Genesys Cloud Developer

Job Title: Genesys Cloud Developer 100% Remote US PST hours Job Description: We are looking for an experienced Genesys Cloud Developer with 6-8 years of hands-on experience in contact center IVR and self-service development. The ideal candidate is technically strong, AI-savvy, and passionate about building smart, scalable customer experiences. Key Responsibilities Build conversational bots and voice experiences integrated with AI platforms (e.g., Azure Copilot, Genesys Bots, OpenAI APIs). Design and develop IVR and self-service flows using Genesys Cloud CX. Develop and optimize speech-enabled applications and call flows. Write and maintain code in Node.js, Python, or Java. Collaborate with cross-functional teams to deliver seamless and innovative solutions. Qualifications Bachelors degree in Computer Science or a related field. 6+ years of experience in contact center IVR and self-service application development. Deep knowledge of Genesys Cloud CX platform. Strong background in speech application design and bot frameworks. Proficient in at least one programming language: Node.js, Python, or Java. Eagerness to learn and adopt new technologies. Preferred Qualifications Genesys Cloud certification. Experience in healthcare or banking sectors Interested Candidate can apply : dsingh15@fcsltd.com / asingh21@fcsltd.com 9667680541