Global Air Freight Supervisor

Job Description

Key Accountabilities Supervises and Develops Others Responsible for a single or multiple processes within the site Directs and managing a team size of up to +/-35 including team leads and administrative assistants Hiring, training and retention of staff Cost planning and managing departmental budget and cost Managing and coordination of transition of work from other Sites Coordination of activities with other functions within the Site, Corporate Office/Regions Managing internal and external communication Other tasks assigned by the company from time to time Is expected to be the leader of the Process. Determines employees training needs to produce continuous development plans Provides on-going feedback and support to improve performance of Supervisors Conducts performance evaluations in a consistent, fair, and objective manner to encourage continuous performance improvement Holds others accountable to established performance levels to achieve individual and group goals Resolves individual and group performance issues in accordance with UPSs policies and procedures in a timely manner to motivate and foster teamwork. Manages and Monitors Processes Identifies and analyzes what-if scenarios and reviews enhancements to assess the impact of changes Identifies and implements changes and process improvements to maximize efficiency, decrease errors, and reduce costs within the department Reviews status and quality reports and adjusts controls to ensure proper procedures and corrective action steps are in place Reviews and analyzes historical trends and data to ensure appropriate staffing. Establishes goals and timelines to monitor progress and to ensure accurate and timely billing Reviews processes to ensure efficiencies are maximized within the department Conducts audits, identifies exceptions, implements corrective actions, reports findings, and maintains schedules to ensure compliance with internal audits. Conducts the daily/weekly/monthly review call with internal/external customers and various US FF Ocean Import sites at US. Other Job requirements Excellent command of English language verbal and written Outstanding communication skills able to deal with multiple levels of management able to manage relationships well Great work ethics and able to manage multiple tasks well Mid level MS office knowledge Word Excel and Power Point Skills Able to travel globally Able to work different shifts. Preferred experience of operation process transition of more than 50 FTEs. Qualifications Category NA Education and Work Experience Graduate/ Post graduate. Degree in related field will be preferable