: Competitive salary and performance-based bonuses. Comprehensive benefits package, including health insurance. Opportunities for professional development and career advancement. A creative and collaborative work environment.
Posted 2 months ago
15 - 25 years
45 - 50 Lacs
Bengaluru
Work from Office
Typical Responsibilities: Team Management: Lead a team of Patient Safety professionals locally, setting objectives and plans to ensure the effective delivery of business objectives. Strategic Development : Develop and support strategies and objectives for Patient Safety in alignment with broader organizational goals. Trend Analysis: Maintain a high level of awareness of internal and external trends influencing Patient Safety and share relevant insights with the team. Networking: Build and maintain networks with other teams and external stakeholders to stay informed about new developments, leverage opportunities, and share best practices. Project Management: Manage or support projects aimed at improving processes within Patient Safety or introducing new technologies and approaches at various levels (national, regional, or global). Compliance: Ensure that all work, both personal and team-related, complies with Good Clinical and Pharmacovigilance Practices, Safety Health and Environment (SHE) standards, and other relevant regulations and standards. Accountabilities: Oversight: Supervise the technical input of Safety Surveillance and Medical Teams (SSaMT) to projects and handle line and resource management. Deputy Role: Act as a deputy for the PV Science Director as needed. Leadership: Manage and lead the team, including recruitment, development, and retention of talent. Implementation: Ensure full implementation of all Patient Safety and strategic change programs within the team. Best Practices: Share best practices across Patient Safety teams. Partnership: Collaborate with the Qualified Person for Pharmacovigilance (QPPV) and the QPPV office, as well as the Patient Safety Risk Management Group. Local Leadership: Serve as a key member of the local leadership team and partner with Senior PV Medical Directors. Change Management: Lead or participate in local or global change and improvement projects. People Management: Team Size: Manage a team of approximately 10-12 professionals at various levels. Qualifications and Experience: Essential: Medical Degree: MD or equivalent. Patient Safety Experience: Significant experience in Patient Safety within the pharmaceutical industry. Communication Skills: Excellent communication abilities. Project Management: Proven experience in project management. Legislation Knowledge: Strong understanding of relevant legislation and developments in the pharmaceutical industry. Scientific Degree: Medical or life sciences degree or appropriate qualification as a healthcare professional. Pharmacovigilance Expertise: Experience in writing Risk Management Plans, assessing risk mitigation activities, or translating preclinical safety experience to clinical settings. Desirable: Advanced Degree: Ph.D. in a scientific discipline.
Posted 3 months ago
8 - 10 years
12 - 16 Lacs
Noida
Work from Office
Key Responsibilities: Account Management & Growth: Manage and expand premium accounts and key project sites across PAN India, ensuring strong client relationships and sustained business growth. Sales & Order Lifecycle: Identify and record opportunities within existing accounts, drive conversions, and oversee the complete order lifecycle from initiation to payment collection. Account Share Maximization: Strategize with the team to secure at least 80% account share within assigned clients. Project & Approval Management: Handle customer projects, navigate approval processes when the brand is not pre-specified, and drive inclusion in client vendor lists. Customer Experience & Coordination : Act as the single point of contact for the team, facilitating coordination across internal departments to ensure a seamless customer experience. Revenue Growth & Upselling: Coach the team on upselling additional products and services, driving higher revenue per customer per month. Strategic Development: Develop and implement strategies to optimize account growth while ensuring cost-effective and high-quality service delivery. Issue Resolution: Analyze and resolve product/service concerns by diagnosing root causes, proposing effective solutions, and expediting corrective actions. Customer Retention & Portfolio Success : Ensure the team focuses on retention, revenue growth, and deepening client Team Leadership & Development: Define hierarchy and career growth plans , conduct gap assessments and implement recognition and rewards programs for Strategic Account Managers (SAMs) Operational Excellence: Drive CRM implementation and cross-functional collaboration for efficient workflow. Qualifications & Skills: At least 8-10 years of work experience in managerial Sales Account Management role Previous experience with B2B product Industry Communication skills + Soft Skills
Posted 3 months ago
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